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PROMOTING                                   Through
                                                         Effective

                 ACTIVE                                  Listening
                                                            and
                                                        Questioning
              LEARNING                                  Techniques




                        Developed by Natasha Ford
Student Academic Resource Center Peer Tutor Training
                        University of Central Florida
WHAT IS ACTIVE LEARNING?

 What does the term Active Learning mean to you?

 What are some techniques or activities you use to
  encourage your students to learn actively ?

 Active Learning is a general term for various
  instructional techniques that put the onus of learning
  on the learner, assuming that they are a pot to be
  stirred, not filled.
PROMOTING ACTIVE LEARNING

Engaging students in Active Learning is
 SARC’s central mission, and should be your
 goal during daily tutorial sessions.
Promote Active Learning in your tutorial
 sessions by…
 1. Utilize Active Listening.
 2. Promote Inquiry through Effective Questioning
    Techniques.
 3. Provide an environment that engages the student
    through dialog, activities, and tutoring techniques.
ACTIVE LISTENING   Step 1
WHY LISTEN?
Have you had formal training in writing?
 Public speaking?

What role does listening play in
 communication?

Can you listen to something a person ISN’T
 saying?

What qualities make up a ―good‖ listener?
ACTIVE LISTENING IS…
 Listening to and confirming understanding of what another
  person says as well as the emotions and feelings underlying
  the message.

 GOAL: to ensure that understanding is accurate so instruction
  can be directed toward the student’s actual needs, and the
  student can be encouraged to engage with the material.

 READ: Active Listening by Carl R. Rogers & Richard E. Farson
  (1987)

 Rogers & Farson state the basics of Active Listening as:
    Respond to feelings (note non-verbal cues)
    Listening for total meaning without judgment
    Feed-back what you heard to the speaker
HOW TO DEMONSTRATE ACTIVE
                LISTENING…
 Demonstrate active listening when others are
  speaking by:
      making eye contact
      nodding appropriately
      leaning slightly toward the student
      responding with appropriate facial expressions
      give ample (even uncomfortable) response time
      relax when you are watching the student communicate

 An active listening response may be to:
      acknowledge feelings without engaging in them
      paraphrase what the student communicated
      ask the student for specific examples
      guide students to make appropriate choices
      ask questions that will lead the student to her/his own solution
      be familiar with difficult situations
LISTENING CHALLENGE

 OBSERVE EXAMPLE ACTIVIT Y
 Break into groups of four; then pair up within your
  group
 Each team of 2 will create a student tutee vignette
  (this can be based on a real experience) to be shared
  with the other pair.
 Try to include non-verbal cues
 With your partner establish a response to the
  presented vignette that takes into account the
  following Active Listening Techniques:
    Respond to feelings (note non-verbal cues)
    Listening for total meaning without judgment
    Feed-back what you heard to the speaker
QUESTIONING   Step 2
 TECHNIQUES
BLOOM’S TAXONOMY

 Bloom's Taxonomy is a classification of learning
  objectives using levels of questioning and/or
  thinking skills.
   Learning at higher levels is dependent on having attained
    prerequisite knowledge and skills at lower levels.

 Classifications:
   Knowledge – observing and recalling
   Comprehension – understanding
   Application – use of information
   Analysis – organization of information
   Synthesis – use old info to establish new
   Evaluation – discriminate between ideas
EFFECTIVE QUESTIONING TECHNIQUES

Use think-pair-share to allow students to
 respond to questions cooperatively.
―Unpack student thinking‖ by asking them to
 describe how they arrived at an answer.
Promote active listening by asking for
 summaries of individual and group responses
 to key questions.
Ask students why they hold a particular
 position or point of view.
Survey the group (e.g., How many of you
 agree?—Thumbs up, thumbs down...)
EFFECTIVE QUESTIONING TECHNIQUES
              CONT’D

Encourage student-constructed questions.
Emphasize ―why?‖ and ―how?‖ questions.
Use hypothetical thinking: What would happen
 if...? What if this had happened?
Employ reversals: What happens if we reverse
 the steps?
Use analogies: How is this like _____ ?
Employ completion activities: Before we move
 on, what do you anticipate needing to happen
 in this series?
BLOOM’S TAXONOMY WORKSHEET

 In pairs, create sample questions from your
  appropriate level on Bloom’s Taxonomy.
 Work in a ―real context‖ scenario.
    One of you will role-play the student and one will be
     the tutor.
    Try to use real subject matter content.

 Discuss ways you promote collaboration in your
  Tutorial Sessions:
    What are your best engagement techniques?
    How do these activities change by subject matter?
CREATE AN
   ENGAGING    Step 3

ENVIRONMENT
SETH GODIN ON TRIBE LEADERSHIP

     ―Focus on WHO you are leading, not the
       mechanics of what you’re building‖

 Watch the following video and write down any quotes
  that resonate with you.
 While watching consider the following questions:
    How does this topic relate to ―Tribes‖ at UCF?
    How can I apply these principles to my job as a SARC
     tutor?
    What questions does this video bring up for me?

 http://www.ted.com/talks/seth_godin_on_the_tribes_we_lead.html
DISCUSSION QUESTIONS

How did this video relate to your
 participation in ―Tribes‖ at UCF?

Describe ways you can apply these
 principles to SARC tutor?

What questions did this video bring up for
 you?
COLLABORATION TECHNIQUES &
              ACTIVITIES
 Be welcoming & personable
 Use active listening & probing questions
 Promote higher order thinking through group discussions
  or debates.
 PUT DOWN THE MARKER
 Pre-writing and/or Collaborative learning groups:
    ask students to spend the first few minutes of their
     session writing out what they DO know and what they
     need help on or answering a higher-order question. Pair
     accordingly, or use those ―in the know‖

 What did you describe as your best engagement
 techniques?
TRY SOMETHING A LITTLE DIFFERENT…

 Challenge yourself next week to tutor differently.
  Track your success on your weekly tutor logs.
 Try one of the following:
   Use the Socratic Method to turn every answer into a question
   Do not use your marker all week
   Practice Active Listening: Allow long silences & then work on
    repeating back what you ―hear‖ before proceeding:
     EXAMPLE: ―What I heard you say is that you are frustrated because you
      understand the concept but are having a hard time putting it into practice
      when it is taken out of context. Is that what you meant?‖
   Put your group into challenge mode: appoint two leaders and
    challenge the groups to compete to answer questions collaboratively.
    First team to explain the answer to 5 questions correctly gets a high
    five.
   Write assignment/sample problems on the board and then find an
    excuse to walk away for 5 minutes… see what happens.
ACTIVE LEARNING   Q&A

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Active Learning through Listening and Questioning

  • 1. PROMOTING Through Effective ACTIVE Listening and Questioning LEARNING Techniques Developed by Natasha Ford Student Academic Resource Center Peer Tutor Training University of Central Florida
  • 2. WHAT IS ACTIVE LEARNING?  What does the term Active Learning mean to you?  What are some techniques or activities you use to encourage your students to learn actively ?  Active Learning is a general term for various instructional techniques that put the onus of learning on the learner, assuming that they are a pot to be stirred, not filled.
  • 3. PROMOTING ACTIVE LEARNING Engaging students in Active Learning is SARC’s central mission, and should be your goal during daily tutorial sessions. Promote Active Learning in your tutorial sessions by… 1. Utilize Active Listening. 2. Promote Inquiry through Effective Questioning Techniques. 3. Provide an environment that engages the student through dialog, activities, and tutoring techniques.
  • 5. WHY LISTEN? Have you had formal training in writing? Public speaking? What role does listening play in communication? Can you listen to something a person ISN’T saying? What qualities make up a ―good‖ listener?
  • 6. ACTIVE LISTENING IS…  Listening to and confirming understanding of what another person says as well as the emotions and feelings underlying the message.  GOAL: to ensure that understanding is accurate so instruction can be directed toward the student’s actual needs, and the student can be encouraged to engage with the material.  READ: Active Listening by Carl R. Rogers & Richard E. Farson (1987)  Rogers & Farson state the basics of Active Listening as:  Respond to feelings (note non-verbal cues)  Listening for total meaning without judgment  Feed-back what you heard to the speaker
  • 7. HOW TO DEMONSTRATE ACTIVE LISTENING…  Demonstrate active listening when others are speaking by:  making eye contact  nodding appropriately  leaning slightly toward the student  responding with appropriate facial expressions  give ample (even uncomfortable) response time  relax when you are watching the student communicate  An active listening response may be to:  acknowledge feelings without engaging in them  paraphrase what the student communicated  ask the student for specific examples  guide students to make appropriate choices  ask questions that will lead the student to her/his own solution  be familiar with difficult situations
  • 8. LISTENING CHALLENGE  OBSERVE EXAMPLE ACTIVIT Y  Break into groups of four; then pair up within your group  Each team of 2 will create a student tutee vignette (this can be based on a real experience) to be shared with the other pair.  Try to include non-verbal cues  With your partner establish a response to the presented vignette that takes into account the following Active Listening Techniques:  Respond to feelings (note non-verbal cues)  Listening for total meaning without judgment  Feed-back what you heard to the speaker
  • 9. QUESTIONING Step 2 TECHNIQUES
  • 10. BLOOM’S TAXONOMY  Bloom's Taxonomy is a classification of learning objectives using levels of questioning and/or thinking skills.  Learning at higher levels is dependent on having attained prerequisite knowledge and skills at lower levels.  Classifications:  Knowledge – observing and recalling  Comprehension – understanding  Application – use of information  Analysis – organization of information  Synthesis – use old info to establish new  Evaluation – discriminate between ideas
  • 11. EFFECTIVE QUESTIONING TECHNIQUES Use think-pair-share to allow students to respond to questions cooperatively. ―Unpack student thinking‖ by asking them to describe how they arrived at an answer. Promote active listening by asking for summaries of individual and group responses to key questions. Ask students why they hold a particular position or point of view. Survey the group (e.g., How many of you agree?—Thumbs up, thumbs down...)
  • 12. EFFECTIVE QUESTIONING TECHNIQUES CONT’D Encourage student-constructed questions. Emphasize ―why?‖ and ―how?‖ questions. Use hypothetical thinking: What would happen if...? What if this had happened? Employ reversals: What happens if we reverse the steps? Use analogies: How is this like _____ ? Employ completion activities: Before we move on, what do you anticipate needing to happen in this series?
  • 13. BLOOM’S TAXONOMY WORKSHEET  In pairs, create sample questions from your appropriate level on Bloom’s Taxonomy.  Work in a ―real context‖ scenario.  One of you will role-play the student and one will be the tutor.  Try to use real subject matter content.  Discuss ways you promote collaboration in your Tutorial Sessions:  What are your best engagement techniques?  How do these activities change by subject matter?
  • 14. CREATE AN ENGAGING Step 3 ENVIRONMENT
  • 15. SETH GODIN ON TRIBE LEADERSHIP ―Focus on WHO you are leading, not the mechanics of what you’re building‖  Watch the following video and write down any quotes that resonate with you.  While watching consider the following questions:  How does this topic relate to ―Tribes‖ at UCF?  How can I apply these principles to my job as a SARC tutor?  What questions does this video bring up for me? http://www.ted.com/talks/seth_godin_on_the_tribes_we_lead.html
  • 16. DISCUSSION QUESTIONS How did this video relate to your participation in ―Tribes‖ at UCF? Describe ways you can apply these principles to SARC tutor? What questions did this video bring up for you?
  • 17. COLLABORATION TECHNIQUES & ACTIVITIES  Be welcoming & personable  Use active listening & probing questions  Promote higher order thinking through group discussions or debates.  PUT DOWN THE MARKER  Pre-writing and/or Collaborative learning groups:  ask students to spend the first few minutes of their session writing out what they DO know and what they need help on or answering a higher-order question. Pair accordingly, or use those ―in the know‖  What did you describe as your best engagement techniques?
  • 18. TRY SOMETHING A LITTLE DIFFERENT…  Challenge yourself next week to tutor differently. Track your success on your weekly tutor logs.  Try one of the following:  Use the Socratic Method to turn every answer into a question  Do not use your marker all week  Practice Active Listening: Allow long silences & then work on repeating back what you ―hear‖ before proceeding:  EXAMPLE: ―What I heard you say is that you are frustrated because you understand the concept but are having a hard time putting it into practice when it is taken out of context. Is that what you meant?‖  Put your group into challenge mode: appoint two leaders and challenge the groups to compete to answer questions collaboratively. First team to explain the answer to 5 questions correctly gets a high five.  Write assignment/sample problems on the board and then find an excuse to walk away for 5 minutes… see what happens.