LumiNet Presentation
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LumiNET is a business communications solutions provider founded in 2002 with a mission to provide strategic solutions that improve customers' costs, service delivery, and profitability. It specializes in converged applications including hosted IP telephony, application development, and network design. LumiNET has expertise implementing ShoreTel IP telephony systems and provides consulting services, custom software development, and outsourced hosting and support. The company aims to help customers reduce costs, increase productivity, and revolutionize customer service through converged technologies.
LumiNet Presentation
- 1. The Power of Convergence The world is at your fingertips
- 2. Agenda LumiNET Overview ShoreTel IP Telephony Advantage ShoreTel Demonstration Questions & Answers
- 3. Our Mission LumiNET shall provide measureable return on investment to our customers through strategic implementation of proven and reliable, “best in class” business communications software solutions, which improve our customers cost of operations, service delivery and profitability.
- 4. History Founded in 2002 Headquartered in Indianapolis, IN Installations across the U.S. Specific expertise in Converged Applications 1st Indiana ShoreTel Business Partner 1st national reseller for Time Warner Telecom Avaya Business Partner since 1995 (Lucent) Integrated peripherals solutions Consulting services
- 5. Consulting Services WAN Network design & recommendations IP Telephony network assessment, design & testing Multi-site project management Corporate communications technology consulting Voice, video, data, cellular integration analysis Structured cabling assessment and fulfillment Equipment trade-in
- 6. Converged Applications Managed Hosting Virtual or dedicated (all OS’s) Hosted IP Telephony (Akoustos) Application Software Development Web applications Packaged software Customized software Network Design/maintenance Troubleshooting Auditing Monitoring Security – VPN solutions, managed firewalls Outsourcing Hosting virtual or dedicated (all OS’s) Email with Anti-Spam and Anti-Virus
- 7. Industry Innovators IP Telephone Systems Traditional Telephone Systems Unified Messaging Traditional Voice Mail Systems Threat Management Call Centers Wireless Networks Speech Recognition UPS Recording Applications Network Solutions
- 9. Growth & Stability Growing 100% annually Key employees are share holders Your technical resource is certified and trained on your applications Customer support center is 24 x 7 x 365 Over 230 years of successful IT business experience Trusted “outsourcing” to control overhead # 9 rated vendor in IBJ 2007 book of lists
- 10. Unsurpassed Customer Support Implementation Plans include; Major operating system upgrades Hardware, software failure 24 x 7 customer support center 3 hours of free on-site labor each month 2 hour on-site emergency response within 30 miles 4 hour on-site emergency response within 200 miles 8 hour non-emergency response Price Protection guarantee Unlimited end user training 30 day money back guarantee
- 11. Visit us on the Web www.GoLumiNET.com
- 12. Specialization Converged Technologies and LumiNET’s Mission Work Together! Reduce Telecommunications Operating Expenses Increase Employee Productivity Revolutionize Customer Service
- 13. Setting The Stage Truly Revolutionary IP is now Mainstream and Proven All VoIP is NOT equal ShoreTel VoIP Unmatched simplicity, reliability, flexibility Fastest growing Most tenured Highest Customer Sat in the industry – 4 years in a row! Secrets to successful VoIP selection Understand total cost Complete analysis Get user community involved in assessment Companies of all sizes – Going VoIP. Going