Make Way for Mr. Performance ASTDTK 2012
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The document outlines a session on enhancing performance improvement through effective use of learning technologies. It emphasizes the distinction between training and performance improvement, recommending strategies for identifying workforce needs and engaging employees with various tools such as podcasts, webinars, and mobile learning. The session also highlights the importance of leadership support and evaluation metrics in successful implementation.
Make Way for Mr. Performance ASTDTK 2012
- 1. Move Over Mr. Training, Make Way For Mr. Performance Improvement! Rosanna Dombrowski & Kay Wood Session #W301
- 2. Welcome! 2
- 3. Let’s approach performance needs a little differently… 3
- 4. Objectives • Identify appropriate uses and benefits of the different learning technologies in your organization • Persuade those in your organization to add value to its current program by using learning technologies 4
- 5. The Rundown… Training does not equal performance! 5
- 6. By supporting ongoing learning within your organization, you can reach a high level of performance and keep your employees engaged! 6
- 7. Training teaches facts, skills, and knowledge. 7
- 8. Performance improvement involves designing, developing, implementing and evaluating interventions to close performance gaps. 8
- 9. First… • Identify where your workforce needs to improve Then… • Identify low cost ways to keep your employees engaged • Use support tools to reach a high level of performance And… • Get buy-in from upper management 9
- 10. Let’s start with a need! 10
- 11. Podcasts • Can be used: – For professional development – When learners need updates on select topics • Examples: – ASTD – Army 11
- 12. Webinars/Webcasts • Can be used: – For professional development – For software performance support • Examples: – Training Magazine Network – O’Reilly Media 12
- 13. Mobile Learning • Can be used: – When learners need on-the-job information instantly • Examples: – Smithsonian Institution/Columbia University – Pharmaceutical app 13
- 14. Gaming • Can be used: – When learners need to simulate how to act in a particular situation • Examples: – The Change Game – Extreme Makeover: Grainger.com Edition 14
- 15. Other Web-based Resources • Can be used: – To fulfill mandatory training requirements – During new employee orientation • Examples: – Management Concepts’ DoD Fiscal Law Refresher – C2 Nuclear Regulatory Commission 15
- 17. Considerations for any performance improvement program… • Leadership support • Costs both tangible & intangible • LMS reporting • Change management • Metrics for success 16
- 18. Let’s Exercise! Brainstorm with the person next to you on a learning technology-based solution to a performance problem 17
- 19. Questions? Comments? Epiphanies? 18
- 20. Online Resources TK 2012 Attendee Resources handout 19
- 21. Thank You! • Rosanna Dombrowski Rdombrowski@managementconcepts.com • Kay Wood Kwood@managementconcepts.com 20