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MAKING
COMMERCE
BETTER
Making Commerce Better, presented by Shopify
Making Commerce Better, presented by Shopify
Making Commerce Better, presented by Shopify
+
+

=
!

$2B+ in Sales Generated
!
80,000+ Active Stores
!
65M+ Products Sold
!
370+ Employees
!
!
$122M Funding
1. The Future of Retail
2. Commerce Everywhere
3. Shopify’s Platform Strategy
1. The Future of Retail
!
2. Commerce Everywhere
!
3. Shopify’s Platform
The Future of Retail
• Truths
• Predictions
Online Sales Aren’t King
Sales online are a fraction of the pie. Their influence in the purchase are key.
Return of the Small Business
Small businesses hold a major share of shopping traffic online and offline.
People Want Choice
There’s less and less a set of preferred methods or patterns.

61% demand an
integrated, seamless
experience regardless
of channel

81% find it important to
choose pick-up or
delivery options
regardless of how they
pay

If it’s closed, 39% will
wait until tomorrow,
36% will buy it online
from same place, and
22% will buy it online
based on price
elsewhere
It’s All Just Commerce
Value Chain Democratization

1.

Get an Idea

2.

Build Prototype

3.

Raise Funds

4.

Sell Orders

5.

Ship Products
Death of the Department Store
Value

Distribution

Experience
Long Live Experiential Retail
1. The Future of Retail
2. Commerce Everywhere
3. Shopify’s Platform
Commerce Everywhere
• Definitions
• Opportunities
• Some Examples
Commerce: Activity related to buying and selling
Mobile Commerce: Delivering commerce to the hands of consumers,
anywhere they are, using technology
Mobile Payments: Handheld devices used to conduct a transaction otherwise
needing old school stuff at a point-of-sale
Opportunities
Value

Distribution

Experience
Value
• Promotions & Coupons
• In-Store Research
• Shopping Lists
In-Store Price Comparison
Personalized Promotions
Distribution
• Location-Based Services
• Self-Serve Checkout
• Mobile Payments
Self-Serve Checkout
Places vs Spaces
Experience
• Value-Adds (In-Store & Home)
• Customer Loyalty
• Social Commerce
Value-Added Experiences
Consumer to Consumer
Customer Journey

Find Products
Set Context
Add Value
Close Deal
Get Paid
Merchant Journey

Get an Idea

Manage Staff

Build Prototype

Manage Money

Raise Funds

Market Products

Sell Orders

Track Customers

Ship Products

Support Customers
1. The Future of Retail
2. Commerce Everywhere
3. Shopify’s Platform Strategy
Shopify’s Platform Strategy
• Why Shopify?
• Today’s Merchants
• Our Roadmap Ahead
Shopify is a commerce platform for merchants.
• Single Product Database
• Online, Offline, & Mobile Stores
• Fully Integrated Retail Ecosystem
“Ecommerce is a Bear”
by Andy Dunn, Bonobos
• Proprietary Pricing
• Proprietary Selection
• Proprietary Experience
• Proprietary Merchandise
Sell Online

Sell In-Store

Sell Everywhere
Making Commerce Better, presented by Shopify
What’s Next?
• Democratization of Commerce
• Convergence of Online & Offline
• One Retail Platform to Rule Them All
1. The Future of Retail
2. Commerce Everywhere
3. Shopify’s Platform Strategy
THANK
YOU

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Making Commerce Better, presented by Shopify