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Managed Hosting
    Services

                                                       You Can Focus On Your Business, While We
                                                       Focus On Your Infrastructure.
                                                       In today's rapidly changing business environment, few companies have the
                                                       luxury or the desire to handle every aspect of their business IT infrastructure.
                                                       Increasingly, companies are turning to Access Data for the resources and
                                                       skills they need to achieve a reliable, responsive Web site, available 24x7.

                                                       Access Data’s Managed Hosting solutions allow you to acquire IT
                                                       infrastructure as a service, over the Internet, and pay for it as you go with a
                                                       simple monthly fee. With Managed Hosting solutions, you can acquire the
                                                       infrastructure you need today, without a significant up-front investment, and
                                                       begin realizing the benefits of technology on demand - - increased speed to
                                                       market, improved resource utilization, and better alignment of information
                                                       technology (IT) investments with an optimal business return.
Service Highlights:                                    Managed Hosting solutions provide hosting infrastructure and server
                                                       management configurations at three price points - - entry, standard and
q    Facilitates rapid solution design and             enhanced. Flexible pricing options allow companies to tailor the
     implementation for faster time to market          infrastructure and server management services to meet their needs. What's
q    Provides flexibility to help meet your            more, you can add additional hardware or services at any time. This flexibility
     company’s budget and business needs               enables you to expand your infrastructure easily as business demands
                                                       increase.
q    Frees you to focus on your business and
     your Web site                                     Solution Highlights
q    Offers a rich set of optional security            Managed Hosting infrastructure solutions with server management, entry
     services to help protect information and          are ideal for small- to mid-sized companies that are ready to offload hosting
     transactions                                      management responsibilities to a qualified partner. These solutions include a
q    Includes high-performance “burstable”             cost-effective shared infrastructure and up to four dedicated servers, system
     Internet connectivity                             installation and configuration, basic monitoring services, and entry-level
                                                       server management.
q    Offers service level agreements
                                                       Managed Hosting infrastructure solutions with server management,
                                                       standard are designed for larger installations requiring a dedicated
                                                       infrastructure and a dedicated server environment. They include system
                                                       installation and configuration, advanced monitoring and reporting services,
                                                       transition management services, ongoing server management, backup and
                                                       restore services and 24x7 customer support, including help desk, problem
                                                       determination and management services.

                                                       Managed Hosting infrastructure solutions with server management,
                                                       enhanced are designed for large enterprise installations with complex Web
                                                       sites and business-critical applications. These solutions build on the features
                                                       and services of standard infrastructure solutions with redundancy and load
                                                       balancing to maximize availability, performance and security. They include
                                                       redundant switch, firewall and server components at both Web and data
                                                       layers.




                                       Professional Services :: Software Services :: Managed Services
Additional Details
                                                                          Using servers owned by either your organization or Access Data, managed
Key benefits of outsourcing your                                          hosting features provisioning, configuration and management of those servers on
mission-critical application to Access                                    an ongoing basis. A cost-effective Access Data Managed Hosting solution can
Data include:                                                             help increase data availability and protect critical information from accidental loss.

                                                                          Managed hosting can provide a variety of services:
q      Improve Business Focus
q      Access to World Class                                              Networking services offer flexible, highly reliable Internet and back-end
       Capabilities                                                       connectivity solutions. A range of managed services is provided to help enhance
                                                                          the security, flexibility and reliability of your Web communications and LAN
q      Accelerated Reengineering                                          infrastructure.
       Benefits
                                                                          Virtual private network services offer a security-rich and cost-effective
q      Shared Risk                                                        alternative to frame relay and leased line services that you can use to manage
q      Ability to Redirect Internal                                       your hosted environment remotely or to provide employees, customers and
                                                                          business partners with an intranet or extranet solution.
       Resources
                                                                          Server services provide skilled assistance with the installation of customer- or
                                                                          Access Data-owned servers, plus the option to have Access Data provision,
                                                                          configure or manage those servers on an ongoing basis. Both Intel and Sun
                                                                          servers are supported.

                                                                          Storage and backup services offer cost-effective solutions that help increase
                                                                          data availability and protect critical information from accidental loss or
                                                                          destruction. Flexible backup and restoration services, expert technical assistance
                                                                          and managed storage capacity help customers address the rapidly growing data
                                                                          volumes associated with e-business.

                                                                          Security services provide cutting-edge security technology, alert services and
                                                                          incident management support that help decrease system vulnerability.
                                                                          Experienced security teams can proactively test servers for vulnerabilities.

                                                                          Managed firewall services enable you to shift firewall workload from your own
                                                                          dedicated infrastructure to a virtual service architecture that is capable of
                                                                          dispensing abundant firewall capacity on demand. You gain the same level of
                                                                          firewall protection and customization benefits as with a traditional dedicated
                                                                          firewall service, but at a much lower cost.

                                                                          Monitoring services offer the most current information about systems and
                                                                          equipment availability, capacity constraints, Web site performance, visitor traffic
                                                                          and more, to help provide a comprehensive picture of how your e-business is
                                                                          performing 24x7.

                                                                          Managed load balancing services enable you to shift the load balancing
                                                                          workload from your own dedicated devices to a virtual service architecture. You
                                                                          gain access to abundant capacity on demand, plus the same performance
                                                                          benefits and customization capabilities offered with conventional dedicated
                                                                          appliances, but at a much lower cost.

                                                                          Professional services can keep you ahead of the competition by providing
                                                                          direct access to the specialized skills and expertise Access Data has developed
                                                                          in planning and managing some of the most demanding sites in the world.

                                                                          Support services provide virtually unmatched customer care capabilities with
                                                                          24x7 live and virtual support and short response times.

                                                                          Application support services can help reduce the complexity of integrating and
                                                                          managing today's leading middleware, database and Web applications.




                                                   Professional Services :: Software Services :: Managed Services

    About Access Data Corp.
    Access Data Corp. is a leading end-to-end provider of consulting, creative, and hosting solutions focusing primarily on the financial services industry. Combining the extensive “domain
    specific” technology expertise of its consultants with its proprietary CognitionSM methodology, Access Data shortens time to market and minimizes risk for its clients. The firm provides Web-
    based solutions in areas such as: investment management, shareholder services, sales force automation, e-customer relationship management, knowledge management, and branding.
    Access Data is headquartered in Pittsburgh with offices in Boston, Chicago, Sacramento, and San Francisco. For more information, visit www.accessdc.com or call 1-412-968-4000.

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Managed Hosting Services

  • 1. Managed Hosting Services You Can Focus On Your Business, While We Focus On Your Infrastructure. In today's rapidly changing business environment, few companies have the luxury or the desire to handle every aspect of their business IT infrastructure. Increasingly, companies are turning to Access Data for the resources and skills they need to achieve a reliable, responsive Web site, available 24x7. Access Data’s Managed Hosting solutions allow you to acquire IT infrastructure as a service, over the Internet, and pay for it as you go with a simple monthly fee. With Managed Hosting solutions, you can acquire the infrastructure you need today, without a significant up-front investment, and begin realizing the benefits of technology on demand - - increased speed to market, improved resource utilization, and better alignment of information technology (IT) investments with an optimal business return. Service Highlights: Managed Hosting solutions provide hosting infrastructure and server management configurations at three price points - - entry, standard and q Facilitates rapid solution design and enhanced. Flexible pricing options allow companies to tailor the implementation for faster time to market infrastructure and server management services to meet their needs. What's q Provides flexibility to help meet your more, you can add additional hardware or services at any time. This flexibility company’s budget and business needs enables you to expand your infrastructure easily as business demands increase. q Frees you to focus on your business and your Web site Solution Highlights q Offers a rich set of optional security Managed Hosting infrastructure solutions with server management, entry services to help protect information and are ideal for small- to mid-sized companies that are ready to offload hosting transactions management responsibilities to a qualified partner. These solutions include a q Includes high-performance “burstable” cost-effective shared infrastructure and up to four dedicated servers, system Internet connectivity installation and configuration, basic monitoring services, and entry-level server management. q Offers service level agreements Managed Hosting infrastructure solutions with server management, standard are designed for larger installations requiring a dedicated infrastructure and a dedicated server environment. They include system installation and configuration, advanced monitoring and reporting services, transition management services, ongoing server management, backup and restore services and 24x7 customer support, including help desk, problem determination and management services. Managed Hosting infrastructure solutions with server management, enhanced are designed for large enterprise installations with complex Web sites and business-critical applications. These solutions build on the features and services of standard infrastructure solutions with redundancy and load balancing to maximize availability, performance and security. They include redundant switch, firewall and server components at both Web and data layers. Professional Services :: Software Services :: Managed Services
  • 2. Additional Details Using servers owned by either your organization or Access Data, managed Key benefits of outsourcing your hosting features provisioning, configuration and management of those servers on mission-critical application to Access an ongoing basis. A cost-effective Access Data Managed Hosting solution can Data include: help increase data availability and protect critical information from accidental loss. Managed hosting can provide a variety of services: q Improve Business Focus q Access to World Class Networking services offer flexible, highly reliable Internet and back-end Capabilities connectivity solutions. A range of managed services is provided to help enhance the security, flexibility and reliability of your Web communications and LAN q Accelerated Reengineering infrastructure. Benefits Virtual private network services offer a security-rich and cost-effective q Shared Risk alternative to frame relay and leased line services that you can use to manage q Ability to Redirect Internal your hosted environment remotely or to provide employees, customers and business partners with an intranet or extranet solution. Resources Server services provide skilled assistance with the installation of customer- or Access Data-owned servers, plus the option to have Access Data provision, configure or manage those servers on an ongoing basis. Both Intel and Sun servers are supported. Storage and backup services offer cost-effective solutions that help increase data availability and protect critical information from accidental loss or destruction. Flexible backup and restoration services, expert technical assistance and managed storage capacity help customers address the rapidly growing data volumes associated with e-business. Security services provide cutting-edge security technology, alert services and incident management support that help decrease system vulnerability. Experienced security teams can proactively test servers for vulnerabilities. Managed firewall services enable you to shift firewall workload from your own dedicated infrastructure to a virtual service architecture that is capable of dispensing abundant firewall capacity on demand. You gain the same level of firewall protection and customization benefits as with a traditional dedicated firewall service, but at a much lower cost. Monitoring services offer the most current information about systems and equipment availability, capacity constraints, Web site performance, visitor traffic and more, to help provide a comprehensive picture of how your e-business is performing 24x7. Managed load balancing services enable you to shift the load balancing workload from your own dedicated devices to a virtual service architecture. You gain access to abundant capacity on demand, plus the same performance benefits and customization capabilities offered with conventional dedicated appliances, but at a much lower cost. Professional services can keep you ahead of the competition by providing direct access to the specialized skills and expertise Access Data has developed in planning and managing some of the most demanding sites in the world. Support services provide virtually unmatched customer care capabilities with 24x7 live and virtual support and short response times. Application support services can help reduce the complexity of integrating and managing today's leading middleware, database and Web applications. Professional Services :: Software Services :: Managed Services About Access Data Corp. Access Data Corp. is a leading end-to-end provider of consulting, creative, and hosting solutions focusing primarily on the financial services industry. Combining the extensive “domain specific” technology expertise of its consultants with its proprietary CognitionSM methodology, Access Data shortens time to market and minimizes risk for its clients. The firm provides Web- based solutions in areas such as: investment management, shareholder services, sales force automation, e-customer relationship management, knowledge management, and branding. Access Data is headquartered in Pittsburgh with offices in Boston, Chicago, Sacramento, and San Francisco. For more information, visit www.accessdc.com or call 1-412-968-4000.