Managing stakeholders: core styles
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This document discusses four core stakeholder styles - analytical, driver, amiable, and expressive - and provides tips to flex one's own style to better connect with each type of stakeholder. The analytical style focuses on tasks and details, while the driver style emphasizes results and action. The amiable style prioritizes people and feelings. The expressive style focuses on ideas and creativity. The document suggests slowing down and listening more for analyticals, providing structure for amiables, cutting to the chase for drivers, and engaging with feelings for expressives.
Managing stakeholders: core styles
- 1. Managing stakeholders: Core Styles
- 4. Core Styles LESS • be more task oriented • de-emphasise own feelings • be systematic/organised • be more factual/detailed • pick up the pace • show more energy • be more task-oriented • de-emphasis feelings •‘cut to the chase’ Expressive (harmonious? people oriented?) MORE • pick up the pace • show more energy • focus on the big picture • say what you think • give freedom to act Pace MORE Amiable LESS People MORE Driver Analytical
- 5. Core Styles Driver LESS Analytical Expressive Amiable MORE • make personal contact • pick up the pace • focus on feelings • give recognition • say what you think Pace MORE • make personal contact • focus on people issues • be supportive • provide structure • avoid the facts and logic LESS People MORE (indecisive? focus on detail? need to be right?) • pick up the pace • show more energy • avoid the detail • speak in terms of results • give freedom to act
- 6. Core Styles Analytical (independent? head-to-head? short termist?) Expressive Amiable • slow the pace • listen more/better • don’t come on too strong • focus on feelings • provide structure LESS People MORE Driver • slow the pace • listen more/better • don’t come on too strong • get into more detail • give rationales MORE • make personal contact • be open to fun • focus on feelings • give recognition • give freedom to act Pace MORE LESS
- 7. Core Styles • be more task-oriented • de-emphasise feelings • be realistic & goal-driven • be well-organised • avoid power struggles • slow the pace • listen more/better • be more task-oriented • de-emphasis feelings • be systematic/factual Expressive • slow the pace • listen more/better • don’t come on too strong • be supportive MORE (too ‘big picture’? closed to others views? head-to-head? flippant? Pace MORE Amiable LESS People MORE Driver Analytical LESS
- 8. Core Styles How might I flex my behaviour to connect better with . . . Analyticals Drivers Amiables Expressives