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Monthly Webinar Series – January 23, 2013




        Maximizing ROI In
       Product Development


                                                                                                         Copyright © 2012 by LeveragePoint Innovations Inc.
                                  No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means —
                                 electronic, mechanical, photocopying, recording, or otherwise — without the permission of LeveragePoint Innovations Inc.
                         This document provides an outline of a presentation and is incomplete without the accompanying oral commentary and discussion.


                                                                                                                    COMPANY CONFIDENTIAL
Sponsored by LeveragePoint
    the Software Solution for Value-based Pricing




2
Today’s Presenter
Maximizing ROI In Product Development



               Dr. Stephan Liozu (www.stephanliozu.com) is the
               Founder of Value Innoruption Advisors and specializes in
               disruptive approaches in innovation, pricing and value
               management. He has worked for Fortune 500 companies
               specializing in crafting and designing unique innovation and
               business strategies leading to differentiated business models.
               Stephan moderates brainstorming, mind mapping and creativity
               sessions with executives, partners and customers to generate
               ideas, value models, value propositions and innovation strategies.
               He recently earned a PhD in Management at Case Western
               Reserve University.




3
Agenda

    • The Focus On Value Management

    • Trends In the New Product Development Process

    • Opportunities To Improve the NPD Process and Maximize
      Return-on-Investment

    • Key Takeaways

    • Q&A



4
Personal Observations

   Competitive pressures have increased significantly….
flat is becoming the new growth….and cost cutting is not a
                   sustainable strategy.

     Innovation has become the name of the game!

    But the ROI of innovation is being more scrutinized.

Traditional way of screening projects might not work as well
now. New-to-the-world breakthrough innovations need to be
  measured in terms of profitability and differential value.


                                                           <5>
Innovation, Value & Pricing




                              <6>
Observations in Value & Pricing
in the New Product Development Process

• Degree of differentiation of value propositions is rarely formally
  measured.
• Very little pricing research conducted up front in the process to validate
  value drivers and feed the monetization process.
• Value & pricing information are not consistently managed through
  gates.
• Pricing information might be part of formal documents but not dedicated
  value and pricing deliverables through development stages.
• Economic value estimation is not consistently and scientifically
  conducted and value drivers are rarely monetized.
• Pricing decisions are often based on legacy pricing (old generation +
  %) and/or premium pricing (competition +%).
• Stage-Gate projects are traditionally evaluated/screened using
  matrices combining risk/attractiveness, effort/benefit, projected
  cost/projected price, volume/margin contribution, strategic fit, etc.
                                                                        <7>
New Product Value Assessment is Difficult




   *APQC=American Productivity & Quality Center; NPD=New Product Development
   Source: 2010 Stage Gate International
                                                                               <8>
A New Way to Screen Innovations
Based on Margin & EVE®




                                  <9>
Value in the NPD Process
• Successful new product development is about
   – Creating unique value propositions and USP’s
   – Assessing customer willingness to pay
   – Getting customers to pay for it
• Start with an internal common language of value (R&D, marketing,
  technology, sales, finance).
• Move considerations of value upstream in NPD process (USP’s and
  UVP’s).
• Build strong & scientific value analysis into new product development
  checkpoints and documents (e.g., the market requirements document) to
  make it work.
• Get internal team consensus on the value quantification levels to gain
  internal credibility and create belief.
• Make sure customers’ economic value gained defines and prioritizes
  product and engineering requirements.

                                                                   <10>
Integrated Value Gates

   Opportunity                   Viability       Gate                       Gate       Test and       Gate                         Post
                   Gate 1                                 Development                                              Launch
  Identification               Assessment         2                          3         Piloting        4                          Launch



  Value Driver                   Value                   Initial Value-            Define Segment             Communicate




                                                                                                                                   dynamic refinement of value models.
 Identification:            Impact/Cost –to-             based Price                 Strategy &              Value & Validate




                                                                                                                                   Track metrics, post-launch debrief;
                             serve Analysis:             Established:                  Pricing                    WTP:
    Identify and
                                                                                     Structure:
 document value              Potential service           Establish first                                       Communicate
proposition; value              constraints              draft of value-              Refine value-          value messages
proposition must              identified; test            based price                based pricing              by segment
  be linked to at              cost-to-serve            based on EVE®,               levels, define          supporting entry-
 least one strong            relative to value           value sharing             value messages               level pricing
  customer value            impact; additional            position and                 by market                  structure;
      driver or                value drivers                 pricing               segments; define            establish quick
    USP/UVP*;                    identified.               moderator;                formal pricing             feedback on
  establish VOC                                             establish                   structure             customer WTP.
and value needs                                            sensitivity                                          Modify EVE®
 (cost savings or                                         analysis and                                       models based on
    incremental                                         market potential.                                     initial feedback.
     revenues)


                                          Value to Price Development Process
       *USP = Unique Selling Proposition; UVP = Unique Value Proposition; VOC=Voice of Customer
       Source: 2004 SPG Insights – Adapted from John Hogan
                                                                                                                                     <11>
Key Take-aways!

Innovators should pay closer attention to
differentiation and value propositions.

Monetizing the differential value of innovation helps
capture customer value through pricing.

Innovation projects can be sorted on the basis
of both gross margin & differential economic value.

Value and pricing should be reviewed at each
gate of the NPD/Stage-gate process.
                                                   <12>
Our Next Webinar – February 2013



                   • Harry Macdivitt
                     Director, Axia Value Solutions

                   • Topic: Using “So-What” Analysis to Identify Value

                   • February 27, 2013 – 11am EST




13
Thanks for Watching!


                            Stephan Liozu
                            sliozu@case.edu
                            (484) 347-1458
                            @StephanLiozu

                            sales@leveragepoint.com
                            www.leveragepoint.com
                            (617) 252-2876



14

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Maximizing ROI In Product Development

  • 1. Monthly Webinar Series – January 23, 2013 Maximizing ROI In Product Development Copyright © 2012 by LeveragePoint Innovations Inc. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means — electronic, mechanical, photocopying, recording, or otherwise — without the permission of LeveragePoint Innovations Inc. This document provides an outline of a presentation and is incomplete without the accompanying oral commentary and discussion. COMPANY CONFIDENTIAL
  • 2. Sponsored by LeveragePoint the Software Solution for Value-based Pricing 2
  • 3. Today’s Presenter Maximizing ROI In Product Development Dr. Stephan Liozu (www.stephanliozu.com) is the Founder of Value Innoruption Advisors and specializes in disruptive approaches in innovation, pricing and value management. He has worked for Fortune 500 companies specializing in crafting and designing unique innovation and business strategies leading to differentiated business models. Stephan moderates brainstorming, mind mapping and creativity sessions with executives, partners and customers to generate ideas, value models, value propositions and innovation strategies. He recently earned a PhD in Management at Case Western Reserve University. 3
  • 4. Agenda • The Focus On Value Management • Trends In the New Product Development Process • Opportunities To Improve the NPD Process and Maximize Return-on-Investment • Key Takeaways • Q&A 4
  • 5. Personal Observations Competitive pressures have increased significantly…. flat is becoming the new growth….and cost cutting is not a sustainable strategy. Innovation has become the name of the game! But the ROI of innovation is being more scrutinized. Traditional way of screening projects might not work as well now. New-to-the-world breakthrough innovations need to be measured in terms of profitability and differential value. <5>
  • 6. Innovation, Value & Pricing <6>
  • 7. Observations in Value & Pricing in the New Product Development Process • Degree of differentiation of value propositions is rarely formally measured. • Very little pricing research conducted up front in the process to validate value drivers and feed the monetization process. • Value & pricing information are not consistently managed through gates. • Pricing information might be part of formal documents but not dedicated value and pricing deliverables through development stages. • Economic value estimation is not consistently and scientifically conducted and value drivers are rarely monetized. • Pricing decisions are often based on legacy pricing (old generation + %) and/or premium pricing (competition +%). • Stage-Gate projects are traditionally evaluated/screened using matrices combining risk/attractiveness, effort/benefit, projected cost/projected price, volume/margin contribution, strategic fit, etc. <7>
  • 8. New Product Value Assessment is Difficult *APQC=American Productivity & Quality Center; NPD=New Product Development Source: 2010 Stage Gate International <8>
  • 9. A New Way to Screen Innovations Based on Margin & EVE® <9>
  • 10. Value in the NPD Process • Successful new product development is about – Creating unique value propositions and USP’s – Assessing customer willingness to pay – Getting customers to pay for it • Start with an internal common language of value (R&D, marketing, technology, sales, finance). • Move considerations of value upstream in NPD process (USP’s and UVP’s). • Build strong & scientific value analysis into new product development checkpoints and documents (e.g., the market requirements document) to make it work. • Get internal team consensus on the value quantification levels to gain internal credibility and create belief. • Make sure customers’ economic value gained defines and prioritizes product and engineering requirements. <10>
  • 11. Integrated Value Gates Opportunity Viability Gate Gate Test and Gate Post Gate 1 Development Launch Identification Assessment 2 3 Piloting 4 Launch Value Driver Value Initial Value- Define Segment Communicate dynamic refinement of value models. Identification: Impact/Cost –to- based Price Strategy & Value & Validate Track metrics, post-launch debrief; serve Analysis: Established: Pricing WTP: Identify and Structure: document value Potential service Establish first Communicate proposition; value constraints draft of value- Refine value- value messages proposition must identified; test based price based pricing by segment be linked to at cost-to-serve based on EVE®, levels, define supporting entry- least one strong relative to value value sharing value messages level pricing customer value impact; additional position and by market structure; driver or value drivers pricing segments; define establish quick USP/UVP*; identified. moderator; formal pricing feedback on establish VOC establish structure customer WTP. and value needs sensitivity Modify EVE® (cost savings or analysis and models based on incremental market potential. initial feedback. revenues) Value to Price Development Process *USP = Unique Selling Proposition; UVP = Unique Value Proposition; VOC=Voice of Customer Source: 2004 SPG Insights – Adapted from John Hogan <11>
  • 12. Key Take-aways! Innovators should pay closer attention to differentiation and value propositions. Monetizing the differential value of innovation helps capture customer value through pricing. Innovation projects can be sorted on the basis of both gross margin & differential economic value. Value and pricing should be reviewed at each gate of the NPD/Stage-gate process. <12>
  • 13. Our Next Webinar – February 2013 • Harry Macdivitt Director, Axia Value Solutions • Topic: Using “So-What” Analysis to Identify Value • February 27, 2013 – 11am EST 13
  • 14. Thanks for Watching! Stephan Liozu sliozu@case.edu (484) 347-1458 @StephanLiozu sales@leveragepoint.com www.leveragepoint.com (617) 252-2876 14