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6-1
Chapter Six
                    Market Strategy



McGraw-Hill/Irwin          Copyright © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
CRITICAL ELEMENTS IN A STRATEGIC PLAN

       Determining the            (What markets do we
   1   product market             serve with what
       to serve                   products)


               Determining the            (What level of
       2
               level of commitment        investment in the
               to provide resources       product market are
                                          we willing to make)


                   Determining the            (What are the
           3       objectives and plans       detailed aims and
                   for each functional        action plans)
                   area



                                                                  6-3
STRATEGY PROCESS
Update
                                            MODEL
historical data

       Collect current
       situation data

              Data analysis

                         Develop objectives,
                         strategies programs

                                  Develop financial
                                  documents

                                        Negotiate final plan

                                               Measure progress
                                               toward objectives

                                                       Audit       6-4
1. Define           2. Develop              3. Define       4. Define          Strategic
Track 1    mission             statement of            vision          goals           planning
                               operating                                               foundation
                               principles and
                               values

                Environmental scanning                Strategy development
        5. Define planning 6.             Define     7. Define         8.   Select        Business
Track 2    assumptions &                  total         leadership          segments      strategy
           implications:                  market &      requirements,       and define
           Develop consensus              most          assess long-term    corporate
           re: environment                attractive    strengths &         & segment
           (customer/market,              segments      weaknesses in       strategy
           competition,                                 attractive
           suppliers, etc.)                             segments

               Gap analysis         Strategy integration and capability development
          9.   Define capability    10.   Formulate 11.   Appraise, 12. Modify goals   Strategy
Track 3        gaps by assessing          strategies      test &        if required,   integration
               strengths/                 that yield      reconcile     set            capability
               weaknesses against         competitive     strategy      functional     development
               current capabilities       advantage       with          and
               & specific
                                                          functional    business
               competitors in
               selected segments                          plans/        objectives
                                                          needs
                                                                                               6-5
WANTS-GETS GRID
HIGH PERFORMANCE


Assistance
                                           Consistent product
in cost control
                                           quality and appearance

      OVERACHIEVEMENT          Reliable
                               delivery

                               Sales
                               support

                                          UNDERACHIEVEMENT
                  Fast order
                  cycle
                                          Access to top
Lead                                      management
generation
                                                 HIGH IMPORTANCE
                                                               6-6
CONCEPTUAL MAP
           The Business to Business Marketplace--Now
Percent of
all products



                Pure                         Highly
                Commodity                    Customized

         The Business to Business Marketplace--Future
 Percent of
 all products



                Pure                         Highly
                Commodity                    Customized
                                                        6-7
VALUE CHAIN ANALYSIS

                                                           Share of user $
    Manufacturers   Specialty      Dealers    Users       2000       2005
1                   wholesalers
                    120            150        300         40%        50%



    Manufacturers   Distributors              Users       60%        50%
2                                                         100%      100%
    101             130                       200


                                   Total spending by users $10mm   $15mm



                                                                        6-8
FIVE FORCES OF COMPETITION

                Threat of
               substitutes



Bargaining      Struggles      Bargaining
 power of       between         power of
 suppliers   industry rivals   customers



               Threat of
               potential
               entrants

                                            6-9
Vision for disruption
                             Identifying and creating oppor-
                            tunities for temporary advantage
                              through understanding
                                 •Stakeholder satisfaction
                                 •strategic soothsaying
                             Directed at identifying new ways
                               to serve existing customers
                                 better or new customers
                                     that no one else
                                        serves now
                                                                    Tactics
             Capability
                                                                for disruption
           for disruption                Market
                                                         Seizing initiative to gain
                                       disruption
    Sustaining the momentum by                               advantage by
developing flexible capacities for:                         •Shifting the rules
              •Speed                                        •Signaling
              •Surprise                                     •Simultaneous & sequential
                                                             strategic thrusts
      that can be applied across
                                                       with actions that shape, mold,
        many actions to build a
                                                        or influence the direction of
         series of temporary
                                                         nature of the competitors’
            advantageous
                                                                  responses
                                                                                     6-10
Arena 1                 Arena 2               Arena 3                 Arena 4
 Cost & Quality        Timing & know-how        Strongholds             Deep pockets

      Disrupt Cat’s strategic strengths       Outmaneuver Cat’s strengths (“Encircle Cat)


Boost     Lower     Timing      Know-how      Geographic
                                                               Channels        Komatsu
quality    cost    Rolls out    Aggressive    Komatsu
                                                               Komatsu         builds
                      one       R&D and       moves
                                                               moves to        resources,
                   product      new product   out of
                                                               direct sales,   new plants
                   at a time    program       Japanese
                                                               dealers,        and user
                                              stronghold to
                                                               then            alliances to
                                              Asia, Europe,
                                                               regional        gain
                                              South America,
                                                               centers         strengths
                                              and lastly
                                              North America                    initially




Erodes Cat’s      Picks off     Undermines     Erodes          Maneuvers       Erodes
premium price,    Cat’s full    Cat’s          Cat’s World     around          Cat’s deep
global volume,    line one      Advantage      Dominance       Cat’s strong    pockets
low costs         by one        On product     One place       dealer
                                innovation     at a time       network

                                                                                      6-11
REQUISITES FOR THE LEARNING
          ORGANIZATION


 Visionary      Target &                      Creating &
           X                X Information X              X   Execution
leadership     trajectory       systems        striving




                                                                   6-12

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Pp chap006

  • 1. 6-1
  • 2. Chapter Six Market Strategy McGraw-Hill/Irwin Copyright © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
  • 3. CRITICAL ELEMENTS IN A STRATEGIC PLAN Determining the (What markets do we 1 product market serve with what to serve products) Determining the (What level of 2 level of commitment investment in the to provide resources product market are we willing to make) Determining the (What are the 3 objectives and plans detailed aims and for each functional action plans) area 6-3
  • 4. STRATEGY PROCESS Update MODEL historical data Collect current situation data Data analysis Develop objectives, strategies programs Develop financial documents Negotiate final plan Measure progress toward objectives Audit 6-4
  • 5. 1. Define 2. Develop 3. Define 4. Define Strategic Track 1 mission statement of vision goals planning operating foundation principles and values Environmental scanning Strategy development 5. Define planning 6. Define 7. Define 8. Select Business Track 2 assumptions & total leadership segments strategy implications: market & requirements, and define Develop consensus most assess long-term corporate re: environment attractive strengths & & segment (customer/market, segments weaknesses in strategy competition, attractive suppliers, etc.) segments Gap analysis Strategy integration and capability development 9. Define capability 10. Formulate 11. Appraise, 12. Modify goals Strategy Track 3 gaps by assessing strategies test & if required, integration strengths/ that yield reconcile set capability weaknesses against competitive strategy functional development current capabilities advantage with and & specific functional business competitors in selected segments plans/ objectives needs 6-5
  • 6. WANTS-GETS GRID HIGH PERFORMANCE Assistance Consistent product in cost control quality and appearance OVERACHIEVEMENT Reliable delivery Sales support UNDERACHIEVEMENT Fast order cycle Access to top Lead management generation HIGH IMPORTANCE 6-6
  • 7. CONCEPTUAL MAP The Business to Business Marketplace--Now Percent of all products Pure Highly Commodity Customized The Business to Business Marketplace--Future Percent of all products Pure Highly Commodity Customized 6-7
  • 8. VALUE CHAIN ANALYSIS Share of user $ Manufacturers Specialty Dealers Users 2000 2005 1 wholesalers 120 150 300 40% 50% Manufacturers Distributors Users 60% 50% 2 100% 100% 101 130 200 Total spending by users $10mm $15mm 6-8
  • 9. FIVE FORCES OF COMPETITION Threat of substitutes Bargaining Struggles Bargaining power of between power of suppliers industry rivals customers Threat of potential entrants 6-9
  • 10. Vision for disruption Identifying and creating oppor- tunities for temporary advantage through understanding •Stakeholder satisfaction •strategic soothsaying Directed at identifying new ways to serve existing customers better or new customers that no one else serves now Tactics Capability for disruption for disruption Market Seizing initiative to gain disruption Sustaining the momentum by advantage by developing flexible capacities for: •Shifting the rules •Speed •Signaling •Surprise •Simultaneous & sequential strategic thrusts that can be applied across with actions that shape, mold, many actions to build a or influence the direction of series of temporary nature of the competitors’ advantageous responses 6-10
  • 11. Arena 1 Arena 2 Arena 3 Arena 4 Cost & Quality Timing & know-how Strongholds Deep pockets Disrupt Cat’s strategic strengths Outmaneuver Cat’s strengths (“Encircle Cat) Boost Lower Timing Know-how Geographic Channels Komatsu quality cost Rolls out Aggressive Komatsu Komatsu builds one R&D and moves moves to resources, product new product out of direct sales, new plants at a time program Japanese dealers, and user stronghold to then alliances to Asia, Europe, regional gain South America, centers strengths and lastly North America initially Erodes Cat’s Picks off Undermines Erodes Maneuvers Erodes premium price, Cat’s full Cat’s Cat’s World around Cat’s deep global volume, line one Advantage Dominance Cat’s strong pockets low costs by one On product One place dealer innovation at a time network 6-11
  • 12. REQUISITES FOR THE LEARNING ORGANIZATION Visionary Target & Creating & X X Information X X Execution leadership trajectory systems striving 6-12