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Strategic Planning
The missing piece to profitability & growth!




  S tr
         at e
                gic
                    P   l an




 Strategic Planning Summary

                                 G. Berthelson
                                         September 2010
Strategic Planning Process Overview


                 Company    Strategic
  Corporate                                 Balanced    Strategic
                 Vision &    Intent
Vision & Goals                              Scorecard   Planning
                 Goals      Process




                               This session’s
                                   Focus
Strategic Planning Mind Map

                                  Corporate Financial
                                        Goals
                                                                             Strategic
                                                                           Relationships
 Vertical Market
 Opportunities

 Other Horizontal                                                       Core Competencies
     Market
  Opportunities
                                                        SWOT Analysis       Layers of
                    5 Year Plan     Strategic            4 Quad Chart      Advantage
Sustaining Market
  Opportunities                       Plan
                                                                            Enablers
 Existing Market
     Share
                                                                            Competitive
                                                                             Analysis
                                     Strategic Intent
                                       Statement


                                    Vision Statement
Strategic Mapping

•   The following is a sample map of a company’s
    strategy addressing how it will meet its vision
    statement contained at the top of the map.
•   The map is structured into four key categories of
    performance.
    1. Enablers at the bottom define the key elements of your
       foundation that will enable your company to execute its
       strategy.
    2. Internal defines the key tactical elements that you need to
       execute to meet your vision statement
    3. Customer is how you want your customers to view your value
    4. Financial defines how you are going to be financially
       successful in achieving your goals.
Strategic Mapping

•Layout your map to meet your company’s unique set of
needs.
•Once laid out allocate a numerical rating for each of the
nodes based upon their ranking of importance to your
success. The sum total of all the rankings on the map
must total 100.
•Having ranked each of the nodes you now know what
areas of the map you need to focus upon to be
successful.
•Lay out an execution plan based on your strategic map
and its rankings.
To become the preferred and required supplier in the worldwide (xxx) and (xxx) Marketplace by
                     developing unique, high quality, high reliability, low cost products for (xxx) and (xxx) users.

                                                         Deliver Outstanding
                                                          Shareholder Value 0
FINANCIAL




                                                       Generate Strong ROCE
                                                             Build Strategy Map
                                                                                  3
            1       Grow in Non-                                                                      Maintain Our
            0    Traditional Markets       1                Sustain Organic                           Profitability    3
                                                                Growth            3
                                                                                                     www.pm2.ca
CUSTOMER




                                                         Preferred/Required
            2                                           System & Component
            5                                                 Supplier      8
                Be the Problem Solver                                                           Deliver Value through:
                                                                                                  Quality; Time; and
                                           5                                                            Service        12


                        Innovation                                                     Operational Excellence

                                                                                      Continually Improve
INTERNAL




                    Develop New                      Customer Satisfaction
                 Component & System                                                    on Cost, Quality &
                     Solutions     12            Be easy to do business               Time Requirements
            4                                             with                                                    17
            5      Innovatively add                                          6
                                                                                        Be Successful at
                  new competencies
                                       8                                                Integrating new
                                                                                         competencies              2
ENABLERS




                Attract, Grow and          Nurture a High              Enhance Tools &               Enable Our Strategy
            2    Retain the Right           Performance                   Processes                  Through Technology
            0        People                   Culture
                              5                              5                              5                           5
Strategic Planning Definitions


• Strategic Intent
   – An obsession with winning at all levels of the organization and
     then sustain that obsession over the years during the quest for
     global leadership. Focused on the ends with flexible means.
     Large long term investment in human capital.


• Strategic Planning
   – An obsession with winning at all levels and is based upon
     available resources and the tactics required to achieve
     increased sales in the shorter term. Focused on the means to
     the end and less human capital intense.
Strategic Planning Definitions

• Layers of Advantage
  – A competitive advantage which supplements your core
    competencies and or helps to differentiate you from your
    competitors. Rate the following chart categories and work on
    your deficiencies and enhance your strengths.
• Core Competency
  – Skills, processes and or knowledge that by their uniqueness
    differentiates the company from its competitors.
     • Relevance: Must give customers strong influence to select your
       products.
     • Difficulty of Imitation: The core competence must be difficult to
       duplicate and through continual improvement you can maintain its
       competitive position.
     • Breadth of Application: It opens up and allows you to sell to a
       variety of markets.
Layers of Advantage
    COMPETITIVE LAYERS OF ADVANTAGE              STRENGTH   DEFICIENT   ACCEPTABLE

Quality
Process capabilities
Continual improvement systems
Research and development
New product development cycle time
Technology (manufacturing and product)
Ability to drive cost out of product & process
Lead times
Distribution channels
Plant capacity
On time delivery
Proximity to customers and markets
Name recognition
Technical service speed and quality
Customer service
Ease of doing business with us
Warranty and returns resolution
Vendor qualification and management
Information systems
Implementation of change
Pricing
Product mix
Sales and marketing presence
Employee workforce
Intellectual property
Company culture
Customer relationship management
Competitive intelligence processes
Working with customers on tech roadmaps
Core Competencies

•   Understanding core competencies is understanding that you
    must have something that customers uniquely value if it is to
    make good profits. (Me too companies can only compete on price
    or service)
•   What factors influence your customers in deciding to buy
    your products and services?
•   What do you have to offer for each of those factors?
•   Of those offerings which are unique, if any, to you?
•   Of those unique offerings how do each stand up against the
    tests for: Relevance, Difficulty of Imitation and Breadth of
    Application
•   What additional core competencies do you want to develop
    or acquire?
Strategic Planning Definitions

• Vision Statement
   – A statement that defines to your customers and employees
     what the company wants to become and how it wants to be
     viewed in the marketplace.
   Example: To become the preferred and required supplier in the
     worldwide (xxx) and (xxx) Marketplace by developing unique, high
     quality, high reliability, low cost products for (xxx) and (xxx) users.

• Strategic Intent Statement
   – A statement that defines how your company is going to
     implement its vision in a form that behind which, all
     employees can identify and invest their efforts.
   Example:
   – To unseat the best and remain the best worldwide.
Strategic Planning Definitions

• Four Quadrant Chart
  – Identifies existing core competencies; new competencies
    that your company wishes to acquire; identifies market
    opportunities on the basis of those competencies
• SWOT
  – Strengths, Weaknesses, Opportunities and Threats
     • Usually addressed as an analysis of a company’s competitive
       position; opportunities your strengths bring to you; identifies
       what competitive threats your weaknesses expose you to.
Four Quadrant Chart

                              Extend our capabilities
                                                                   Mega opportunities
                                    (Premier Plus 10)



            New


   Core
Competencies                    Strengthen the core                Enter new markets
                                   (Fill in the blanks)               (White spaces)


       Existing (1)




                                        Existing                           New
                                                          Market
 (1) Bottom boxes can be Layers of Advantaged based
SWOT Analysis
                Internal
 Strengths                 Weaknesses




                External
Opportunities                Threats

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Stategic Planning Summary 091610

  • 1. Strategic Planning The missing piece to profitability & growth! S tr at e gic P l an Strategic Planning Summary G. Berthelson September 2010
  • 2. Strategic Planning Process Overview Company Strategic Corporate Balanced Strategic Vision & Intent Vision & Goals Scorecard Planning Goals Process This session’s Focus
  • 3. Strategic Planning Mind Map Corporate Financial Goals Strategic Relationships Vertical Market Opportunities Other Horizontal Core Competencies Market Opportunities SWOT Analysis Layers of 5 Year Plan Strategic 4 Quad Chart Advantage Sustaining Market Opportunities Plan Enablers Existing Market Share Competitive Analysis Strategic Intent Statement Vision Statement
  • 4. Strategic Mapping • The following is a sample map of a company’s strategy addressing how it will meet its vision statement contained at the top of the map. • The map is structured into four key categories of performance. 1. Enablers at the bottom define the key elements of your foundation that will enable your company to execute its strategy. 2. Internal defines the key tactical elements that you need to execute to meet your vision statement 3. Customer is how you want your customers to view your value 4. Financial defines how you are going to be financially successful in achieving your goals.
  • 5. Strategic Mapping •Layout your map to meet your company’s unique set of needs. •Once laid out allocate a numerical rating for each of the nodes based upon their ranking of importance to your success. The sum total of all the rankings on the map must total 100. •Having ranked each of the nodes you now know what areas of the map you need to focus upon to be successful. •Lay out an execution plan based on your strategic map and its rankings.
  • 6. To become the preferred and required supplier in the worldwide (xxx) and (xxx) Marketplace by developing unique, high quality, high reliability, low cost products for (xxx) and (xxx) users. Deliver Outstanding Shareholder Value 0 FINANCIAL Generate Strong ROCE Build Strategy Map 3 1 Grow in Non- Maintain Our 0 Traditional Markets 1 Sustain Organic Profitability 3 Growth 3 www.pm2.ca CUSTOMER Preferred/Required 2 System & Component 5 Supplier 8 Be the Problem Solver Deliver Value through: Quality; Time; and 5 Service 12 Innovation Operational Excellence Continually Improve INTERNAL Develop New Customer Satisfaction Component & System on Cost, Quality & Solutions 12 Be easy to do business Time Requirements 4 with 17 5 Innovatively add 6 Be Successful at new competencies 8 Integrating new competencies 2 ENABLERS Attract, Grow and Nurture a High Enhance Tools & Enable Our Strategy 2 Retain the Right Performance Processes Through Technology 0 People Culture 5 5 5 5
  • 7. Strategic Planning Definitions • Strategic Intent – An obsession with winning at all levels of the organization and then sustain that obsession over the years during the quest for global leadership. Focused on the ends with flexible means. Large long term investment in human capital. • Strategic Planning – An obsession with winning at all levels and is based upon available resources and the tactics required to achieve increased sales in the shorter term. Focused on the means to the end and less human capital intense.
  • 8. Strategic Planning Definitions • Layers of Advantage – A competitive advantage which supplements your core competencies and or helps to differentiate you from your competitors. Rate the following chart categories and work on your deficiencies and enhance your strengths. • Core Competency – Skills, processes and or knowledge that by their uniqueness differentiates the company from its competitors. • Relevance: Must give customers strong influence to select your products. • Difficulty of Imitation: The core competence must be difficult to duplicate and through continual improvement you can maintain its competitive position. • Breadth of Application: It opens up and allows you to sell to a variety of markets.
  • 9. Layers of Advantage COMPETITIVE LAYERS OF ADVANTAGE STRENGTH DEFICIENT ACCEPTABLE Quality Process capabilities Continual improvement systems Research and development New product development cycle time Technology (manufacturing and product) Ability to drive cost out of product & process Lead times Distribution channels Plant capacity On time delivery Proximity to customers and markets Name recognition Technical service speed and quality Customer service Ease of doing business with us Warranty and returns resolution Vendor qualification and management Information systems Implementation of change Pricing Product mix Sales and marketing presence Employee workforce Intellectual property Company culture Customer relationship management Competitive intelligence processes Working with customers on tech roadmaps
  • 10. Core Competencies • Understanding core competencies is understanding that you must have something that customers uniquely value if it is to make good profits. (Me too companies can only compete on price or service) • What factors influence your customers in deciding to buy your products and services? • What do you have to offer for each of those factors? • Of those offerings which are unique, if any, to you? • Of those unique offerings how do each stand up against the tests for: Relevance, Difficulty of Imitation and Breadth of Application • What additional core competencies do you want to develop or acquire?
  • 11. Strategic Planning Definitions • Vision Statement – A statement that defines to your customers and employees what the company wants to become and how it wants to be viewed in the marketplace. Example: To become the preferred and required supplier in the worldwide (xxx) and (xxx) Marketplace by developing unique, high quality, high reliability, low cost products for (xxx) and (xxx) users. • Strategic Intent Statement – A statement that defines how your company is going to implement its vision in a form that behind which, all employees can identify and invest their efforts. Example: – To unseat the best and remain the best worldwide.
  • 12. Strategic Planning Definitions • Four Quadrant Chart – Identifies existing core competencies; new competencies that your company wishes to acquire; identifies market opportunities on the basis of those competencies • SWOT – Strengths, Weaknesses, Opportunities and Threats • Usually addressed as an analysis of a company’s competitive position; opportunities your strengths bring to you; identifies what competitive threats your weaknesses expose you to.
  • 13. Four Quadrant Chart Extend our capabilities Mega opportunities (Premier Plus 10) New Core Competencies Strengthen the core Enter new markets (Fill in the blanks) (White spaces) Existing (1) Existing New Market (1) Bottom boxes can be Layers of Advantaged based
  • 14. SWOT Analysis Internal Strengths Weaknesses External Opportunities Threats