The document discusses how strategy is changing in an era of big data, gamification, and sustainability. Some key points:
- Big data creates opportunities for customization but requires new skills to make sense of large amounts of information.
- Gamification improves customer engagement and insights through applying game design to non-game contexts.
- Sustainability requires a stakeholder approach and assessing social and environmental impacts beyond customers.
- Strategy still involves designing an organization's relationship to its environment, but the environment is more complex with more data, stakeholders, and shorter competitive advantages. Managers need critical thinking skills and adaptability.