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Message 9Communities of practice and self-organisation
Communities of practice
A community of practice (CoP) is a congregation of people with mu-
tual engagement, a joint enterprise and a shared repertoire of
meanings (Wenger 1998:45ff); and somewhat more explicit, CoP
show three fundamental elements:
• sharing a domain of knowledge which creates common ground and
sense of common identity and, as a consequence, legitimises the
community;
• caring about this domain continuously re-creating the social fabric
of learning;
• sharing practice that people are developing to be effective in
their domain.
Such CoPs have a life cycle and may show varying stages of maturity,
from its beginnings to their decline and decease.
The concept of CoP helps to understand how groups of people in or
across individual organisations learn and also how organisations can
learn. It is deeply rooted in the principle of self-organisation.
Self-organisation
Self-organisation related to groups of people or organisations means
that a number of individual elements in a group like competences,
attitudes, methods used, certain processes with good or bad results,
by interaction (basically attraction or repulsion in common experi-
ences) spontaneously lead to the emergence of a new, relatively
stable structure, method, process or logic of action perceived as
more effective and/or efficient. For example, Wikipedia is an ency-
clopedia that grows according to this principle which is typically
characteristic for open systems.
Facilitating can be a very useful support method using self-
organisation principles for rendering self-organisation processes of
CoPs less casual and accidental.
Communities of practice …
are everywhere, and we all belong to a number of communities of
practice wherever we co-operate more or less loosely with other
people, at work in our department and across departmental lines,
along a business process or in project teams, in our leisure activities
like sports, charity, travelling etc. Networking in whatever context is
a typical form of participation in CoP.
CoPs,
communities of
practice are
everywhere
29.09.2008, 16:02:08
2/3
Communities of practice vary in their characteristics; they can be
defined along three dimensions (Wenger/Snyder/McDermott 2002):
• what they are about (their domain),
• how they function (their community),
• what capabilities they produce (their practice).
Participation in CoP is voluntary, and it is obvious that we do not
belong to all of the CoP with the same degree of commitment and
intensity, but we contribute to them and take advantage of them -
and we learn in them. These varying degrees of commitment may
change over time and we may assume different roles within such a
community.
Communities of Practice have a life cycle with five typical phases.Potential
• In Phase 1 (potential)
one or several persons start promoting a certain topic or activity.
• Phase 2 (coalescing)
is marked by the emergence or formation of a basic structure
with more or less clearly defined aims, tasks and ways of com-
munication.
Coalescing
Maturing • In Phase 3 (maturing)
begins what actually characterises CoP, the development and ex-
change of knowledge and competence. The expansion of activi-
ties usually leads to a growth of people belonging in one way or
other to the community. With the growing stock of shared knowl-
edge, models and practices, aims, tasks and ways of communica-
tion are permanently revised and adapted to the changing needs
of the community’s members and their common enterprise.
• Phase 4 (stewardship)
is reached when most of the CoP’s members have achieved a
level of competence and sense of responsibility which is neces-
sary to cope with the common enterprise and its tasks. From now
on the quantity of information and knowledge fed into the com-
mon stock of knowledge is lower than the information and
knowledge extracted from it.
Stewardship
• In the last Phase 5 (transformation)
the community becomes less important as a reference point and
common marketplace, either because the exchange with other
sources of knowledge be-
comes more important or
due to the decrease of
relevance of the topic
which originally led to
the creation of the com-
munity.
Transformation
Communities of practice may
or may not follow this life
cycle pattern. But these
phases help to understand in
which phase of maturity they
are and how the self-
organisation process in such
a CoP can be supported from
inside or outside. CoP sooner
Taken from: http://www.adb.org/Documents/Studies/Auditing-Lessons-Architecture/ala2.asp
3/3
or later enter in one the two patterns of functioning depicted in the
graphic representing the downward spiral of less effective and the
upward spiral of effective communities of practice.
CoPes,
communities of
performance
… and communities of performance
Once communities of practice have succeeded in establishing such
an upward spiral of effectiveness and efficiency they tend to be or
become more than a mere community of practice. During the first
three phases of their life cycle, CoP basically are more or less spon-
taneous mechanisms of exchange. In Phase 4 called Stewardship, a
CoP is on the peak of its effectiveness, it has reached a state of af-
fairs where it usually achieves what it has pointed at and undertaken
to attain. And, what is just as important, people have developed a
sense of belonging and identity to their community which is neces-
sary to feel responsible for the common enterprise. In order to dis-
tinguish this phase from all previous phases, we have come to call it
a community of performance (CoPe) (Franz 2003a). It goes well be-
yond mere exchange and mutual learning; these properties continue
to be the main characteristics and the core purpose of their exis-
tence, but CoPes achieve effectiveness by practicing efficient
mechanisms of facilitation and management and, at the same time,
they are deeply soaked by the sense of common usefulness,
achievement and success. In our view, it is one of the foremost mis-
sions of management and leadership of leading CoPs to this stage of
CoPe and, once arrived there, to keep alive and perpetuate this
phase of stewardship as long as possible. Without a corresponding
style of management and leadership (see Message 8) this will not be
achievable.
Cf. Message 8:
Basic concepts of
management and
leadership
Communities of performance are very advanced forms of communi-
ties of practice; they typically are or exist in learning organisations.
They represent the social spirit of organisations and networks with a
developed internal culture of learning and change in the framework
of an explicit common purpose and strategy and continuously man-
aged or co-ordinated action to implement this strategy. If they are
institutions, they usually have a self-image of being service agencies
to their clientele. Associations of companies within an industrial
sector or professional organisations tend to develop from mere ini-
tial communities of practice to such communities of performance
with semi- or fully institutionalised agencies.
Cf. Message 10:
Basic concepts of
knowledge and
knowledge
management
A facilitation style of leadership and management is just one neces-
sary requirement for becoming a community of performance. A sec-
ond one for reaching and perpetuating this phase is effective compe-
tence management, i.e. the management of the development, use
and maintenance of the growing and changing competence incorpo-
rated by the individual people belonging to a CoP and by the whole
functioning body of such a CoP. Usually this is called knowledge
management (see Message 10), but we prefer to speak of compe-
tence instead of knowledge, competence being defined as the ability
of individuals or groups, also organisations, to decide, act and learn
adequately with respect to the functional and situative context.
Cf. Message 5:
Basic concepts of
learning and
competence

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Message 9 CoP self-organisation

  • 1. Message 9Communities of practice and self-organisation Communities of practice A community of practice (CoP) is a congregation of people with mu- tual engagement, a joint enterprise and a shared repertoire of meanings (Wenger 1998:45ff); and somewhat more explicit, CoP show three fundamental elements: • sharing a domain of knowledge which creates common ground and sense of common identity and, as a consequence, legitimises the community; • caring about this domain continuously re-creating the social fabric of learning; • sharing practice that people are developing to be effective in their domain. Such CoPs have a life cycle and may show varying stages of maturity, from its beginnings to their decline and decease. The concept of CoP helps to understand how groups of people in or across individual organisations learn and also how organisations can learn. It is deeply rooted in the principle of self-organisation. Self-organisation Self-organisation related to groups of people or organisations means that a number of individual elements in a group like competences, attitudes, methods used, certain processes with good or bad results, by interaction (basically attraction or repulsion in common experi- ences) spontaneously lead to the emergence of a new, relatively stable structure, method, process or logic of action perceived as more effective and/or efficient. For example, Wikipedia is an ency- clopedia that grows according to this principle which is typically characteristic for open systems. Facilitating can be a very useful support method using self- organisation principles for rendering self-organisation processes of CoPs less casual and accidental. Communities of practice … are everywhere, and we all belong to a number of communities of practice wherever we co-operate more or less loosely with other people, at work in our department and across departmental lines, along a business process or in project teams, in our leisure activities like sports, charity, travelling etc. Networking in whatever context is a typical form of participation in CoP. CoPs, communities of practice are everywhere 29.09.2008, 16:02:08
  • 2. 2/3 Communities of practice vary in their characteristics; they can be defined along three dimensions (Wenger/Snyder/McDermott 2002): • what they are about (their domain), • how they function (their community), • what capabilities they produce (their practice). Participation in CoP is voluntary, and it is obvious that we do not belong to all of the CoP with the same degree of commitment and intensity, but we contribute to them and take advantage of them - and we learn in them. These varying degrees of commitment may change over time and we may assume different roles within such a community. Communities of Practice have a life cycle with five typical phases.Potential • In Phase 1 (potential) one or several persons start promoting a certain topic or activity. • Phase 2 (coalescing) is marked by the emergence or formation of a basic structure with more or less clearly defined aims, tasks and ways of com- munication. Coalescing Maturing • In Phase 3 (maturing) begins what actually characterises CoP, the development and ex- change of knowledge and competence. The expansion of activi- ties usually leads to a growth of people belonging in one way or other to the community. With the growing stock of shared knowl- edge, models and practices, aims, tasks and ways of communica- tion are permanently revised and adapted to the changing needs of the community’s members and their common enterprise. • Phase 4 (stewardship) is reached when most of the CoP’s members have achieved a level of competence and sense of responsibility which is neces- sary to cope with the common enterprise and its tasks. From now on the quantity of information and knowledge fed into the com- mon stock of knowledge is lower than the information and knowledge extracted from it. Stewardship • In the last Phase 5 (transformation) the community becomes less important as a reference point and common marketplace, either because the exchange with other sources of knowledge be- comes more important or due to the decrease of relevance of the topic which originally led to the creation of the com- munity. Transformation Communities of practice may or may not follow this life cycle pattern. But these phases help to understand in which phase of maturity they are and how the self- organisation process in such a CoP can be supported from inside or outside. CoP sooner Taken from: http://www.adb.org/Documents/Studies/Auditing-Lessons-Architecture/ala2.asp
  • 3. 3/3 or later enter in one the two patterns of functioning depicted in the graphic representing the downward spiral of less effective and the upward spiral of effective communities of practice. CoPes, communities of performance … and communities of performance Once communities of practice have succeeded in establishing such an upward spiral of effectiveness and efficiency they tend to be or become more than a mere community of practice. During the first three phases of their life cycle, CoP basically are more or less spon- taneous mechanisms of exchange. In Phase 4 called Stewardship, a CoP is on the peak of its effectiveness, it has reached a state of af- fairs where it usually achieves what it has pointed at and undertaken to attain. And, what is just as important, people have developed a sense of belonging and identity to their community which is neces- sary to feel responsible for the common enterprise. In order to dis- tinguish this phase from all previous phases, we have come to call it a community of performance (CoPe) (Franz 2003a). It goes well be- yond mere exchange and mutual learning; these properties continue to be the main characteristics and the core purpose of their exis- tence, but CoPes achieve effectiveness by practicing efficient mechanisms of facilitation and management and, at the same time, they are deeply soaked by the sense of common usefulness, achievement and success. In our view, it is one of the foremost mis- sions of management and leadership of leading CoPs to this stage of CoPe and, once arrived there, to keep alive and perpetuate this phase of stewardship as long as possible. Without a corresponding style of management and leadership (see Message 8) this will not be achievable. Cf. Message 8: Basic concepts of management and leadership Communities of performance are very advanced forms of communi- ties of practice; they typically are or exist in learning organisations. They represent the social spirit of organisations and networks with a developed internal culture of learning and change in the framework of an explicit common purpose and strategy and continuously man- aged or co-ordinated action to implement this strategy. If they are institutions, they usually have a self-image of being service agencies to their clientele. Associations of companies within an industrial sector or professional organisations tend to develop from mere ini- tial communities of practice to such communities of performance with semi- or fully institutionalised agencies. Cf. Message 10: Basic concepts of knowledge and knowledge management A facilitation style of leadership and management is just one neces- sary requirement for becoming a community of performance. A sec- ond one for reaching and perpetuating this phase is effective compe- tence management, i.e. the management of the development, use and maintenance of the growing and changing competence incorpo- rated by the individual people belonging to a CoP and by the whole functioning body of such a CoP. Usually this is called knowledge management (see Message 10), but we prefer to speak of compe- tence instead of knowledge, competence being defined as the ability of individuals or groups, also organisations, to decide, act and learn adequately with respect to the functional and situative context. Cf. Message 5: Basic concepts of learning and competence