MGF1010 WEEK 4 TUTORIAL 4
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This document summarizes a university course on the evolution of management thought. It discusses classical management theories from last week, including Taylor's principles and Fayol's principles. It provides reminders about an upcoming assignment. This week's topic is contemporary management theories, including the organizational behavior approach and contingency approach. It discusses the Hawthorne Studies and their impact. It asks reflection questions about how managers apply the behavioral approach today and how contingency theory differs from early theories. Finally, it discusses current trends in business and creating a knowledge base for the university.
MGF1010 WEEK 4 TUTORIAL 4
- 1. www.monash.edu.au MGF1010: Introduction to Management Week 4: Evolution of Management Thought (2)
- 2. www.monash.edu.au 2 Last Week • Classical Theories • What are Taylor’s 4 principles? Are they still used in business, explain? • How did the General Administrative Theories influence management thought? • What are Fayols’s principles? Are they still used in business, explain?
- 3. www.monash.edu.au 3 Assignment Reminder • Due 2 April • On Weeks 2 and 4 material • 1200 words (+/- 10%) • Worth 20% • Minimum 10 Journal Articles • Moodle is the place for lots of information goodies • REMEMBER: 2 ONLINE SUBMISSIONS • Read submission guidelines carefully.
- 4. www.monash.edu.au 4 This Week • Contemporary Theories Organisational behaviour Approach > Hawthorn Studies (motivation) > Human Relations (employee satisfaction) > Behavioural science Contingency Approach
- 5. www.monash.edu.au 5 Hawthorne Studies Reflection? What did you learn? Explain the contributions of the Hawthorne Studies to the field of management? The Hawthorne Studies dramatically impacted management beliefs about the role of people in organisations, leading to a new emphasis on the human behaviour factor in managing. The behavioural approach has largely shaped how today’s organisations are managed. Many current theories of motivation, leadership, group behaviour and development and other behavioural issues can be traced to the early OB advocates and the conclusions from the Hawthorne Studies.
- 6. www.monash.edu.au 6 How do today’s managers use the behavioural approach? The behavioural approach has largely shaped today’s contemporary organisations. We can identify elements of the behavioural approach in the ways that managers Designing motivating jobs. Working with employee teams, Opening up communication channels. Much of what the early OB advocates proposed, as well as the conclusions from the Hawthorne Studies, provided the foundations for our current theories of motivation, leadership, group behaviour and development.
- 7. www.monash.edu.au 7 How can an approach in which we say ‘it depends on the situation’ be useful to managers? Discuss. The answer to this question goes to the heart of theory and practice. While the theory discussed in this chapter (and future chapters) is useful in explaining and predicting behaviour, it is also too simple to be used in most organisations because of all the other variables at play in any situation. While theory is intended to be simplistic and static, people and organisations are complex and dynamic. But this should not be an excuse for managers who attempt to use accepted theory and practices. Managers should embrace the differences in people and organisations and do their best to apply theory to the context of their organisation.
- 8. www.monash.edu.au 8 Identify how the human relations and behavioural science theorists differ? The human relations theorists were individuals whose views were shaped more by their personal philosophies than by substantive research evidence. The behavioural science theorists’ group encompasses psychologists and sociologists who relied on the scientific method for their study of organisational behaviour. This group engaged in objective research of human behaviour in organisations and carefully attempted to keep their personal beliefs out of their work.
- 9. www.monash.edu.au 9 Explain how the contingency approach differs from the early theories of management? • The contingency approach recognises that organisations are different, face different situations (contingencies) and require different ways of managing. This is quite different from the early theories of management that were assumed to be universally applicable. The contingency approach has helped managers to understand that different and changing situations require managers to use different approaches and techniques. The contingency approach allows the manager to adapt his or her action to the situation and, in so doing, increases the probability that the action will improve organisational effectiveness.
- 10. www.monash.edu.au 10 Employee Engagement today • https://www.youtube.com/watch?v=G11t 6XAIce0 • Re-Imagining Work • What will be the role of Managers if employees are empowered?
- 11. www.monash.edu.au 11 Current trends in Business • Describe one current trend and issue facing managers today. • Give 2 examples.
- 12. www.monash.edu.au 12 Creating a knowledge base for your university Creating a Knowledge base for the university such that different organisational members could utilise the information to increase efficiency and effectiveness. • Group 1: Student Services Office • Group 2: Student Abroad Office, • Group 3: Alumni Office • Group 4: International Office • Identify – what tasks the office performs for students and other institutional offices, – what common activities the office performs that other offices might also be performing – what unique tasks the office performs – Compile an outline of major areas of important knowledge possessed by the entire organisation as a result of the efforts of each office or department.
- 13. www.monash.edu.au 13 • Thank you! • Have a good Easter Break