Mgnt2040 a group4-selection-presentation
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The document describes the selection process for Sino Hotel Group's management trainee plan, including CV screening, group interviews, and a 9-hour boot camp. Around 800-1200 CVs will be screened each year, selecting 80-100 candidates for group interviews consisting of case studies and individual interviews. The boot camp will involve 15-20 candidates and test their skills through activities like a proposal challenge, role plays, and public speaking. Requirements include passing criminal/health checks. While intensive, the process is considered necessary to fully evaluate candidates beyond CVs and interviews. The boot camp also allows candidates to experience the work environment.
Mgnt2040 a group4-selection-presentation
- 1. Sino Hotel Group Management Trainee Plan Selection Janice CHAN - Zenith CHUNG - Mika FUNG - Aileen KUN - Jowell SHEK - Adrian TANG - Cayton TUNG
- 2. Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion ‘I used to think business was 50 percent having the right people. Now I think it’s 80 percent.’ - Kevin P. Ryan, CEO, Business Insider
- 3. CV Screening Group Interview Day Camp Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion
- 4. Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion Reliability Validity Generalizability Utility Legality Generalizability • Time • People • Place Validity • Content Validity • Criterion Validity Reliability • Consistency
- 8. Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion • Estimate to receive 800-1200 CVs per year • Based on education and experience • Select 80-100 Candidates to the Next Stage Quick Scan of abilities and attributes CV Screening The New System in a Nutshell • Divide groups consisting 5-6 people • Group Interviews – Case Study • 10 Minute Individual Interview General Test of knowledge and team spirit Group Interview • Last Stage of the selection process • 15 – 20 Candidates would participate • Real Life and creative situations Demonstration of work environment 9 Hour Boot Camp
- 10. Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion Education Training received GPA Effort, Attitude, Diligence Activities & Work Experience Experience Voluntary Services Passion and Social Responsibility Skills & Competencies Professional Qualifications Referees Multi-talent varieties Format Appeal Grammar Attitude Hospitality Related Experience
- 13. Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion Group Discussion Individual Interview Method • Business Cases If you were given 30 million dollar to develop a hotel in Hong Kong, how would you spend the money and resources? 1 2 Sino Group decide to expand its business to one of the following Asian cities. State your opinion with reasons. 1) Shanghai 2) Siem Reap 3) San Ya
- 14. Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion Group Discussion Individual Interview Objectives (I) Contents • General Knowledge • Hospitality Industry Insights • Creativity Important for new ideas to bread (II) Communication Skills • Leader Role • Good Listener • Fluency to express his/her own opinion Customer-oriented Group Discussion
- 15. Rating Performance Characteristics Outstanding An excellent team member and a proactive participant Demonstrates great communication skills and leadership Facilitates discussion and tries to involve everyone in the group Good posture and eye contact, natural gesture Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion Rating Performance Characteristics Fair Shows effort and is willing to participate Lacks confidence and skills Sample Rating Guidelines Outstanding Good Satisfactory Fair Poor
- 17. Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion Group Discussion Method • Experienced-based Question • Career Goal • Experience *** WILL NOT be the main point*** • Reflection • Personal Feeling + Critics • Discuss The Group Performance (E.G. Forced Ranking of the Peers) Individual Interview
- 18. Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion Objectives Contents • Maturity • Honesty and Contribution • Criticism Self Inventories: Self Reflection & Awareness Group Discussion Individual Interview
- 20. Is a Boot Camp Necessary? Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion
- 21. Limitations of CV Screening • Brief Picture • Expectation Mismatch Limitations of Group Interview • Could be thoroughly prepared • Communicate with a short period of time Who is doing this? • Cathay Pacific • Sino Hotel Group YES! YES! YES! Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion
- 22. Time and Duration • From 0900 – 1800 in a Saturday Morning Place Ambience • Relaxing – Candidates to perform their best • Show the working environment its best light • Gold Coast Hotel Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion
- 23. Method Objectives • Have breakfast • Punctuality • Eager • Formal Dining • Informal Topics • Social Skills • Manners Breakfast Lunch / Dinner Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion
- 24. Method Observation Part • Observe the hotel operation during boot camp time • Sort out an area for improvement • E.G. Food & Waiter Quality, Lobby Design Proposal Presentation Part • 60 Minutes to prepare a 15 minutes presentation • Problem & Solution • Creative presentation is encouraged Feedback Part • Provide feedbacks to fellow candidates The 60 Minutes Proposal Challenge Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion
- 25. Observation Part • Detail-minded Proposal Presentation Part • Time Management Skills • Presentation Skills and Creativity • Team Spirit Feedback Part • Both Criticism and Appreciation should be made Objectives Work Sample Test The 60 Minutes Proposal Challenge Managerial Talents Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion
- 26. Hotel Theatre Method • Role Play E.G. Customers’ Complains & Managers’ Responses Objectives Work Sample Test • Familiarity of the industry • Quick response to the real life environment Hospitality Talents Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion
- 27. Talk That Talk Method • Public Speaking E.G. Current Events & Random Topic Objectives • Verbal Comprehension Test • Confidence • Social Awareness Leaders Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion
- 29. Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion Criminal Record Check • Did not commit any crime • Not favored as a manager Necessary Requirements Health Status Check • Drug-free • Healthy Body • Safety of Work & Environment
- 31. Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion Feasibility and Cost • CV Screening – 30 Seconds Per CV (Total: 10-12 Hours) • Group Interview – 45 Minutes Per Group (Total: 30 Hours) • 9-Hour Boot Camp – Preparation & Actual (Total: 20 Hours) Time Cost • Printing, Preparation Costs • Camp (Lunch/Dinner Costs & Venue Costs) Utilities
- 32. Conclusion
- 33. Introduction CV Screening Group Interview 9-Hour Boot Camp Necessary Requirement Feasibility and Cost Conclusion ‘You don’t build business. You build people. And then people build the business.’ - Zig Ziglar, American Author
- 34. THE END