Salesforce.com Mobile Dev Week Chicago DUG

Editor's Notes

• #2: Thanks for taking the time.Excited to tell you about what’s new with the platform.We’ve been busy – great new mobile services announcement today.
• #5: Smart phones and tablets are taking over. By 2014, there will be over 1.8 BILLION mobile devices worldwide while the growth of desktops and laptops will remain relatively stagnant.-----------------------------------------------WHAT’S DRIVING THIS TREND:• Increased capacity of wireless networks (3G, 4G, etc.) • Smartphones are approximating the speed and computing power of a PC• Cost of smartphone is less than the cost of a laptop or desktop computer• Portability and instant access of tablets and mobile make it faster and easier than a laptop to access data while working away from your desk
• #6: A recent survey revealed that more than half of all information workers today are using 3 or more devices at work.Clearly mobility in the work place has moved beyond just field sales and field service people.Now, all types of workers are embracing mobility for its instant access to data and applications whether they’re down the hall or across the globe.
• #7: An amazing convergence is happening in terms of next generation software and hardware.Smartphones and tablets keep getting faster and more powerful, approaching PCs in their processing capabilities.The interfaces are also becoming primarily touch-oriented, with touch phones, tablets, and even computers with trackpads capable of multi-touch gestures We can now use our fingers to tap, pinch, and zoom across all devices.Fueling this trend is HTML5, the programming language of the web, which is evolving in its capabilities, while the software is now embracing the power of the latest hardware.And it’s not just Salesforce – leading apps from Google, Amazon, and Linked In are now optimized for these devices, offering touch-optimized navigation and advanced features like geo-location.
• #8: This post-pc era requires a new way of thinking about delivering apps. Mobility should be at the heart of your business strategy. Success in the Post-PC era is not about developing a single app or one tool, but bringing all the pieces together.No single approach will satisfy the mobile needs of every customer, which is why we offer multiple ways for you to maximize your productivity while on the go.-----------------------------------------------MOBILE SOLUTIONS:• CORE APPLICATIONS – Touch.salesforce.com, Salesforce Mobile, and Chatter Mobile are great examples of applications. Native apps like Salesforce Mobile and Chatter Mobile are instantly responsive and they deliver a rich user experience. Hybrid or web-based apps like touch.salesforce.com offer native app-like qualities but are capable of running on a wide range of smartphones and tablets. These applications, including the hybrid version of Touch, can be used in an offline mode.• MARKETPLACE – Ever since the launch of the AppExchange, salesforce.com has proven its commitment to developing a partner-driven app marketplace and mobile is no exception. The Mobile AppExchange contains both partner-built and Salesforce-built apps all designed to give our customers a richer, more productive experience. It’s a democratic way for end users to custom-tailor their mobile Salesforce experience by choosing apps that closely match the way they work, by industry or by function.• PLATFORM – Sometimes, you have no option but to build a completely customized app. With the Force.com mobile platform, you can build custom, non-Salesforce-branded apps on virtually any device platform using SDK’s and other tools that Salesforce provides.
• #9: Why is mobile and social such a powerful combo?Engagement. Facebook, Twitter, Yelp – all have 4-5x more usage on their mobile apps than their web browsers.
• #10: Where are the enterprise mobile apps?
• #11: When you look at how traditional IT organizations look to built mobile apps, many are following the same doomed patterns of legacy on-premise software platforms.The problem with those platforms is the developers have to spend an incredible amount of time coding the very basics – the back end plumbing of an app – before they can even start focusing on the user experience.Not to mention – after they’ve spent the majority of the time on the plumbing – they then have to spend orders of magnitude more time coding the user interface compared to today’s modern mobile app developers who are using all the latest frameworks and libraries built from javascript. Today – any web developer who knows javascript can be a mobile app developer using these open source frameworks.
• #12: The problem is that all of these modern developers using the latest frameworks from jquery, backbone and angular js – they’re building apps that are completely disconnected from customer data. That’s why were seeing companies build these mobile apps – that are like marketing campaigns – they’re throw aways built for a single purpose and that offer no long term staying power. Not to mention – they’re not built up to the same security standards of most enterprise apps – and the CIO has no visibility into performance, governance, or security compliance.So on the one hand you have the old school platforms building these slow expensive apps that never keep up with the business…And on the other you have these cutting edge apps that are disconnected from customer data.
• #13: KEY POINTS:• Touch is Salesforce reimagined for today’s touch screen devices• One app for all your devices – HTML5 app adapts to any smartphone or tablet (iPad today)• Redesigned user interface with scrollable menus, large icons, and easy-to-swipe panes• Web or app store versions available••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••NARRATIVESalesforce Touch – currently available for iPad – is one solution for all of your mobile devices. As more and more employees bring their own devices to work, Touch is uniquely positioned to accommodate the vast assortment of smartphones and tablets to deliver a uniform mobile computing experience across them all.PRODUCT DETAILS• HTML5-based application designed specifically for touch-screen devices – Touch intelligently adapts to whatever screen you’re using• User interface takes advantage of native touch-device gestures by offering larger icons and tap targets as well as scrollable lists and swipe-friendly panes• Current version is available from Apple’s App Store as well as the iPad’s Safari browser• Offline access for the app store version is currently on the roadmap; Future versions will support address book integration, push notifications, and camera functionality• “Sales” version is available today (some standard and all custom objects in Sales tab) with support for other tabs coming in Spring ’13 (182)• Smartphone Beta expected in Spring ’13 (182) along with support for additional tablet types• Limited Visualforce likely by Summer ’13 (184)
• #15: That’s where the Salesforce Platform comes in and offers the best of both worlds.It’s the fastest path from idea to mobile app.We remove all the traditional steps of building apps on legacy platforms.And give modern web developers all the latest mobile frameworks they know and love. And they can easily connect it to customer data – making the app more engaging and more useful long term to both the user and the company.Finally – apps built on the Salesforce Platform are powered by the safest, most secure and trusted enterprise platform in the market. Offering scale, security, governance, and performance visibility.The same platform over 100K businesses trust with their most prized possession – their customer and business data.
• #20: Connect Salesforce Data with your Mobile Apps
• #21: Salesforce TouchMobilize any existing Force.com applicationNo CodingCombine standard layouts and VisualforceNative/Hybrid (Mobile SDK)Take advantage of device capabilitiesStore data locally/offline capabilitiesHTML5 (Heroku or Visualforce)Custom UINo app store hurdlesDevice agnosticMust have an internet connection
• #25: Salesforce TouchMobilize any existing Force.com applicationNo CodingCombine standard layouts and VisualforceNative/Hybrid (Mobile SDK)Take advantage of device capabilitiesStore data locally/offline capabilitiesHTML5 (Heroku or Visualforce)Custom UINo app store hurdlesDevice agnosticMust have an internet connection