New Features for Salesforce Admins - 2016
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The document discusses new features for Salesforce admins, including: - Lightning Experience, which provides a new unified user interface platform and experience. It includes features for sales, service, and the platform in its initial and upcoming releases. - The role of admins in connecting different parts of an organization like sales, operations, executives, customers, and partners by knowing the technology, ensuring operational excellence, and guiding the business. - How admins can learn about new features through Trailhead trails and badges, explore features in admin playgrounds, and engage with users for feedback.
New Features for Salesforce Admins - 2016
- 1. New Features for Salesforce Admins Kris Lande Admin Marketing @krislande Mike Gerholdt Admin Evangelist @mikegerholdt
- 2. Under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward- looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements. Forward-Looking Statements
- 5. We’re On a Journey Together 3.2M IdeaExchange Points Retired 50 Releases Success Community Members 2.2M
- 6. IoT Data Science Social Mobile Cloud Billions of connected things Trillions of customer interactions MillionsThousands Technology Keeps Evolving LAN/WAN Client Server SNA Mainframe Terminal Selina Suarez
- 7. Leaders Have a Unique Skillset Leaders must know the technology, operations and the business BusinessOperationsTechnology
- 8. Salesforce Admins are Leaders Admins know technology, operations, and business Gita Borovsky Damian O’FarrillJennifer WobserSally Song Implementing Innovation Creating Operational Excellence Solving Business Problems
- 9. Know the Technology Practice Operational Awesomeness Guide Your Business Lead Your Company to the Future
- 10. Know the Technology Practice Operational Awesomeness Guide Your Business Lead Your Company to the Future
- 11. Lightning: One Platform, One Experience. Experience • Builder • Ecosystem
- 12. Demo
- 13. What’s Available in Lightning Experience This is the beginning of a multi-release journey Winter ’16 SALES Spring ’16 SERVICE, PLATFORM Accounts and Contacts Opportunities Leads Activities Reports Dashboards Files Workflow Rules Chatter Cases Custom Objects Visualforce Beta App Builder Customization Person Accounts Account Teams Opportunity Teams Campaigns Product Selector Advanced Charts Navigation Customization In-line Edit for Details Work Orders & Assets List View Customization Enhanced Dashboards Summer ’16 PLATFORM Record Customization Home Customization Visualforce GA Enhanced Reporting Report Exporting Lightning Voice Wave Analytics for Event Monitoring Community Moderation Many more features we can’t tell you about yet! :-)
- 14. Know the Technology Practice Operational Awesomeness Guide Your Business Lead Your Company to the Future
- 15. The Admin’s Role is in the Center of it All Sales Ops Execs Sales Marketing Customer Support Customers Developers Partners
- 16. Practice Operational Awesomeness Automate all the Things Seamless Integration
- 17. Demo
- 18. Know the Technology Practice Operational Awesomeness Guide Your Business Lead Your Company to the Future
- 19. Guide Your Business on the Journey 2. Get Hands On 3. Engage1. Learn
- 20. Start Learning with Trailhead
- 21. Trails and Badges Specifically For Admins
- 22. Stay on Top of Salesforce Releases with Trailhead Explore Seasonal Release Highlights & Craft your Release Plan NEW! Mariel Espinal Certified Salesforce Admin & Trailblazer
- 23. Get Hands on in Admin Playground or Developer Org The safe and easy way to get hands on with the latest features Learn New Skills Complete Trailhead Challenges Earn Points & Badges bit.ly/AdminPlayground
- 24. Lightning Exchange Pre-built components to assemble apps and pages Build Apps Easily With pre-built Components from Salesforce partners that work for any device Get Started Fast Kick start building with an out-of-the-box Component set from Salesforce Extend and Innovate Use Components from AppExchange with your own custom-built Components
- 25. Engage with Your Users Gather User Feedback Use Chatter Groups to house key information Quick Actions let users give feedback from anywhere Administer from Anywhere Use SalesforceA to administer on the go Take notes and post tips from Salesforce1 SABWA Salesforce Administration by Walking Around Watch how they use Salesforce
- 26. Demo
- 27. Practice Operational Awesomeness Know The Technology Guide Your Business You are the Ambassador to the Future Use these skills to bring your company to the future!
- 28. Success Community Continue Your Journey With Us! Salesforce Admins Website Engage with a vibrant community of 2.2M+ customers. Where #AwesomeAdmins can learn, connect and be inspired. trailhead.com Trailhead The fun way to learn Salesforce. admin.salesforce.comsuccess.salesforce.com
- 30. thank y u