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New Frontiers:
Lean in the Digital age
Daniel T Jones
Lean is everywhere
But Digital changes everything – or does it?
Digital connectivity
Is transforming many sectors
media, retail, mobility, money, health etc.
technical capabilities
+ social organisation
+ user acceptance
Lean helps unlock these capabilities
Signs of change?
Productivity Growth?
Has been negligible
Successful IT projects?
Have not fulfilled their promise
Lasting Lean transformations?
Have been few and far between
Reached the limits of modern management
Physical work Information
& knowledge
Human decisions
Lean is about people
Toyota’s Purpose
Learning
Process
Product
Toyota’s challenges
Became No 1 in a mature industry
Lead the way to
the future of mobility
Changing the technology
Prius to Mirai
Reengineering production
to halve capital costs
& zero emissions
Through cumulative Kaizen
Lean & Software
Similar ….. but different
Principles > Tools >
Management >
Transformation > Learning >
Software followed a parallel path
Agile > XP > Scrum >
Kanban > DevOps >
Lean Startup > Lean UX >
Meaningful Work
How to mobilise
your “smart creatives”?
How to avoid
“big company”
disease as you scale?
How to build
cross-functional
teams?
Technology & Value
Development becomes
a continuous process
New opportunities for
co-design with users
Incremental improvement of modular technologies
TPS for IT
The Learning Journey
Find gaps at the user & producer Gemba
Reflect on business results and next gaps
Frame actions using
the TPS House
Eliminate obstacles
through problem solving
The Lean contribution
Technical capabilities
smarter & simpler solutions
using less capital & materials
with less environmental impact
User acceptance
making things better by
thinking back from users
Social organisation
Meaningful work by challenge & learning with others
Better human decisions through “managing by science”
Adaptive & innovative through cumulative Kaizen
New Frontiers:
Lean in the Digital age
Daniel T Jones

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New frontiers: Lean in the digital age by Daniel T Jones

  • 1. New Frontiers: Lean in the Digital age Daniel T Jones
  • 2. Lean is everywhere But Digital changes everything – or does it?
  • 3. Digital connectivity Is transforming many sectors media, retail, mobility, money, health etc. technical capabilities + social organisation + user acceptance Lean helps unlock these capabilities
  • 4. Signs of change? Productivity Growth? Has been negligible Successful IT projects? Have not fulfilled their promise Lasting Lean transformations? Have been few and far between Reached the limits of modern management
  • 5. Physical work Information & knowledge Human decisions Lean is about people
  • 7. Toyota’s challenges Became No 1 in a mature industry Lead the way to the future of mobility Changing the technology Prius to Mirai Reengineering production to halve capital costs & zero emissions Through cumulative Kaizen
  • 8. Lean & Software Similar ….. but different Principles > Tools > Management > Transformation > Learning > Software followed a parallel path Agile > XP > Scrum > Kanban > DevOps > Lean Startup > Lean UX >
  • 9. Meaningful Work How to mobilise your “smart creatives”? How to avoid “big company” disease as you scale? How to build cross-functional teams?
  • 10. Technology & Value Development becomes a continuous process New opportunities for co-design with users Incremental improvement of modular technologies
  • 12. The Learning Journey Find gaps at the user & producer Gemba Reflect on business results and next gaps Frame actions using the TPS House Eliminate obstacles through problem solving
  • 13. The Lean contribution Technical capabilities smarter & simpler solutions using less capital & materials with less environmental impact User acceptance making things better by thinking back from users Social organisation Meaningful work by challenge & learning with others Better human decisions through “managing by science” Adaptive & innovative through cumulative Kaizen
  • 14. New Frontiers: Lean in the Digital age Daniel T Jones