New Single order processing (LMD)
- 1. Single order processing (LMD) In this module we will discuss :- 1. Who are last mile delivery(LMD) sellers? 2. How can you process single order?
- 2. Who are last mile delivery(LMD) sellers? LMD sellers are those who use end to end logistic service of Paytm Mall Benefits- • Flat courier charges for pan India • No hassle of tracking the status of delivery • Automated and timely payouts • Networks providing large coverage of pin codes SELLER Paytm Mall COURIER PARTNER CUSTOMER
- 3. Orders tab Here you can check your all orders Date filter You can use this filter to view your old orders Search filter You can use this filter to search orders using their different ids or stages E.g. Order id, Item id Tip- You can search multiple values separated by comma in search filter. Overview of orders tab 1. 2. 2 1 3. 3
- 4. There are five stages of single order processing Delivered Order is delivered to the customer 5. Confirm and pack Acknowledge the order and pack the order 1. To handover Mark the order as handed over once picked up by the courier partner 3.Request pickup Download manifest slip by clicking on Request pickup tab 2. Shipped Order is shipped from your warehouse 4.
- 5. How can you process single order? 1 2 3 Steps to process single order Click on Orders tab Click on Pending Action tab Click on Confirm & Pack tab 1. 2. 3.
- 6. How can you process single order? 4 Click on Pack tab4.
- 7. How can you process single order? Note- Acknowledge the order within 24 hours 5 Click on Confirm button 5.
- 8. How can you process single order? If it is an electronic product then you have to enter its IMEI/serial number Note- This pop-up will appear only if it is an electronic product. 6 7 Enter the IMEI/serial number Click on Done button Packing slip will be downloaded 6. 7.
- 9. This is a sample of Packing Slip, you have to tear it into 2 parts How can you process single order? a b Packaging Slip – You have to paste it outside the packaging box a. b. Retail Invoice – You have to fold the invoice from centre so that details are towards inside Paste the invoice pouch on the back side of the brand's corrugated boxes and insert the invoice in the invoice pouch White side of the invoice should be in front.
- 10. Your order moves to “request pickup” from where you will download the Manifest How can you process single order? Note– Request pickup only when your order is ready to ship. 9 8 Click on request pickup tab Click on request pickup tab 8. 9.
- 11. 9 How can you process single order? Note– Manifest will be downloaded in your system. 10 Click on ok button10.
- 12. Scan and move to manifest is an alternate method of downloading manifest for the scanned shipment on the panel Select the check box9a. How can you process single order? Note– Request pickup only when your order is ready to ship. 9b 9a Click on scan and request pickup from the dropdown 9b.
- 13. How can you process single order? 10a 10b Use scanner to scan bard code of shipment id from packaging slip 10a. Click on request pickup & download to download manifest 10b. Note– Manifest will be downloaded in your system.
- 14. This is a sample Manifest, which contains the details of your courier partner How can you process single order? Note – If you generate the manifest before 10:00 AM your order will be picked on the same day and if you generate the manifest after 10:00 AM your order will be picked till 8pm of the following day a b c d Here you can see courier partner name a. Here you can see Order details with AWB number b. Merchant signature and courier signature are required on both copies of manifest c. Here you can see total number of packets d.
- 15. How can you process single order? 12 Click on To Handover tab 11. Click on Mark Handover tab 12. To mark the order as Handed over, follow these steps- 11
- 16. How can you process single order? 13 Enter the unused Handover code. Handover code is provided by Paytm courier partner at the time of pickup. 13. Click on Submit button Status of the order will be marked as Handed over 14. 14
- 17. How can you process single order? 15 16 Click on dispatched tab 15. Click on shipped tab Here you can check all shipped orders 16. To view shipped orders, follow these steps-
- 18. How can you process single order? Click on delivered tab Here you can check all delivered orders 17. 17 To view delivered orders, follow this step-
- 19. Thanks everyone! For any query please raise a ticket on support