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ISO 13485:2016 Transition Are You Prepared - OMTEC 2017
Copyright © 2014 BSI. All rights reserved.
ISO 13485:2016
Johnathon Bis
VP Medical Devices Solutions Sales
BSI Group America
Copyright © 2014 BSI. All rights reserved. 3Copyright © 2014 BSI. All rights reserved.
1 - ISO 9001:2015
2 - Key additions for ISO 13485:2016
3 - Potential Timings
Copyright © 2014 BSI. All rights reserved. 4
ISO 9001:2015
Copyright © 2014 BSI. All rights reserved. 5
6/19/2017
Copyright © 2014 BSI. All rights reserved. 6
New ISO Management Systems High Level Structure
• New and revised ISO MS Standards now using
ISO Annex SL: A standard for standard writers
• Provides a 10 clause high-level structure and
common text
• Standardises terminology for fundamental
Management System requirements
• Follows the Plan → Do → Check → Act
(PDCA) principle
Copyright © 2014 BSI. All rights reserved. 7
ISO 9001:2015
10 Clause
Structure
Copyright © 2014 BSI. All rights reserved. 8
Today
Copyright © 2014 BSI. All rights reserved. 9
ISO 13485:2016
Published February 26, 2016
Copyright © 2014 BSI. All rights reserved. 10
• Many additions
• Some new requirements
• Some expansion & clarification
• Increased clarity of
interrelationship between
clauses and requirements
ISO 13485:2016 – What you will see?
Copyright © 2014 BSI. All rights reserved. 11
Changes to Clause Numbering
• Due to the inclusion of several new clauses,
several sub-clauses have been re-numbered.
• This presentation covers changes to content,
not every sub-clause re-number.
• In order to work with Medical Device Single
Audit Program (MDSAP) levels of non-
conformance grading, the clauses and
sub-clauses required formatting
* See GHTF Document SG3 N19
Copyright © 2014 BSI. All rights reserved. 12
Regulatory Requirements
ISO 13485:2003 FDIS ISO 13485:2016
“Regulatory requirements”
Appears 9 times* Appears 37 times*
* Within Normative Requirements, i.e. Clauses: 4 - 8
Copyright © 2014 BSI. All rights reserved. 13
Objectives and scope
ISO 13485:2003 ISO 13485:2016
Objectives Facilitate harmonization Facilitate global alignment
Scope & Role Organizations provide Medical
devices and related services
Organizations can be involved in one or more
stages of the life-cycle including the design
and development, production, storage and
distribution, installation, or servicing of a
medical device and the design and
development or provision of associated
activities (e.g. technical support). This
International Standard can also be used by
suppliers or external parties that provide
product including quality management
system-related services to such organizations.
Copyright © 2014 BSI. All rights reserved. 14
Definitions
ISO 13485:2003 ISO 13485:2016
3.7 Definition
(8 19)
Active implantable medical device
Active medical device
Advisory notice
Customer complaint
Implantable medical device
Labelling
Medical Device
Sterile medical device
Advisory notice
Clinical evaluation
Complaint
Distributor
Implantable medical device
Importer
Labelling
Life cycle
Manufacturer
Medical device
Medical device family
Performance evaluation
Post market surveillance
Purchased product
Risk
Risk management
Sterile barrier system
Sterile medical device
Copyright © 2014 BSI. All rights reserved. 15
4 – Quality Management System
4.1 - 2
General
Requirements
+ Document
role(s)
undertaken by
organization
under
regulatory
requirements
+ Risk based
approach to
control QMS
processes
4.1.3 - 5
General
Requirements
Records to
meet
regulatory
requirements,
Change control
For outsourced
processes
control based
on risk and
ability
4.1.6
General
Requirements
+ Requirement
to validate the
computer
software used
for QMS prior
to initial use &
after changes
4.2
Documentation
Requirements
Medical Device
File
+ Detailed list
of items (a-f)
that shall be
included to
meet
regulatory
requirements
Copyright © 2014 BSI. All rights reserved. 16
5 – Management Responsibility
5
General
requirements
Increased
emphasis on
regulatory
requirements
5.5.1
Responsibility
& Authority
Top mgmt
shall
DOCUMENT
the
interrelation
of all
personnel
who....
5.5.2
Management
representative
Focus on
awareness of
quality
management
system and the
removal of
customer
requirements
from bullet c)
5.6
Management
review
Procedures
required,
document
planned
intervals
+ More bullet
points for
inputs, new
bullet for
outputs
Copyright © 2014 BSI. All rights reserved. 17
6 – Resource Management
6.2
Human resources
Shall document the
processes for
establishing
competence,
providing training,
and ensuring
awareness
6.2
Human resources
+ Maintain
competency
+ NOTE
Methodology used
to check
effectiveness to be
proportionate to risk
associated with
work for which
training or other
action is provided.
6.3
Infrastructure
+ Prevent product
mix up, ensure
orderly handling;
Maintenance of
equipment applies to
production, control
of work env, monitor
and measurement.
Copyright © 2014 BSI. All rights reserved. 18
6.4 – Work environment and contamination control
6.4.1
Work environment
Adds documentation
requirements, competence for
temporary work, NOTE refers
to ISO 14644 and ISO 14698
for further information
6.4.2
Contamination control
For sterile medical devices, the
organization shall document
requirements for control of
contamination with micro-
organisms or particulate matter
and maintain the required
cleanliness during assembly or
packaging processes.
Copyright © 2014 BSI. All rights reserved. 19
7.1
Planning of product
realization
+ Documented
processes for risk
management
+ Required planning for
verification, validation,
monitoring,
measurement,
inspection, test
activities, handling,
storage, distribution, &
traceability
7.2.1
Determination
of product
requirements
+ Any user
training needed
to ensure
specified
performance
and safe use of
the medical
device
7.2.2
Review of
product
requirements
+ applicable
regulatory
requirements
are met
+ any user
training
identified in
accordance
with 7.2.1 is
available or
planned to be
available…
7.2.3
Communication
+ The
organization
shall
communicate
with regulatory
authorities in
accordance
with applicable
regulatory
requirements
7 – Product Realization
Copyright © 2014 BSI. All rights reserved. 20
7.3.2
Design &
development
planning
+ List of items
to document:
+ Traceability
of outputs to
inputs
+ Resources
including
competence
7.3.3 - 5
D & D Inputs,
outputs, review
Inputs + Usability,
standards, ability
to verify/validate
Review + specific
record
requirements
7.3.6 & 7
Design &
development
V/V
Requirement to
document: the
V/V plan, the
methods of
V/V, criteria for
acceptance,
rationale for
sample sizes.
Connections
and interfaces
7.3.6 & 7
Design &
development
V/V
V/V of device
interfaces. All
validation
activity must
be conducted
on
representative
product or
documented
equivalent
devices
7 – Product Realization (continued)
Copyright © 2014 BSI. All rights reserved. 21
7.3.8
Design &
development transfer
New sub-clause
Procedures required
7.3.9
Design and
development
changes
Was 7.3.7 – more
detail added. Link to
risk management
and product
realization added.
Detail regarding
determining
significance of
change added.
7.3.10
Design and
development files
New sub-clause
+ Shall maintain a D&D
file for each medical
device type or family.
This file shall include or
reference records
generated to
demonstrate conformity
to the requirements for
D&D and records for
D&D changes
7 – Product Realization (continued)
Copyright © 2014 BSI. All rights reserved. 22
7.4.1
Purchasing
Criteria for evaluation
and selection of
suppliers includes
performance and risk.
Supplier performance
monitoring as part of
re-evaluation process,
additional record
requirements
7.4.2
Purchasing
information
+ Purchasing
information to
include, as
applicable product
specifications.
Suppliers to agree to
prior notification of
changes
7.4.3
Verification of
purchased product
+ Extent of
verification based on
risk/supplier
evaluation and link
to change control
7 – Product Realization (continued)
Copyright © 2014 BSI. All rights reserved. 23
7.5.1
Control of production
& service provision
Production and service
provisions must be
monitored and
controlled as well as
planned and carried
out to ensure product
conforms to
specifications
7.5.2
Cleanliness &
contamination
control
Similar to 2003
requirements, adds
contamination
control
7.5.4
Servicing activities
Servicing activity
records must be
analyzed to
determine if the
issue is a complaint
or must be utilized
as an improvement
input
7.5.3
Installation
activities
Similar to
2003
requirements
7 – Product Realization (continued)
Copyright © 2014 BSI. All rights reserved. 24
7.5.6
Validation of processes for
production and service
provision
+ Validate processes where
output cannot be or IS NOT
verified, + need for procedures,
+ Use appropriate statistical
techniques, rationale for
sample sizes, approval of
changes, and validation of
software after any changes,
risk based
7.5.8
Identification
+ UDI where required
by national or regional
regulations
+ Requirement for
procedures for
separation of returned
products from
conforming product
7.5.7
Validation of
sterilization and sterile
barriers
+ Added sterile
barriers
+ Validation required
prior to
implementation,
changes
+ Document results,
conclusions, actions
7 – Product Realization (continued)
Copyright © 2014 BSI. All rights reserved. 25
7.5.9
Traceability
Similar to 2003
version
7.5.10
Customer
property
Consistent with
7.5.4 of current
document
7.5.11
Preservation of
product
Specific reference
to packaging and
shipping
containers, other
measures
+ Distribution is
specified
7.6 Control of
monitoring and
measuring
equipment
Requirements for
the validation of
the application of
computer
software used for
monitoring and
measurement of
requirements
added to this
clause. Risk
based approach
required.
7 – Product Realization (continued)
Copyright © 2014 BSI. All rights reserved. 26
8 – Measurement, Analysis and Improvement
8.2
Monitoring and measurement
+ Feedback procedures, input
to risk management and
improvement process. Clause
strengthened.
8.2.2 and 8.2.3
Complaint handling & Reporting
to regulatory authorities
New Clauses
Requires procedures for timely
complaint handling,
investigation, regulatory
notification and more
Procedures for reporting to
regulatory authorities regarding
complaints are required
Copyright © 2014 BSI. All rights reserved. 27
8 – Measurement, Analysis and Improvement
8.2.6
Monitoring and
measurement of
product
+ Test equipment
shall be identified as
appropriate
8.3
Control of non
conforming product
+ details in respect of
controls, concessions,
records. Clause
restructured
8.5.2 & 8.5.3
Corrective &
Preventive Action
Verifying that CAPA
does not have an
adverse effect,
actions to be taken
without undue delay
Copyright © 2014 BSI. All rights reserved. 28
Regulatory
Requirements
Risk
Management
Validation,
Verification &
Design
Transfer
Outsourced
Processes &
Supplier
Control
Feedback
Areas of Increased Emphasis ISO
13485
3rd
Edition
Improved
linkage of
clauses
Copyright © 2014 BSI. All rights reserved. 29
Timings
Copyright © 2014 BSI. All rights reserved. 30
Timelines - QMS
2014 2015 2016 2017 2018 2019
ISO 9001:2015
ISO 13485:2016
CMDCAS
MDSAP
ISO 13485: 2003 => 2016
ISO 13485:2016
3-year implementation
New certificate issuances
ISO 13485: 2003 & 2016Will continue to accept Only MDSAP
Accept both ISO 13485 and MDSAP
MDSAP Pilot Program MDSAP Formal Program -->
ISO 13485: 2003
Only2016
ISO 9001: 2008 => 20153-year implementation Only 2015
ISO 9001: 2008New certificate issuances Only ISO 9001:2015
Copyright © 2014 BSI. All rights reserved. 31
Is additional assessment time required?
Early or Late Transition?
• Additional assessment time will be needed
• Early transition by reassessment +
limited additional assessment time
Gradual Transition Over Assessment Cycle
• Transition over;
• 1 Surveillance (+full time)
• 2 Audits
• 1 Recertification Audit
• Limited additional assessment time is required
• Probably 1 – 2+ days additional assessment per site:
Dependent on employee numbers, products, processes,
activities, scope and complexity
Copyright © 2014 BSI. All rights reserved. 32
Global Picture
• ISO 13485 & ISO 9001 Revisions
• Europe - New MDR / IVDR
• MDSAP Pilot - US, Canada, Brazil,
Australia + Japan from 1 February
2016 & Europe watching carefully
• Japanese Requirement (JPMD Act)
Copyright © 2014 BSI. All rights reserved. 33
1. Study the standard (Do you have a copy?)
2. Consider gap analysis of current QMS vs. new requirements
3. Prepare initial transition plan, with timescales
4. Factor any additional resources & costs into budgets
5. Review staff awareness / knowledge and
determine training required
6. Compile project / implementation plan
7. Discuss top–level plan and timescales with
BSI Client Manager
8. Look out for additional help, information and resources
What can you do now?
Copyright © 2014 BSI. All rights reserved. 34
• e-Updates
• Webinars & Recordings
• White Papers
• Frequently Asked Questions
BSI Resources
bsigroup.com/ISO13485
revision
Copyright © 2014 BSI. All rights reserved. 35
Questions
Copyright © 2014 BSI. All rights reserved. 36
Thank you
Name: Johnathon Bis
Title: VP Medical Devices Solutions Sales, BSI Group America
Address:
BSI America, 12950 Worldgate Drive, Suite 800, Herndon VA
20170
Telephone: 571-393-4337
Email: johnathon.bis@bsigroup.com
Links: www.bsigroup.com
ISO 13485:2016 Transition Are You Prepared - OMTEC 2017

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ISO 13485:2016 Transition Are You Prepared - OMTEC 2017

  • 2. Copyright © 2014 BSI. All rights reserved. ISO 13485:2016 Johnathon Bis VP Medical Devices Solutions Sales BSI Group America
  • 3. Copyright © 2014 BSI. All rights reserved. 3Copyright © 2014 BSI. All rights reserved. 1 - ISO 9001:2015 2 - Key additions for ISO 13485:2016 3 - Potential Timings
  • 4. Copyright © 2014 BSI. All rights reserved. 4 ISO 9001:2015
  • 5. Copyright © 2014 BSI. All rights reserved. 5 6/19/2017
  • 6. Copyright © 2014 BSI. All rights reserved. 6 New ISO Management Systems High Level Structure • New and revised ISO MS Standards now using ISO Annex SL: A standard for standard writers • Provides a 10 clause high-level structure and common text • Standardises terminology for fundamental Management System requirements • Follows the Plan → Do → Check → Act (PDCA) principle
  • 7. Copyright © 2014 BSI. All rights reserved. 7 ISO 9001:2015 10 Clause Structure
  • 8. Copyright © 2014 BSI. All rights reserved. 8 Today
  • 9. Copyright © 2014 BSI. All rights reserved. 9 ISO 13485:2016 Published February 26, 2016
  • 10. Copyright © 2014 BSI. All rights reserved. 10 • Many additions • Some new requirements • Some expansion & clarification • Increased clarity of interrelationship between clauses and requirements ISO 13485:2016 – What you will see?
  • 11. Copyright © 2014 BSI. All rights reserved. 11 Changes to Clause Numbering • Due to the inclusion of several new clauses, several sub-clauses have been re-numbered. • This presentation covers changes to content, not every sub-clause re-number. • In order to work with Medical Device Single Audit Program (MDSAP) levels of non- conformance grading, the clauses and sub-clauses required formatting * See GHTF Document SG3 N19
  • 12. Copyright © 2014 BSI. All rights reserved. 12 Regulatory Requirements ISO 13485:2003 FDIS ISO 13485:2016 “Regulatory requirements” Appears 9 times* Appears 37 times* * Within Normative Requirements, i.e. Clauses: 4 - 8
  • 13. Copyright © 2014 BSI. All rights reserved. 13 Objectives and scope ISO 13485:2003 ISO 13485:2016 Objectives Facilitate harmonization Facilitate global alignment Scope & Role Organizations provide Medical devices and related services Organizations can be involved in one or more stages of the life-cycle including the design and development, production, storage and distribution, installation, or servicing of a medical device and the design and development or provision of associated activities (e.g. technical support). This International Standard can also be used by suppliers or external parties that provide product including quality management system-related services to such organizations.
  • 14. Copyright © 2014 BSI. All rights reserved. 14 Definitions ISO 13485:2003 ISO 13485:2016 3.7 Definition (8 19) Active implantable medical device Active medical device Advisory notice Customer complaint Implantable medical device Labelling Medical Device Sterile medical device Advisory notice Clinical evaluation Complaint Distributor Implantable medical device Importer Labelling Life cycle Manufacturer Medical device Medical device family Performance evaluation Post market surveillance Purchased product Risk Risk management Sterile barrier system Sterile medical device
  • 15. Copyright © 2014 BSI. All rights reserved. 15 4 – Quality Management System 4.1 - 2 General Requirements + Document role(s) undertaken by organization under regulatory requirements + Risk based approach to control QMS processes 4.1.3 - 5 General Requirements Records to meet regulatory requirements, Change control For outsourced processes control based on risk and ability 4.1.6 General Requirements + Requirement to validate the computer software used for QMS prior to initial use & after changes 4.2 Documentation Requirements Medical Device File + Detailed list of items (a-f) that shall be included to meet regulatory requirements
  • 16. Copyright © 2014 BSI. All rights reserved. 16 5 – Management Responsibility 5 General requirements Increased emphasis on regulatory requirements 5.5.1 Responsibility & Authority Top mgmt shall DOCUMENT the interrelation of all personnel who.... 5.5.2 Management representative Focus on awareness of quality management system and the removal of customer requirements from bullet c) 5.6 Management review Procedures required, document planned intervals + More bullet points for inputs, new bullet for outputs
  • 17. Copyright © 2014 BSI. All rights reserved. 17 6 – Resource Management 6.2 Human resources Shall document the processes for establishing competence, providing training, and ensuring awareness 6.2 Human resources + Maintain competency + NOTE Methodology used to check effectiveness to be proportionate to risk associated with work for which training or other action is provided. 6.3 Infrastructure + Prevent product mix up, ensure orderly handling; Maintenance of equipment applies to production, control of work env, monitor and measurement.
  • 18. Copyright © 2014 BSI. All rights reserved. 18 6.4 – Work environment and contamination control 6.4.1 Work environment Adds documentation requirements, competence for temporary work, NOTE refers to ISO 14644 and ISO 14698 for further information 6.4.2 Contamination control For sterile medical devices, the organization shall document requirements for control of contamination with micro- organisms or particulate matter and maintain the required cleanliness during assembly or packaging processes.
  • 19. Copyright © 2014 BSI. All rights reserved. 19 7.1 Planning of product realization + Documented processes for risk management + Required planning for verification, validation, monitoring, measurement, inspection, test activities, handling, storage, distribution, & traceability 7.2.1 Determination of product requirements + Any user training needed to ensure specified performance and safe use of the medical device 7.2.2 Review of product requirements + applicable regulatory requirements are met + any user training identified in accordance with 7.2.1 is available or planned to be available… 7.2.3 Communication + The organization shall communicate with regulatory authorities in accordance with applicable regulatory requirements 7 – Product Realization
  • 20. Copyright © 2014 BSI. All rights reserved. 20 7.3.2 Design & development planning + List of items to document: + Traceability of outputs to inputs + Resources including competence 7.3.3 - 5 D & D Inputs, outputs, review Inputs + Usability, standards, ability to verify/validate Review + specific record requirements 7.3.6 & 7 Design & development V/V Requirement to document: the V/V plan, the methods of V/V, criteria for acceptance, rationale for sample sizes. Connections and interfaces 7.3.6 & 7 Design & development V/V V/V of device interfaces. All validation activity must be conducted on representative product or documented equivalent devices 7 – Product Realization (continued)
  • 21. Copyright © 2014 BSI. All rights reserved. 21 7.3.8 Design & development transfer New sub-clause Procedures required 7.3.9 Design and development changes Was 7.3.7 – more detail added. Link to risk management and product realization added. Detail regarding determining significance of change added. 7.3.10 Design and development files New sub-clause + Shall maintain a D&D file for each medical device type or family. This file shall include or reference records generated to demonstrate conformity to the requirements for D&D and records for D&D changes 7 – Product Realization (continued)
  • 22. Copyright © 2014 BSI. All rights reserved. 22 7.4.1 Purchasing Criteria for evaluation and selection of suppliers includes performance and risk. Supplier performance monitoring as part of re-evaluation process, additional record requirements 7.4.2 Purchasing information + Purchasing information to include, as applicable product specifications. Suppliers to agree to prior notification of changes 7.4.3 Verification of purchased product + Extent of verification based on risk/supplier evaluation and link to change control 7 – Product Realization (continued)
  • 23. Copyright © 2014 BSI. All rights reserved. 23 7.5.1 Control of production & service provision Production and service provisions must be monitored and controlled as well as planned and carried out to ensure product conforms to specifications 7.5.2 Cleanliness & contamination control Similar to 2003 requirements, adds contamination control 7.5.4 Servicing activities Servicing activity records must be analyzed to determine if the issue is a complaint or must be utilized as an improvement input 7.5.3 Installation activities Similar to 2003 requirements 7 – Product Realization (continued)
  • 24. Copyright © 2014 BSI. All rights reserved. 24 7.5.6 Validation of processes for production and service provision + Validate processes where output cannot be or IS NOT verified, + need for procedures, + Use appropriate statistical techniques, rationale for sample sizes, approval of changes, and validation of software after any changes, risk based 7.5.8 Identification + UDI where required by national or regional regulations + Requirement for procedures for separation of returned products from conforming product 7.5.7 Validation of sterilization and sterile barriers + Added sterile barriers + Validation required prior to implementation, changes + Document results, conclusions, actions 7 – Product Realization (continued)
  • 25. Copyright © 2014 BSI. All rights reserved. 25 7.5.9 Traceability Similar to 2003 version 7.5.10 Customer property Consistent with 7.5.4 of current document 7.5.11 Preservation of product Specific reference to packaging and shipping containers, other measures + Distribution is specified 7.6 Control of monitoring and measuring equipment Requirements for the validation of the application of computer software used for monitoring and measurement of requirements added to this clause. Risk based approach required. 7 – Product Realization (continued)
  • 26. Copyright © 2014 BSI. All rights reserved. 26 8 – Measurement, Analysis and Improvement 8.2 Monitoring and measurement + Feedback procedures, input to risk management and improvement process. Clause strengthened. 8.2.2 and 8.2.3 Complaint handling & Reporting to regulatory authorities New Clauses Requires procedures for timely complaint handling, investigation, regulatory notification and more Procedures for reporting to regulatory authorities regarding complaints are required
  • 27. Copyright © 2014 BSI. All rights reserved. 27 8 – Measurement, Analysis and Improvement 8.2.6 Monitoring and measurement of product + Test equipment shall be identified as appropriate 8.3 Control of non conforming product + details in respect of controls, concessions, records. Clause restructured 8.5.2 & 8.5.3 Corrective & Preventive Action Verifying that CAPA does not have an adverse effect, actions to be taken without undue delay
  • 28. Copyright © 2014 BSI. All rights reserved. 28 Regulatory Requirements Risk Management Validation, Verification & Design Transfer Outsourced Processes & Supplier Control Feedback Areas of Increased Emphasis ISO 13485 3rd Edition Improved linkage of clauses
  • 29. Copyright © 2014 BSI. All rights reserved. 29 Timings
  • 30. Copyright © 2014 BSI. All rights reserved. 30 Timelines - QMS 2014 2015 2016 2017 2018 2019 ISO 9001:2015 ISO 13485:2016 CMDCAS MDSAP ISO 13485: 2003 => 2016 ISO 13485:2016 3-year implementation New certificate issuances ISO 13485: 2003 & 2016Will continue to accept Only MDSAP Accept both ISO 13485 and MDSAP MDSAP Pilot Program MDSAP Formal Program --> ISO 13485: 2003 Only2016 ISO 9001: 2008 => 20153-year implementation Only 2015 ISO 9001: 2008New certificate issuances Only ISO 9001:2015
  • 31. Copyright © 2014 BSI. All rights reserved. 31 Is additional assessment time required? Early or Late Transition? • Additional assessment time will be needed • Early transition by reassessment + limited additional assessment time Gradual Transition Over Assessment Cycle • Transition over; • 1 Surveillance (+full time) • 2 Audits • 1 Recertification Audit • Limited additional assessment time is required • Probably 1 – 2+ days additional assessment per site: Dependent on employee numbers, products, processes, activities, scope and complexity
  • 32. Copyright © 2014 BSI. All rights reserved. 32 Global Picture • ISO 13485 & ISO 9001 Revisions • Europe - New MDR / IVDR • MDSAP Pilot - US, Canada, Brazil, Australia + Japan from 1 February 2016 & Europe watching carefully • Japanese Requirement (JPMD Act)
  • 33. Copyright © 2014 BSI. All rights reserved. 33 1. Study the standard (Do you have a copy?) 2. Consider gap analysis of current QMS vs. new requirements 3. Prepare initial transition plan, with timescales 4. Factor any additional resources & costs into budgets 5. Review staff awareness / knowledge and determine training required 6. Compile project / implementation plan 7. Discuss top–level plan and timescales with BSI Client Manager 8. Look out for additional help, information and resources What can you do now?
  • 34. Copyright © 2014 BSI. All rights reserved. 34 • e-Updates • Webinars & Recordings • White Papers • Frequently Asked Questions BSI Resources bsigroup.com/ISO13485 revision
  • 35. Copyright © 2014 BSI. All rights reserved. 35 Questions
  • 36. Copyright © 2014 BSI. All rights reserved. 36 Thank you Name: Johnathon Bis Title: VP Medical Devices Solutions Sales, BSI Group America Address: BSI America, 12950 Worldgate Drive, Suite 800, Herndon VA 20170 Telephone: 571-393-4337 Email: johnathon.bis@bsigroup.com Links: www.bsigroup.com