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ENTERPRISE CLOUD AND MANAGED HOSTING




OpSource Cloud Hosting


 OpSource Cloud Hosting                                    Best of the Public Cloud
 OpSource Cloud Hosting is the first Cloud solution to      • Easy online sign-up & purchase with infrastructure
 meet enterprise production application requirements         provisioning in minutes
 for security, control, performance and ease of            • Pay by the hour and only for what you use, with
                                                             no commitment (or purchase a monthly plan for a
 integration. Each OpSource Cloud user automatically
                                                             discount)
 receives a Virtual Private Cloud which allows them to     • Rich online community to share and collaborate
 set their preferred amount of public Internet               with peers
 connectivity.                                             • Web interface plus complete set of APIs

 OpSource Cloud Hosting is built on enterprise-class       Enterprise Security & Compliance
 technology using a compliant multi-tier architecture,     • Virtual Private Clouds with user-determined public
                                                             Internet connectivity
 making our solution a true extension of enterprise IT.
                                                           • Unique customizable security for firewalls
 The extensive controls provide the administrator with     • VPN administration of all servers
 the ability to establish role-based user permissions.     • Unique username/password for each administrator
 Finally, the OpSource Cloud is available for online       • Audit logs of all environmental changes
 purchase by the hour, with an active online               • SAS 70 audited
 community augmenting its 24x7 phone support.              • 100% uptime SLA

                                                           Enterprise Performance
 Cloud Hosting Infrastructure                              •   Multi-tier architecture
 OpSource delivers OpSource Cloud Hosting from one         •   Guaranteed latency in-between systems
 of our top-tier facilities located in Ashburn VA, with    •   Sub-millisecond access times
 additional locations coming soon. Like our other          •   Industry standard technology, including VMware,
                                                               Cisco and EMC
 Managed Hosting facilities, the facility meets or
 exceeds Tier III standards, the highest commercially      Enterprise Controls
 available datacenter rating as measured by the            •   Centralized control and billing
 Uptime Institute (http://uptimeinstitute.org/).           •   Audit log reporting by user and department
                                                           •   Detailed usage reporting by asset
 Network connectivity is provided through the NTT
                                                           •   24x7 phone support with ticketing/status tracking
 Communications Global Tier-1 IP Network, with its
 extensive direct paths, routing options, and private
 peering points which utilizes a single autonomous        Cloud Hosting Networks
 system number (AS 2914) allowing for a ubiquitous        Unlike competing solutions which use a flat network
 route view worldwide.                                    architecture, OpSource Cloud Hosting deploys servers
                                                          on customer-specific Layer 2 network VLAN’s.
 OpSource maintains SAS-70 attestation in conjunction     Customers can deploy as many of these network
 with our auditor SAS 70 Solutions. Our SAS-70            segments as they require, allowing servers to by
 attestation is based on an in-depth series of            isolated from each other from a network perspective.
 documented controls covering the operational             Each network includes firewall and load balancing
 management of the OpSource Cloud Hosting                 capabilities and each network can be independently
 infrastructure.                                          customized based on specific needs.


 © 2010 OpSource, Inc. All rights reserved.                                                           Page 1 of 2
ENTERPRISE CLOUD AND MANAGED HOSTING




Cloud Networks (cont’d)                                                                        Additional features include:
Networks are deployed and managed either through the                                           • Licensing for the underlying Operating System is included with
Administrative UI or through corresponding functions of the                                      the service, allowing automated patch updates through Re
Open API. Additional features include:                                                           Hat Network and Microsoft Windows Update Services
• Customizable ACL-based firewall rules allow you to control                                    • All servers are assigned a static private IP address accessible
  access into each network VLAN                                                                  only through VPN. Servers are mapped to static public IP
• NAT and VIP functions to expose your private IP addresses to                                   addresses only as needed.
  the public Internet                                                                          • Role-based administration allows control over which
• VIP functions support load-balancing and port translation                                      administrators can manage servers
  across multiple virtual servers, with the ability to take servers                            • Ability to clone virtual servers to create “Customer Images”
  in and out of service manually, programmatically, or based on                                  which can be used to deploy copies of a server configuration
  monitoring probes.                                                                           • Ability to import/export server images, allowing you to transfer
• Layer 2 Multicast support for clustering implementations                                       virtual machines from to and from your own infrastructure
• Ability to clone virtual servers to create “Customer Images”
  which can be used to deploy copies of a server configuration                                  Cloud Files
• Ability to import/export server images, allowing you to transfer                             Cloud Files provides an API-based file storage solution designed
                                                                                               to allow secure storage and retrieval of data from anywhere
  virtual machines from to and from your own infrastructure
                                                                                               with Internet connectivity. Files are securely stored in encrypted
                                                                                               format and are accessible via SSL-encrypted API calls. Customers
Cloud Servers                                                                                  can create multiple storage accounts, each with its own adminis-
                                                                                               trative password, allowing the creation of isolated file stores.
OpSource Cloud Hosting deploys virtual server using VMware’s
                                                                                               Each account can be configured to store up to 10 TB of data.
industry-leading virtual infrastructure platform. Our Cloud Servers
support popular Operating Systems including RedHat Linux and                                   Cloud Files includes many unique features including:
Microsoft Windows. Rather than forcing you to choose from a list                               • Access and management of the Cloud Files accounts through
of pre-defined server types, our solution provides you with                                       the Cloud Administrative UI and Open API
granular control over the configuration of your virtual servers,                                • Ability to set storage quotas and control sub-administrator
                                                                                                 access on a per-account basis
including the number of virtual CPU’s and the amount of RAM
                                                                                               • Data stored with 256-bit encryption at rest and 128-bit SSL
and local storage allocated to the virtual server.                                               encryption while in motion
Servers can be deployed and managed either through the                                         • Fully-functional API provides ability to programmatically and
Administrative UI or through corresponding functions of the                                      secure access the Cloud Files accounts from anywhere on the
Open API.                                                                                        Internet
Company                                                                                                                Corporate Headquarters
OpSource provides cloud and managed hosting solutions that enable businesses of all sizes to accelerate
                                                                                                                       5201 Great America Parkway, Suite 120
growth and scale operations while controlling costs and reducing IT infrastructure support risks. More
than four hundred Software-as-a-Service ISVs, cloud platform providers, carriers and enterprises rely on               Santa Clara, CA 95054
OpSource's expertise, experience and agility to operate high-availability, business-critical hosting                   +1-408-567-2000
environments. Our industry-leading Application Operations service goes beyond traditional hosting by
                                                                                                                       sales@OpSource.net
providing application management, change management, performance management and application
optimization. OpSource Cloud is the rst cloud to bring together the exibility, availability and
community of the public cloud with the security, performance and control the enterprise demands.
Founded in 2002, OpSource is SAS 70 Type II, PCI DSS Level 1 and European Safe Harbor certi ed and has
operations in California, Virginia, UK, Ireland, and India.                                                             www.OpSource.net
© 2010 OpSource, Inc. All rights reserved.                                                                                                           Page 2 of 2

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OpSource cloud hosting

  • 1. ENTERPRISE CLOUD AND MANAGED HOSTING OpSource Cloud Hosting OpSource Cloud Hosting Best of the Public Cloud OpSource Cloud Hosting is the first Cloud solution to • Easy online sign-up & purchase with infrastructure meet enterprise production application requirements provisioning in minutes for security, control, performance and ease of • Pay by the hour and only for what you use, with no commitment (or purchase a monthly plan for a integration. Each OpSource Cloud user automatically discount) receives a Virtual Private Cloud which allows them to • Rich online community to share and collaborate set their preferred amount of public Internet with peers connectivity. • Web interface plus complete set of APIs OpSource Cloud Hosting is built on enterprise-class Enterprise Security & Compliance technology using a compliant multi-tier architecture, • Virtual Private Clouds with user-determined public Internet connectivity making our solution a true extension of enterprise IT. • Unique customizable security for firewalls The extensive controls provide the administrator with • VPN administration of all servers the ability to establish role-based user permissions. • Unique username/password for each administrator Finally, the OpSource Cloud is available for online • Audit logs of all environmental changes purchase by the hour, with an active online • SAS 70 audited community augmenting its 24x7 phone support. • 100% uptime SLA Enterprise Performance Cloud Hosting Infrastructure • Multi-tier architecture OpSource delivers OpSource Cloud Hosting from one • Guaranteed latency in-between systems of our top-tier facilities located in Ashburn VA, with • Sub-millisecond access times additional locations coming soon. Like our other • Industry standard technology, including VMware, Cisco and EMC Managed Hosting facilities, the facility meets or exceeds Tier III standards, the highest commercially Enterprise Controls available datacenter rating as measured by the • Centralized control and billing Uptime Institute (http://uptimeinstitute.org/). • Audit log reporting by user and department • Detailed usage reporting by asset Network connectivity is provided through the NTT • 24x7 phone support with ticketing/status tracking Communications Global Tier-1 IP Network, with its extensive direct paths, routing options, and private peering points which utilizes a single autonomous Cloud Hosting Networks system number (AS 2914) allowing for a ubiquitous Unlike competing solutions which use a flat network route view worldwide. architecture, OpSource Cloud Hosting deploys servers on customer-specific Layer 2 network VLAN’s. OpSource maintains SAS-70 attestation in conjunction Customers can deploy as many of these network with our auditor SAS 70 Solutions. Our SAS-70 segments as they require, allowing servers to by attestation is based on an in-depth series of isolated from each other from a network perspective. documented controls covering the operational Each network includes firewall and load balancing management of the OpSource Cloud Hosting capabilities and each network can be independently infrastructure. customized based on specific needs. © 2010 OpSource, Inc. All rights reserved. Page 1 of 2
  • 2. ENTERPRISE CLOUD AND MANAGED HOSTING Cloud Networks (cont’d) Additional features include: Networks are deployed and managed either through the • Licensing for the underlying Operating System is included with Administrative UI or through corresponding functions of the the service, allowing automated patch updates through Re Open API. Additional features include: Hat Network and Microsoft Windows Update Services • Customizable ACL-based firewall rules allow you to control • All servers are assigned a static private IP address accessible access into each network VLAN only through VPN. Servers are mapped to static public IP • NAT and VIP functions to expose your private IP addresses to addresses only as needed. the public Internet • Role-based administration allows control over which • VIP functions support load-balancing and port translation administrators can manage servers across multiple virtual servers, with the ability to take servers • Ability to clone virtual servers to create “Customer Images” in and out of service manually, programmatically, or based on which can be used to deploy copies of a server configuration monitoring probes. • Ability to import/export server images, allowing you to transfer • Layer 2 Multicast support for clustering implementations virtual machines from to and from your own infrastructure • Ability to clone virtual servers to create “Customer Images” which can be used to deploy copies of a server configuration Cloud Files • Ability to import/export server images, allowing you to transfer Cloud Files provides an API-based file storage solution designed to allow secure storage and retrieval of data from anywhere virtual machines from to and from your own infrastructure with Internet connectivity. Files are securely stored in encrypted format and are accessible via SSL-encrypted API calls. Customers Cloud Servers can create multiple storage accounts, each with its own adminis- trative password, allowing the creation of isolated file stores. OpSource Cloud Hosting deploys virtual server using VMware’s Each account can be configured to store up to 10 TB of data. industry-leading virtual infrastructure platform. Our Cloud Servers support popular Operating Systems including RedHat Linux and Cloud Files includes many unique features including: Microsoft Windows. Rather than forcing you to choose from a list • Access and management of the Cloud Files accounts through of pre-defined server types, our solution provides you with the Cloud Administrative UI and Open API granular control over the configuration of your virtual servers, • Ability to set storage quotas and control sub-administrator access on a per-account basis including the number of virtual CPU’s and the amount of RAM • Data stored with 256-bit encryption at rest and 128-bit SSL and local storage allocated to the virtual server. encryption while in motion Servers can be deployed and managed either through the • Fully-functional API provides ability to programmatically and Administrative UI or through corresponding functions of the secure access the Cloud Files accounts from anywhere on the Open API. Internet Company Corporate Headquarters OpSource provides cloud and managed hosting solutions that enable businesses of all sizes to accelerate 5201 Great America Parkway, Suite 120 growth and scale operations while controlling costs and reducing IT infrastructure support risks. More than four hundred Software-as-a-Service ISVs, cloud platform providers, carriers and enterprises rely on Santa Clara, CA 95054 OpSource's expertise, experience and agility to operate high-availability, business-critical hosting +1-408-567-2000 environments. Our industry-leading Application Operations service goes beyond traditional hosting by sales@OpSource.net providing application management, change management, performance management and application optimization. OpSource Cloud is the rst cloud to bring together the exibility, availability and community of the public cloud with the security, performance and control the enterprise demands. Founded in 2002, OpSource is SAS 70 Type II, PCI DSS Level 1 and European Safe Harbor certi ed and has operations in California, Virginia, UK, Ireland, and India. www.OpSource.net © 2010 OpSource, Inc. All rights reserved. Page 2 of 2