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OSSG:
Open Source doesn’t always
represent the best value
Janus Boye - jb@jboye.com



London, January 2010
Who is Janus Boye?


• Founder of J. Boye – known for vendor-neutral blog,
community of practice and conferences
• 225 members, divided into several groups
• Why community of practice:
        • Much to gain from sharing ideas
        • No “one correct route”
        • Frequent changes in priorities
Some of our members
Alfa Laval, Amnesty, Arup, Borealis,
Carlsberg, City of Aarhus, Danfoss,
Danish Agency for Governmental
Management, Elexon, Environment
Agency, European Patent Office, LEGO,
Maersk, Medtronic, Nordea, Odense
University Hospital, Specsavers,
Swarovski, SWIFT, UNHCR, Unilever,
University of Copenhagen, Wienerberger,
WWF
Agenda
Confusion

Open source issues
 1.   Support & Training
 2.   Risks
 3.   Requirements
 4.   Implementation
 5.   Community

Your opportunity
Open source doesn’t always represent best value
Open source doesn’t always represent best value
An Open Source of Confusion
                      True or False?

Open source                     Commercial / Proprietary
• Low cost                      • High cost
• Pay for services              • Pay for software
• Ease of customisation         • Difficult to customise
• Open platforms                • Proprietary platforms
• Community support             • No community support
• Future proofing               • Short-term
• “Try before you buy”          • “Buy before you try”
Clay Shirky
“The bulk of open source projects fail, and most of
the remaining successes are quite modest. But
does that mean the threat from open systems
generally is overrated and the commercial
software industry can breathe easy? Here the
answer is no. Open source is a profound threat,
not because the open source ecosystem is
outsuccessing commercial efforts but because it
is outfailing them. Because the open source
ecosystem, and by extension open social
ecosystems generally, rely on peer production,
the work on those systems can be considerably
more experimental at a considerable less cost,
than any firm can afford”
(from page 245 of the hard cover version)
Nick Carr

“Simply put, it remains difficult, if not
 impossible, to draw any broad
 conclusions about IT's effect on the
 competitiveness and profitability of
 individual businesses”
1) Support & Training


•   Who will you call?

•   Quality of documentation
2) Risks

•   Early mover disadvantages

•   Who is responsible for bug fixing ?

•   Systems don’t last forever – who will help
    you when they die?
    •   e.g. HyperContent, Mambo
3) Requirements
Case:
  •   Recognized that no system is perfect and
      meets all requirements

  •   Selected Plone for initial scoping exercise
      with small integrator
4) Implementation

•   Significant cost factor

•   Would you implement yourself?
5) Community

•   What are your plans for engaging with the
    community?
Case:

   • Selected TYPO3 and decided to work with
   small integrator while building their own
   implementation skills
   • Attended TYPO3 conference and actively
   participates in community
Your opportunity

1. You can save money with open source

2. Engage with the community

3. Look beyond technology when selecting a new
   vendor / system



          Make the right decisions
Sources of vendor-neutral
            inspiration
CMS Watch - www.cmswatch.com

Content Here by Seth Gottlieb
www.contenthere.com

Graham Oakes - www.grahamoakes.co.uk

IntranetFocus by Martin White
www.intranetfocus.com

Jon On Tech – www.jonontech.com

Step Two Designs - www.steptwo.com.au
Continue the conversation…
•   J. Boye Blog: jboye.com/blog

•   Community of Practice: jboye.com/community-of-practice

•   Email: jb@jboye.dk

•   Twitter: @janusboye

•   LinkedIn: http://dk.linkedin.com/in/janusboye

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Open source doesn’t always represent best value

  • 1. OSSG: Open Source doesn’t always represent the best value Janus Boye - jb@jboye.com London, January 2010
  • 2. Who is Janus Boye? • Founder of J. Boye – known for vendor-neutral blog, community of practice and conferences • 225 members, divided into several groups • Why community of practice: • Much to gain from sharing ideas • No “one correct route” • Frequent changes in priorities
  • 3. Some of our members Alfa Laval, Amnesty, Arup, Borealis, Carlsberg, City of Aarhus, Danfoss, Danish Agency for Governmental Management, Elexon, Environment Agency, European Patent Office, LEGO, Maersk, Medtronic, Nordea, Odense University Hospital, Specsavers, Swarovski, SWIFT, UNHCR, Unilever, University of Copenhagen, Wienerberger, WWF
  • 4. Agenda Confusion Open source issues 1. Support & Training 2. Risks 3. Requirements 4. Implementation 5. Community Your opportunity
  • 7. An Open Source of Confusion True or False? Open source Commercial / Proprietary • Low cost • High cost • Pay for services • Pay for software • Ease of customisation • Difficult to customise • Open platforms • Proprietary platforms • Community support • No community support • Future proofing • Short-term • “Try before you buy” • “Buy before you try”
  • 8. Clay Shirky “The bulk of open source projects fail, and most of the remaining successes are quite modest. But does that mean the threat from open systems generally is overrated and the commercial software industry can breathe easy? Here the answer is no. Open source is a profound threat, not because the open source ecosystem is outsuccessing commercial efforts but because it is outfailing them. Because the open source ecosystem, and by extension open social ecosystems generally, rely on peer production, the work on those systems can be considerably more experimental at a considerable less cost, than any firm can afford” (from page 245 of the hard cover version)
  • 9. Nick Carr “Simply put, it remains difficult, if not impossible, to draw any broad conclusions about IT's effect on the competitiveness and profitability of individual businesses”
  • 10. 1) Support & Training • Who will you call? • Quality of documentation
  • 11. 2) Risks • Early mover disadvantages • Who is responsible for bug fixing ? • Systems don’t last forever – who will help you when they die? • e.g. HyperContent, Mambo
  • 13. Case: • Recognized that no system is perfect and meets all requirements • Selected Plone for initial scoping exercise with small integrator
  • 14. 4) Implementation • Significant cost factor • Would you implement yourself?
  • 15. 5) Community • What are your plans for engaging with the community?
  • 16. Case: • Selected TYPO3 and decided to work with small integrator while building their own implementation skills • Attended TYPO3 conference and actively participates in community
  • 17. Your opportunity 1. You can save money with open source 2. Engage with the community 3. Look beyond technology when selecting a new vendor / system Make the right decisions
  • 18. Sources of vendor-neutral inspiration CMS Watch - www.cmswatch.com Content Here by Seth Gottlieb www.contenthere.com Graham Oakes - www.grahamoakes.co.uk IntranetFocus by Martin White www.intranetfocus.com Jon On Tech – www.jonontech.com Step Two Designs - www.steptwo.com.au
  • 19. Continue the conversation… • J. Boye Blog: jboye.com/blog • Community of Practice: jboye.com/community-of-practice • Email: jb@jboye.dk • Twitter: @janusboye • LinkedIn: http://dk.linkedin.com/in/janusboye