Operational and Information Technology convergence in asset intensive organisations
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The document discusses the convergence of operational technology (OT) and information technology (IT) in engineering asset management, highlighting the evolving relationship and the need for integration. It outlines key research questions regarding the motives and methods behind organizations aligning OT and IT, as well as the roles responsible for overseeing this process. The study aims to provide insights into the critical success factors and governance frameworks that facilitate successful convergence in organizations.
Operational and Information Technology convergence in asset intensive organisations
- 1. CONVERGING OPERATIONAL AND INFORMATION TECHNOLOGIES – WHEN AND BY WHOM? Candidate: Anastasia Kuusk Supervisors: Prof. Andy Koronios, Dr. Jing Gao & Kristian Steenstrup
- 2. WHAT IS IT & OT? Source: Gartner, 2008 What we know What we do not know
- 3. BACKGROUND • Engineering Asset Management – Evolved into holistic asset care • Gartner 2006 – OT defined – IT & OT are converging • Gartner 2012 – Three stages to converged maturity – Who responsible or the authority – Engineering or IT?
- 4. CONVERGENCE Information Technology Operational Technology Source: Gartner, 2012
- 5. OT & IT ISSUES Issues Literature IT versus Engineering Steenstrup 2008; Barber, 2012; Schneider, 2006; Kern, 2009 Drivers forcing convergence Steenstrup, 2008-2012; Romero, 2011; Wiese 2004; fyschwick, 1996 Many frameworks, standards, Steenstrup 2012, IBM, Parekh principles 2007, Hillard, 2010, Thomas, 2009) Successful EAM requires Too, 2010; Sklar, 2004; Mays integration Business School, 2011; Humffray, 2003 When converge, integrate, Lack of academic literature align
- 7. CRITICAL SUCCESS FACTORS CSF LITERATURE Management support Evans, 2010; Rockart, 1979; - For information value Nfuka & Rusu, 2011; Trkman, - For convergence 2010 and Huang & Hen, 2006; Yeoh, Gao and Koronios, 2009 Interoperability Torchia, 2011; Office of the -IT platforms National Coordinator for Smart -Standards Grid Interoperability, 2010; Steenstrup, 2012; McDonnell Group, 2012 Holistic/Enterprise wide Parekh, 2007; White, 2007; -Asset care Debois, 2012; Caldwell, 2011; -Information governance Nicolett & Proctor, 2011, Logan, 2012 Cross sharing of skill Steenstrup, 2008; Boone, & -Engineering strengths Ganeshan, 2008; Haider, 2011; -IT strengths Newman, 2011
- 8. RESEARCH GAPS WHEN/WHOM Information Technology Operational Technology
- 9. METHODOLOGY • Delphi rounds – Expert sourcing now – First round before December • Case study – Sourcing EAM participants now • Completion – 2 years to completion
- 10. KEY RESEARCH QUESTIONS Delphi questions round 1 Why are organisations converging, aligning and integrating OT and IT to enhance EAM performance? •What are the business drivers? How are organisations converging, aligning and integrating OT and IT to enhance EAM performance? •What are examples of the most successful OT/IT convergence, alignment and integration? How do organisations start convergence, alignment and integration? •Who makes the decisions the key decisions? Given the definitions of convergence, alignment and integration above – what defines when organisations move from one level to the next •What are the criteria for measuring OT & IT convergence, alignment and standards based integration? •How can information governance criteria identified in Figure 1 above facilitate converging OT and IT? What are the technology, organisation and people critical success factors for converging, aligning and integrating OT and IT? •What does successful convergence, alignment and standards based integration look like? •What situations are IT best suited to be responsible for the integrated environment? •What situations are Engineering best suited to be responsible for the integrated environment? •What situations are IT best suited to be the authority for the integrated environment? •What situations are Engineering best suited to be the authority for the integrated environment?
- 11. RESEARCH IMPORTANCE INFORMATION GOVERNANCE FRAMEWORK TO CONVERGE INFORMATION AND OPERATIONAL TECHNOLOGIES FOR ORGANISATIONS WITH EAM FUNCTIONS • Identify when organisations converge, align and integrate • Identify if Engineering or IT responsible
- 12. Anastasia Govan Kuusk Phone 0428836405 Adelaide anastasia.kuusk@unisa.edu.au
Editor's Notes
- #7: : cost, risk, speed (of development/deployment) and “agility” which is really about big data leverage and integration for decision making