Operational Optimization Through Integration
0 likes346 views
This document discusses operational optimization through integration of various IT systems within an enterprise. It describes how integrating systems through a single platform can improve efficiency by reducing manual effort, errors, rework and frustration compared to disconnected systems. The document outlines WSO2's experience integrating its internal applications and processes, and how this improved allocation of consultants and travel planning. It provides recommendations for how to plan an integration strategy, consider the appropriate technology, and how WSO2 can help organizations achieve operational optimization through integration.
Operational Optimization Through Integration
- 1. Operational Optimization Through INTEGRATION Shevan Goonetilleke Chief Operating Officer, WSO2 20th June 2017
- 2. technology should not impede efficiency…
- 3. Time IT within the Enterprise CRM SCM BI MDM ECM HRIS Expense Billing AppsDocs ERP Technology footprint within an Enterprise
- 4. Not always well planned...
- 5. Issues down the road... Travel
- 6. Operational efficiency takes a hit! Manual effort! Errors! Rework! Complaints! Frustra9on! Could be adding more value! Too many passwords! Blame!
- 8. What are the options? ● Option 1: Invest in a comprehensive suite of tools that will seamlessly carryout interdependent functions ○ $$ - implementation, license, maintenance ○ Customization ● Option 2: Build a bespoke solution that works for your organization ○ $$ - effort, maintenance ○ Time to build ● Option 3: Get existing technology talking to each other - INTEGRATE
- 9. Creating a connected business through integration ● Continue to work with legacy systems ● Enables automation ● Information orchestration ● Optimize business processes ● Data correlation and analysis for better insights ● Create new digital assets for competitive advantage Travel
- 10. operational optimization through integration at WSO2
- 11. Technology landscape at WSO2 Internal Apps
- 12. We eat our own dog food! h@p://barkpost.com/wp-content/uploads/2015/11/maxresdefault11.jpg
- 13. Dealing with too many passwords Internal Apps Internal Apps Apps Internal Facing Public Facing Provisioning . SSO . Federation . De-Provisioning Single WSO2 ID and Password
- 14. Single login to all internal applications
- 15. Consultant Allocation and Travel Planning Google Form Allocation Spreadsheet Consultant clearance & travel request Travel Spreadsheet Notifications ESB Connectors Notifications Travel Alloca0ons Reports
- 17. Gross margin analysis Consulting Allocations TravelSupport Allocations Payroll Profitability 3-4 weeks Travel Alloca0ons ESB Connectors Reports
- 19. Correlated Dashboards Fake numbers – for demo purpose
- 21. Where do you start? ● Identify an “Integration Champion” within the organization ● Identify areas that have glaring operational efficiency issues related to technology and map out the end to end business process ● Prioritize integration and automation efforts, iterate based on priority ● Select technology and implementation approach ● Go for it!
- 22. Integration technology considerations ● Compatibility with current technology stack – will the integration technology work with systems we have now? ● Ease of implementation – can we easily learn the technology and do it ourselves? are there system integrators who are familiar with the technology? ● Support and maintenance – does the vendor provide ongoing support for the technology? SLAs? ● Total cost of ownership (TCO) – what are the cost components contributing to TCO? How does it compare across vendors?
- 23. How can WSO2 help? ● 100% open source platform – low TCO ● Support for wide variety legacy systems, SaaS applications, services and APIs ● Over 150 connectors ● Well documented ● Comprehensive support model ● Consultancy services wso2.com
- 24. Get in touch ● http://wso2.com/contact/ ● Me: shevan@wso2.com @goonetil
- 25. Less Text Slides, or highlighted content like quotes.