SlideShare a Scribd company logo
MICROSOFT OUTLOOK 2010
JUMPSTART
Tammara Edgin
Microsoft Education Account Manager
John Whitaker
Microsoft Education AccountTechnology Strategist
DavidWood
Microsoft Licensing, GP
WHAT IS MICROSOFT
OUTLOOK 2010?
 Premium business and personal e-mail management tools to more than
500 million Microsoft Office users worldwide.With the release of
Outlook 2010, you get a richer set of experiences to meet your
communication needs at work, home, and school.
 From a redesigned look to advanced e-mail organization, search,
communication and social networking features, Outlook 2010 provides
you with a world-class experience to stay productive and in touch with
your personal and business networks.
WHY THE INTERFACE CHANGE?
 Too many command menus
 Too many command buttons
 Too many dialog boxes (I just want to format some text!)
 Too many hidden features
 Get things done quickly without worrying about “how.” Instant Preview
 Interface changes to commands that help you work faster.“Contextual”
 Three simple concepts:
Ribbon Tabs Groups Command
THE HOME TAB
THE CALENDAR TAB
CONTACTS TAB
TASK TAB
NOTES TAB
MANAGINGYOUR MAILBOX
The Four D’s
When reading your messages decide whether to:
1.Delete it.
2.Do it (respond or file for reference).
3.Delegate it (forward).
4.Defer it (using categories and flags) for a second review in your task list.
DELETE IT!
 Delete messages that you don't need to read. If it’s junk, delete it.
 If you never want to receive another message as part of this
conversation, ignore it.
 CET has a 4 GB data quota on mailboxes! Don’t let yours get too big.
 Check the size of your mailbox: From the File tab> Info>Cleanup
Tools>Mailbox Cleanup...
Outlook2010 training presentation
WORKING IN OUTLOOK
Preview
Pane
Social
Connect
Calendar
Tasks
Favorites
Folders
Navigation
E-mail
Ribbon
READ EMAIL
 Single Click on an e-mail message to show the message in the auto
preview pane.
 Double Click a message to open it up in a window
 Notice that when you open a message up in a new window the Ribbon
show’s more specific options to work with the e-mail
CREATE A NEW E-MAIL MESSAGE
 Outlook 2010 enables you to communicate with one or more
recipients with a rich set of features and customizations.
HOW TO FIND SOMEONE
 AutoComplete
 Check Names
 Global Address List (GAL)
WHO’S THAT GAL!
 How can I find people in the CET domain?
 How does Outlook search for people?
 Can I find anyone I want?
 What is the Global Address List (GAL)?
 Depending on what information the corporate office is going to
populate.
REPLY OR FORWARD AN E-MAIL
 How do I forward and e-mail to a coworker?
 On the Home or Message tab, in the Respond group, click Reply,
Reply All, or Forward.
 The name of the tab depends on whether the message is selected in
the message list or opened in its own window.
 To remove a name from the To and Cc lines, click the name and then
press DELETE.To add a recipient, click in the To, Cc or Bcc box and
enter the recipient.
Think Twice! Was the original message
addressed to a few thousand people?
ADD AN ATTACHMENT
 Files can be attached to an e-mail message. Also, other Outlook items,
such as messages, contacts, or tasks can be included with messages that
you send.
OPEN OR SAVE AN ATTACHMENT
 Does a message you just received contain an attachment?
 You have a couple different options:
 1. Single Click on the attachment.You will be asked if you want to
preview the attachment in Outlook.
 2. Double Click on the attachment to open it in a new window. Eg;
Double Click a PDF attachment to open it in in Adobe Reader.
 3. Single Click on the document and use one of the commands on the
Ribbon to Open, Print, Save as or Remove…
CUSTOMIZINGVIEWS
Change the font or
color for messages
sent from specific
people
Conversation
View!
DEMO
 Read Email
 Create Email
 Find Someone
 Reply to Email
 Forward Email
 Add an attachment to an Email
 Save an attachment from an Email
 DifferentViews in your email (Conversation)
CREATE AN E-MAIL SIGNATURE
 You can create personalized signatures for your e-mail messages that
include text, images, your Electronic Business Card.
INSTANT SEARCH
 Instant Search will change your life…
 Type a keyword “amazing” (notice the Ribbon changes to help you!)
 Sure you can search on simple keywords… but….
 Type “from:daren”
 Type “to:sharon”
 Get tricky:
 from:daren hasattachments:yes received:this week
Note: Instant Search is
available for email,
calendar, contacts, tasks
and notes…
ORGANIZING WITH FOLDERS
 What are folders?
 Why would I want to create my own folders?
SEARCH FOLDERS
Search folders are a little
different than rules. Rules are
actions you want to take.
Search folders can automatically
“reference” specific emails.
MANAGEYOUR INBOX WITH RULES
 What are rules?
 What kind of rules can I create?
 Do you want to manage your
email by folders?
 Here’s an example of one
of my rules
WHAT ABOUT JUNK MAIL?
 Depending on corporate policy mail may be filtered several times
before it hits you inbox.
 You can right click on a message select “Junk” and tell Outlook what
you want done with messages from the sender.
 Also check your “Junk E-Mail” folder once in a while.
Sometimes messages are sent to this folder by mistake.
There are ways to add senders to your local safe sender list. Click the
web link below to explore different ways to manage Junk Mail.
SETYOUR “OUT OF OFFICE”
 Going to be away from the classroom for a day, a week or all summer?
 Let’s let people know what’s going on with you.
 Note the “Inside and Outside” my organization options.
 Inside:“Don’t bother me…”
 Outside:“Sorry I missed your message. I’ll be out of the office…
DEMO - EMAIL
 Create an Email signature
 Find your email (Instant Search)
 Organize with Folders
 Create and manage Rules
 Tame junk email
 Out of Office messages
EXTRA CREDIT
 Set conditional formatting on items coming into your inbox
Right Click here
and select “View
Settings”
DIFFERENT WAYS TOVIEWYOUR
CALENDAR
Clicked on
Calendar View
CREATE A CALENDAR EVENT
 Schedule a meeting with other people
 Click Create an Appointment
 Subject, Location,Attendees and Recurrence are common
fields and actions.
EXTRA CREDIT
 Invite a Room to the Meeting!
 Some Customers add other resources such as camera’s, special
equipment and cars.
 Calendar Assistant
SHAREYOUR CALENDAR OUT WITH
OTHERS IN THE DOMAIN
 Do you want to share you calendar with others in the district?
 Will people I share my calendar with see all my information?
 What about calendar delegation?
VIEW OTHERS CALENDARS
 When and how can you share other’s calendars?
 Can I view overlay calendars?
 Can I use the Calendar Assistant to help me schedule meetings?
OVERLAY CALENDARVIEW
DEMO - CALENDAR
 CalendarViews
 Create a Calendar Event
 View Others Calendars
 ShareYour calendar
 Overlay a Calendar
MANAGE CONTACTS
New Contact or
Contact Group
New
“personal”
Group
New
Contact
PRINTING ALLYOUR STUFF
(WITH PERMISSION OF COURSE)
 Print an e-mail message, contact, calendar item, or task
 You can print individual items, such as e-mail messages, contacts, or calendar
items, or larger views, such as calendars, address books, or content lists of
Mail folders.
 The procedure for printing is the same in Mail, Calendar, or any other
folders in Microsoft Outlook — all printing settings and functions are found
in the Backstage view. Click the File tab to open the Backstage view.
 1.Click an item or folder in Outlook that you want to print.
 2.Click the File tab.
 3.Click Print.
OUTLOOK WEB APP
 Access your mail from any internet connection on the globe
 Similar features but does not include “everything” Outlook does
 Explore! Right Click enabled.
DEMO OUTLOOK WEB APP 2010
 https://exchange.cet2000.org/owa/
WHAT ABOUT MY PHONE?
 Server Address:
exchange.cet2000.org
 Username:
username@cet2000.org
 Domain:
cet2000.org
 Password: Is your Outlook password.
 If you have a Blackberry you will need to contact helpdesk to have a ticket
created.
 http://help.outlook.com/en-us/140/cc325688.aspx
ADD AN EXTERNAL ACCOUNT!
 Add your Hotmail account to Outlook
A FEW HANDY SHORTCUTS
A FEW MORE HANDY SHORTCUTS
OTHER INFORMATION AND RESOURCES
 Video:Take a tour of Outlook 2010
http://office.microsoft.com/en-us/outlook-help/video-take-a-tour-of-outlook-2010-VA102057878.aspx
 http://office.microsoft.com/en-us/outlook-help/outlook-help-and-how-to-FX101816808.aspx?CTT=97
 Training courses
 http://office.microsoft.com/en-us/outlook-help/CH010371352.aspx
 Customize the Ribbon to suit the way you work
 http://office.microsoft.com/en-us/onenote-help/video-customize-the-ribbon-HA101850352.aspx?
CTT=5&origin=HA010355697
 Where are the commands I used to use?
 http://office.microsoft.com/en-us/outlook-help/learn-where-menu-and-toolbar-commands-are-in-
office-2010-and-related-products-HA101794130.aspx
 General Training Topics:
 http://office.microsoft.com/en-us/support/training-FX101782702.aspx?CTT=97
THANKYOU!
 If you have any questions feel free to ask!
 If I don’t know the answer, I will find out and get
back to you.

More Related Content

PPTX
Microsoft Outlook Training by Fahad.pptx
PPTX
PDF
Microsoft Office Word Basics Training
PPT
All About Short Keys
PDF
Email explained in 2 minutes
PPTX
installation of Window 10 on desktop computers.
PPTX
Important Shortcut Keys of Computer keyboard
PPT
Creating A Network Cable.ppt
Microsoft Outlook Training by Fahad.pptx
Microsoft Office Word Basics Training
All About Short Keys
Email explained in 2 minutes
installation of Window 10 on desktop computers.
Important Shortcut Keys of Computer keyboard
Creating A Network Cable.ppt

What's hot (20)

PPT
PDF
Another one on Email...
PDF
Writing An Email
PPT
E-Mail Basics
PPTX
Mail merge
PPTX
Access 2016 module 1 ppt presentation
PPT
6437971 email-writing-ettiquettes-
PPT
networks ICT
PPTX
SERVICES ON THE INTERNET
PPT
Email etiquette
DOCX
MS OneNote 2013
DOCX
Excel Exercise
PPT
DOCX
Excel exam practical
PPTX
COMPUTER NETWORK
PPTX
Peer to Peer vs Client/Server Network By Ahnaf
PPTX
Ms word
PPT
Another one on Email...
Writing An Email
E-Mail Basics
Mail merge
Access 2016 module 1 ppt presentation
6437971 email-writing-ettiquettes-
networks ICT
SERVICES ON THE INTERNET
Email etiquette
MS OneNote 2013
Excel Exercise
Excel exam practical
COMPUTER NETWORK
Peer to Peer vs Client/Server Network By Ahnaf
Ms word
Ad

Viewers also liked (7)

PPTX
Do You Use Outlook At Work?
PDF
Outlook 2010 - How to Guide
PPTX
Exploring Outlook 2010
PPTX
Use outlook 2010 / 2013 best practices to achieve your personal goals
PPTX
Microsoft outlook 2010
PPT
Outlook Presentation
PPTX
Getting started with Outlook
Do You Use Outlook At Work?
Outlook 2010 - How to Guide
Exploring Outlook 2010
Use outlook 2010 / 2013 best practices to achieve your personal goals
Microsoft outlook 2010
Outlook Presentation
Getting started with Outlook
Ad

Similar to Outlook2010 training presentation (20)

PDF
Microsoft Outlook 2013 Quickstart
PDF
(Ebook) How to Learn Microsoft Office Outlook Quickly! by Andrei Besedin
PPT
MS Outlook Training 2007
PPS
Training Follow Up Document
PPT
Outlook Module 3 Sept 28, 2007
PPTX
Technology Training - Session 15
PPTX
IBM Verse Training
PDF
MS Outlook MCQ Important Questions and Answers
PDF
Outlook 2010
PDF
13 Tips to Master Microsoft Outlook 2013
PPT
Microsoft Outlook 2007
PPTX
Navigating through Citrix
PPTX
Basic of MS Outlook
PPTX
Navigating through citrix
PPTX
Microsoft Outlook
PDF
Outlook Organization
PPTX
FSCAA OWA for Office 365
PPT
E-mail used in most important part in daily life
PPT
Signatures
PPT
Outlook 2007 Get Out Of Your Inbox
Microsoft Outlook 2013 Quickstart
(Ebook) How to Learn Microsoft Office Outlook Quickly! by Andrei Besedin
MS Outlook Training 2007
Training Follow Up Document
Outlook Module 3 Sept 28, 2007
Technology Training - Session 15
IBM Verse Training
MS Outlook MCQ Important Questions and Answers
Outlook 2010
13 Tips to Master Microsoft Outlook 2013
Microsoft Outlook 2007
Navigating through Citrix
Basic of MS Outlook
Navigating through citrix
Microsoft Outlook
Outlook Organization
FSCAA OWA for Office 365
E-mail used in most important part in daily life
Signatures
Outlook 2007 Get Out Of Your Inbox

Recently uploaded (20)

PDF
The Rise and Fall of 3GPP – Time for a Sabbatical?
PPTX
Digital-Transformation-Roadmap-for-Companies.pptx
PDF
7 ChatGPT Prompts to Help You Define Your Ideal Customer Profile.pdf
PDF
Blue Purple Modern Animated Computer Science Presentation.pdf.pdf
PPTX
Cloud computing and distributed systems.
PDF
NewMind AI Monthly Chronicles - July 2025
DOCX
The AUB Centre for AI in Media Proposal.docx
PPTX
KOM of Painting work and Equipment Insulation REV00 update 25-dec.pptx
PDF
Empathic Computing: Creating Shared Understanding
PDF
Build a system with the filesystem maintained by OSTree @ COSCUP 2025
PDF
cuic standard and advanced reporting.pdf
PDF
KodekX | Application Modernization Development
PDF
TokAI - TikTok AI Agent : The First AI Application That Analyzes 10,000+ Vira...
PDF
Encapsulation_ Review paper, used for researhc scholars
PDF
Bridging biosciences and deep learning for revolutionary discoveries: a compr...
PDF
Peak of Data & AI Encore- AI for Metadata and Smarter Workflows
PDF
Diabetes mellitus diagnosis method based random forest with bat algorithm
PPTX
20250228 LYD VKU AI Blended-Learning.pptx
PDF
Chapter 3 Spatial Domain Image Processing.pdf
PPTX
MYSQL Presentation for SQL database connectivity
The Rise and Fall of 3GPP – Time for a Sabbatical?
Digital-Transformation-Roadmap-for-Companies.pptx
7 ChatGPT Prompts to Help You Define Your Ideal Customer Profile.pdf
Blue Purple Modern Animated Computer Science Presentation.pdf.pdf
Cloud computing and distributed systems.
NewMind AI Monthly Chronicles - July 2025
The AUB Centre for AI in Media Proposal.docx
KOM of Painting work and Equipment Insulation REV00 update 25-dec.pptx
Empathic Computing: Creating Shared Understanding
Build a system with the filesystem maintained by OSTree @ COSCUP 2025
cuic standard and advanced reporting.pdf
KodekX | Application Modernization Development
TokAI - TikTok AI Agent : The First AI Application That Analyzes 10,000+ Vira...
Encapsulation_ Review paper, used for researhc scholars
Bridging biosciences and deep learning for revolutionary discoveries: a compr...
Peak of Data & AI Encore- AI for Metadata and Smarter Workflows
Diabetes mellitus diagnosis method based random forest with bat algorithm
20250228 LYD VKU AI Blended-Learning.pptx
Chapter 3 Spatial Domain Image Processing.pdf
MYSQL Presentation for SQL database connectivity

Outlook2010 training presentation

  • 1. MICROSOFT OUTLOOK 2010 JUMPSTART Tammara Edgin Microsoft Education Account Manager John Whitaker Microsoft Education AccountTechnology Strategist DavidWood Microsoft Licensing, GP
  • 2. WHAT IS MICROSOFT OUTLOOK 2010?  Premium business and personal e-mail management tools to more than 500 million Microsoft Office users worldwide.With the release of Outlook 2010, you get a richer set of experiences to meet your communication needs at work, home, and school.  From a redesigned look to advanced e-mail organization, search, communication and social networking features, Outlook 2010 provides you with a world-class experience to stay productive and in touch with your personal and business networks.
  • 3. WHY THE INTERFACE CHANGE?  Too many command menus  Too many command buttons  Too many dialog boxes (I just want to format some text!)  Too many hidden features  Get things done quickly without worrying about “how.” Instant Preview  Interface changes to commands that help you work faster.“Contextual”  Three simple concepts: Ribbon Tabs Groups Command
  • 9. MANAGINGYOUR MAILBOX The Four D’s When reading your messages decide whether to: 1.Delete it. 2.Do it (respond or file for reference). 3.Delegate it (forward). 4.Defer it (using categories and flags) for a second review in your task list.
  • 10. DELETE IT!  Delete messages that you don't need to read. If it’s junk, delete it.  If you never want to receive another message as part of this conversation, ignore it.  CET has a 4 GB data quota on mailboxes! Don’t let yours get too big.  Check the size of your mailbox: From the File tab> Info>Cleanup Tools>Mailbox Cleanup...
  • 13. READ EMAIL  Single Click on an e-mail message to show the message in the auto preview pane.  Double Click a message to open it up in a window  Notice that when you open a message up in a new window the Ribbon show’s more specific options to work with the e-mail
  • 14. CREATE A NEW E-MAIL MESSAGE  Outlook 2010 enables you to communicate with one or more recipients with a rich set of features and customizations.
  • 15. HOW TO FIND SOMEONE  AutoComplete  Check Names  Global Address List (GAL)
  • 16. WHO’S THAT GAL!  How can I find people in the CET domain?  How does Outlook search for people?  Can I find anyone I want?  What is the Global Address List (GAL)?  Depending on what information the corporate office is going to populate.
  • 17. REPLY OR FORWARD AN E-MAIL  How do I forward and e-mail to a coworker?  On the Home or Message tab, in the Respond group, click Reply, Reply All, or Forward.  The name of the tab depends on whether the message is selected in the message list or opened in its own window.  To remove a name from the To and Cc lines, click the name and then press DELETE.To add a recipient, click in the To, Cc or Bcc box and enter the recipient. Think Twice! Was the original message addressed to a few thousand people?
  • 18. ADD AN ATTACHMENT  Files can be attached to an e-mail message. Also, other Outlook items, such as messages, contacts, or tasks can be included with messages that you send.
  • 19. OPEN OR SAVE AN ATTACHMENT  Does a message you just received contain an attachment?  You have a couple different options:  1. Single Click on the attachment.You will be asked if you want to preview the attachment in Outlook.  2. Double Click on the attachment to open it in a new window. Eg; Double Click a PDF attachment to open it in in Adobe Reader.  3. Single Click on the document and use one of the commands on the Ribbon to Open, Print, Save as or Remove…
  • 20. CUSTOMIZINGVIEWS Change the font or color for messages sent from specific people Conversation View!
  • 21. DEMO  Read Email  Create Email  Find Someone  Reply to Email  Forward Email  Add an attachment to an Email  Save an attachment from an Email  DifferentViews in your email (Conversation)
  • 22. CREATE AN E-MAIL SIGNATURE  You can create personalized signatures for your e-mail messages that include text, images, your Electronic Business Card.
  • 23. INSTANT SEARCH  Instant Search will change your life…  Type a keyword “amazing” (notice the Ribbon changes to help you!)  Sure you can search on simple keywords… but….  Type “from:daren”  Type “to:sharon”  Get tricky:  from:daren hasattachments:yes received:this week Note: Instant Search is available for email, calendar, contacts, tasks and notes…
  • 24. ORGANIZING WITH FOLDERS  What are folders?  Why would I want to create my own folders?
  • 25. SEARCH FOLDERS Search folders are a little different than rules. Rules are actions you want to take. Search folders can automatically “reference” specific emails.
  • 26. MANAGEYOUR INBOX WITH RULES  What are rules?  What kind of rules can I create?  Do you want to manage your email by folders?  Here’s an example of one of my rules
  • 27. WHAT ABOUT JUNK MAIL?  Depending on corporate policy mail may be filtered several times before it hits you inbox.  You can right click on a message select “Junk” and tell Outlook what you want done with messages from the sender.  Also check your “Junk E-Mail” folder once in a while. Sometimes messages are sent to this folder by mistake. There are ways to add senders to your local safe sender list. Click the web link below to explore different ways to manage Junk Mail.
  • 28. SETYOUR “OUT OF OFFICE”  Going to be away from the classroom for a day, a week or all summer?  Let’s let people know what’s going on with you.  Note the “Inside and Outside” my organization options.  Inside:“Don’t bother me…”  Outside:“Sorry I missed your message. I’ll be out of the office…
  • 29. DEMO - EMAIL  Create an Email signature  Find your email (Instant Search)  Organize with Folders  Create and manage Rules  Tame junk email  Out of Office messages
  • 30. EXTRA CREDIT  Set conditional formatting on items coming into your inbox Right Click here and select “View Settings”
  • 32. CREATE A CALENDAR EVENT  Schedule a meeting with other people  Click Create an Appointment  Subject, Location,Attendees and Recurrence are common fields and actions.
  • 33. EXTRA CREDIT  Invite a Room to the Meeting!  Some Customers add other resources such as camera’s, special equipment and cars.  Calendar Assistant
  • 34. SHAREYOUR CALENDAR OUT WITH OTHERS IN THE DOMAIN  Do you want to share you calendar with others in the district?  Will people I share my calendar with see all my information?  What about calendar delegation?
  • 35. VIEW OTHERS CALENDARS  When and how can you share other’s calendars?  Can I view overlay calendars?  Can I use the Calendar Assistant to help me schedule meetings?
  • 37. DEMO - CALENDAR  CalendarViews  Create a Calendar Event  View Others Calendars  ShareYour calendar  Overlay a Calendar
  • 38. MANAGE CONTACTS New Contact or Contact Group New “personal” Group New Contact
  • 39. PRINTING ALLYOUR STUFF (WITH PERMISSION OF COURSE)  Print an e-mail message, contact, calendar item, or task  You can print individual items, such as e-mail messages, contacts, or calendar items, or larger views, such as calendars, address books, or content lists of Mail folders.  The procedure for printing is the same in Mail, Calendar, or any other folders in Microsoft Outlook — all printing settings and functions are found in the Backstage view. Click the File tab to open the Backstage view.  1.Click an item or folder in Outlook that you want to print.  2.Click the File tab.  3.Click Print.
  • 40. OUTLOOK WEB APP  Access your mail from any internet connection on the globe  Similar features but does not include “everything” Outlook does  Explore! Right Click enabled.
  • 41. DEMO OUTLOOK WEB APP 2010  https://exchange.cet2000.org/owa/
  • 42. WHAT ABOUT MY PHONE?  Server Address: exchange.cet2000.org  Username: username@cet2000.org  Domain: cet2000.org  Password: Is your Outlook password.  If you have a Blackberry you will need to contact helpdesk to have a ticket created.  http://help.outlook.com/en-us/140/cc325688.aspx
  • 43. ADD AN EXTERNAL ACCOUNT!  Add your Hotmail account to Outlook
  • 44. A FEW HANDY SHORTCUTS
  • 45. A FEW MORE HANDY SHORTCUTS
  • 46. OTHER INFORMATION AND RESOURCES  Video:Take a tour of Outlook 2010 http://office.microsoft.com/en-us/outlook-help/video-take-a-tour-of-outlook-2010-VA102057878.aspx  http://office.microsoft.com/en-us/outlook-help/outlook-help-and-how-to-FX101816808.aspx?CTT=97  Training courses  http://office.microsoft.com/en-us/outlook-help/CH010371352.aspx  Customize the Ribbon to suit the way you work  http://office.microsoft.com/en-us/onenote-help/video-customize-the-ribbon-HA101850352.aspx? CTT=5&origin=HA010355697  Where are the commands I used to use?  http://office.microsoft.com/en-us/outlook-help/learn-where-menu-and-toolbar-commands-are-in- office-2010-and-related-products-HA101794130.aspx  General Training Topics:  http://office.microsoft.com/en-us/support/training-FX101782702.aspx?CTT=97
  • 47. THANKYOU!  If you have any questions feel free to ask!  If I don’t know the answer, I will find out and get back to you.