This document provides an overview of business intelligence. It defines business intelligence as decision support tools that enable interactive access, analysis, and manipulation of corporate information in real-time. The goals of BI are to support internal users and deliver critical business information to customers and suppliers. BI tools allow users to drill down and slice and dice transactional and operational data from sources like a data warehouse. The document then describes common BI components like ETL, data marts, star schemas, OLAP, and pivot tables.