4. Process of communication
Communication is the systematic
process through which individuals
share information, ideas, and
emotions. It involves a sender
encoding a message to be
transmitted through a chosen channel
to a receiver, who then decodes the
message. This process is continuous
and can vary in effectiveness
depending on several factors.
5. Verbal and non-verbal means
Verbal communication encompasses spoken or
written words, while non-verbal communication
includes gestures, facial expressions, tone, and body
language. Both forms are critical for conveying
messages effectively, as they often work together to
enhance understanding and reduce
miscommunication.
6. Exchange of information
Communication involves the exchange of
information, ideas, feelings, and interpretations
among individuals or groups. This exchange is
essential for building relationships, facilitating
collaboration, and fostering understanding
within personal and professional environments.
8. a. Sender (Source)
•The person or entity who initiates
the message.
•Also called the encoder.
•Responsible for creating and
formulating the message to be
communicated.
9. b. Message
• The content or information being
communicated.
• Can be in the form of words, images,
gestures, sounds, or symbols.
10. c. Encoding
• The process by which the
sender converts ideas
into symbols or language
that the receiver can
understand.
• Example: choosing words,
tone, or gestures.
11. d. Channel
• The medium or pathway
through which the message
is transmitted.
• Can be verbal (face-to-face,
phone call) or non-verbal
(email, gestures, text
message).
12. e. Receiver
• The person or group who
receives and interprets
the message.
• Also called the decoder.
• Their understanding
determines the
effectiveness of the
communication.
13. f. Decoding
• The process of
interpreting or making
sense of the message.
• Depends on the receiver’s
background, experiences,
and understanding.
14. g. Feedback
• The response given by the
receiver to the sender.
• Helps the sender know
whether the message was
received and understood
correctly.
• Can be verbal or non-
verbal.
15. h. Noise (Interference)
• Any factor that distorts or
disrupts the message.
• Can be physical (loud
sounds), psychological
(stress, emotions),
semantic (language
differences), or technical
(bad signal).
16. i. Context
• The situation or
environment in which
communication takes place.
• Includes the physical
setting, cultural
background, relationship
between communicators,
and social norms.
17. • In pairs/small groups, act out a communication scenario with a breakdown
(due to noise, misunderstanding, or unclear feedback).
Class guesses what went wrong.
21. CREDITS: This presentation template was created by Slidesgo, and includes
icons, infographics & images by Freepik
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