Paetec Data Center Colocation Presentation
- 1. Data Center Colocation Services Protect & Manage Your Organization's Data & Web Presence
- 2. PAETEC’s Data Center Colocation provides a secure, protected, and environmentally controlled facility to place critical database and server operating applications. What is Data Center Colocation?
- 3. Average data center in the U.S. is 12 years old: Data centers were designed for lighter loads related to power and HVAC Increasing server density requires expansion of existing data centers Data center expansion needs can be addressed in many ways: Virtualization Server consolidation Expansion / upgrade of existing facility Power / Cooling / Energy Efficiency Budget / Funding / Cost Control Security Space Staffing / Qualified Staff Uptime / Reliability / Availability Capacity Keep Up with Technology Disaster Recovery / Backup Green Initiatives Other Nothing / No Issues 20% 19% 10% 8% 7% 4% 3% 3% 3% 2% 15% 8% 0% 10% 20% Percent of Sample 2010 State of the Data Center Survey – Global: January 2010 What are Data Center Customer Challenges?
- 4. What is the Cost of Operation? CAPEX Facility and infrastructure build-out Separate room for center Raised floor / cable ladders Diverse entrance for power / network OPEX Leased real estate Maintain controlled environment HVAC, UPS, fire suppression systems, generator Utilities / power Unforeseen items Failure of HVAC compressor, PDU step down transformer, UPS control module Should be budgeted after 1 st year upon warranty expiration * Dependant on size of facility and systems Example assumes 1,500 to 3,500 sq. ft., usable space Does not include security, staffing, or lease costs
- 5. Who are Your Colocation Providers? Data Center Ecosystem Providers: Who is Responsible for What Application Support IT Equipment & Configuration Equipment Cages, Cabinets Network Interconnect Utility Distribution Equipment Physical Security Access to Network Access to Utilities Physical Building Real Estate Developer Colocation / Interconnect Service Provider Enterprise Source: Stratecast
- 6. What Influences Customers Decisions? Not a Factor at All Only Slightly a Factor A Factor Somewhat a Factor Major Factor Q: What factors influenced your decision to consider using an IT outsourcing vendor to completely outsource one or more data center functions? (Only asked of those who are at least exploring this tactic) 100% 80% 60% 40% 20% 0% Access to Expertise Need for 24 x 7 Coverage Improve Service Levels Ease Staffing Challenges Lower Overall Cost Regulatory Requirements Predictability in Expenses Want to Focus on Core Business Mitigate Security Risks Other (please explain) 2010 State of the Data Center Survey – Global: January 2010
- 7. Scalability: Managing growth and capacity fluctuations Supporting limited internal IT resources Providing access to knowledgeable technicians Business Continuity & Risk Mitigation: Ensuring uninterrupted sales and service Establishing redundancy Mitigating security risks Improving service levels Centralization & Integrated Solutions: Enhancing operational efficiencies Enabling accurate expense predictions What are Service Provider Data Center Benefits?
- 8. SAS 70 Type I: Service auditor's opinion on… The fairness of the presentation of the service organization's description of controls that had been placed in operation The suitability of the design of the controls to achieve the specified control objectives SAS 70 Type II: Service auditor's opinion on… Whether the specific controls are operating effectively during the review period Important Tip: Not all controls are the best practices It is important to review the audit document Understanding the report is critical What Does SAS 70 Mean When Selecting a Data Center?
- 9. What are the Features of Data Center Colocation? Network Connectivity OC-level redundant access Fast Ethernet or Gig-E bandwidth MPLS VPN connectivity Power SLA of 100% availability Blipless power Automatic power transfer switch HVAC Precise control of temperature / humidity Consistent relative humidity Physical Security & Access Card-reader access system Biometrics identity access Closed circuit cameras / video recording Grid of sensors and alarm
- 10. Data Center Services Overview Colocation Services provide a secure, protected, and controlled environment to house customer equipment with robust and affordable access to network services. Data Center Colocation: SAS 70 Type II Certified Data Centers Bethlehem, PA Conshohocken, PA Andover, MA SAS 70 Type I Certified Data Centers Houston, TX Milwaukee, WI Central Office Colocation: Various geographic locations Colocation interconnect facilities
- 11. Flexible Space & Power Configurations Data Backup & Recovery: Electronic data backup services (magnetic disk) Central control panel to back up multiple servers with differing operating systems Backup copies of critical server data Data compression, de-duplication, and delta processing Dedicated Hosted Services: High-bandwidth, secure connectivity Industry-leading hardware, including HP and Dell servers An array of storage and processing options Virtual server customization Professional and managed services Shared Web Hosting: Custom domain name User-friendly interface for managing your Web site / e-mail applications Raid disk space E-mail with optional spam / virus filtering Log access and Web statistics reports Free shopping cart
- 12. Data Center Customer Case Study Customer Profile: Vertical industry publishing company requiring high availability and security for content storage and business systems Customer Challenges: Business systems must be accessible for workforce from multiple locations along the Eastern seaboard Web site must be available for global client base and Internet community seeking published content Data storage needs continuously increasing Seasonal weather events result in power failures Generators and UPS maintenance are costly and time consuming Main location has little room for expansion of data facility Limitations in CAPEX for expansion of current server needs
- 13. PAETEC Solution: Customer equipment installed in two locking cabinets in PAETEC Data Center Dedicated Server solution to address server growth needs Backup to disk solution automating backups with flexible storage capacity 24 x 7 x 365 continuous application monitoring Colocation site added to the MPLS VPN Professional services package added for routine maintenance, hands-on hardware requirements, and upgrades Business Benefits: Highly available solution for critical servers Smart Hands in data center for hardware maintenance and monitoring Headquarters location bandwidth requirements reduced Reduction in CAPEX in meeting expanding IT needs Increased efficiency and peace of mind for IT managers Data Center Customer Case Study (cont.)
- 14. Thank You! For more information, visit www.paetec.com .
Editor's Notes
- #15: An attempted intrusion from outside of the network. Most of the time, this starts with some poking and prodding around publicly facing network elements by the perpetrator.