Pif conference slides
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The document discusses the importance of agile methodologies in digital health communications, emphasizing a customer feedback-centric approach and co-producing solutions with patients. It outlines the iterative design and testing processes involved in developing user-centered health products, highlighting key phases such as user research, prototyping, and usability testing. The goal is to ensure that created solutions align with user needs and improve patient outcomes.
Pif conference slides
- 3. Rachael Shah Agile delivery champion @rachaelashah @ReasonDigital
- 6. What is Agile? Case study
- 8. Agile is not a thing to be done. Agile is an umbrella term, a mindset and at its core, a really simple set of statements that form a manifesto.
- 11. Continuous improvement mindset 1. Embrace customer feedback - Not about "consulting" patients it's about coproducing solutions together 2.Most suitable in situations where patient/ customer feedback is vital to the success of the initiative.
- 12. Transparency Admitting we don’t know what we don’t know
- 15. User research Design Design, Build, Test Cycles Content DISCOVERY MVP V1 Prototyping Consultation & Vision V2 on Support Continuous Delivery Launch Design, Build, Test Cycles
- 16. Case study
- 17. Intention
- 18. Background on why needed sprint
- 19. Test viability User centred value Output to support funding bid
- 20. Discovery sprint
- 21. 1 week on-site Assumptions User personas Sketching Prototype Testing
- 24. Test out assumptions Identifies where research is needed Progress tracker
- 26. User personas
- 27. To ensure the product meets the needs of its potential users, it’s important to know all we can about them
- 28. Demographics Behaviours Needs / goals Pain points
- 31. Sketching
- 32. Sheet folded into 8 squares Demonstrate ideas Features Screens Dot vote - most popular
- 33. User driven Access champions - Discover IT Drupal access scan Accessibility audit Implementing WCAG 2.1 AA / AAA
- 34. Prototype
- 35. Point 1 Point 2 Point 3 Point 4 Point 5
- 39. Test key journeys Screen recordings Think out aloud Improvements identified
- 40. Patients are part of the solution
- 41. Patient centred approach Add value
- 42. Thank you!