FCB Partners Webinar: Plan for Implementation - Manage Up
- 1. Plan for Implementa.on: Manage Up Kay Coleman, Partner Webinar March 23, 2016 For more informa6on, go to fcbpartners.com or call Lindsay Field 617.245.0265
- 2. 1 ©2016 FCB Partners. All rights reserved. First, a Defini-on… “Implementa2on is the process of pu9ng a decision or plan into effect; execu2on.” “Implementa2on is the realiza2on of an applica2on, or execu2on of a plan, idea, model, design, specifica2on, standard, algorithm, or policy.” Implementa-on = Execu-on?
- 3. 2 ©2016 FCB Partners. All rights reserved. Not Quite…Some Useful Dis-nc-ons Implementa-on = Managing the Transi-on Implementa-on Execu-on Time Horizon Time-‐limited Indefinite Synonyms Installing or transi6oning Following a game plan Scope Business System Process-‐specific Whose Focus Implementa6on/ Project Team Process Performers Execu-on = Delivering the Results
- 4. 3 ©2016 FCB Partners. All rights reserved. Implementation Requires Business System Change CHANGE Skills & Competencies Business Processes I/T Measures & Rewards Mindsets & Behavior Business System Strategy Environment “As-Is” “To-Be” Business System Strategy Environment Skills & Competencies Business Processes I/T Measures & Rewards Mindsets & Behavior
- 5. 4 ©2016 FCB Partners. All rights reserved. The Future Vision Implemented through a Series of Releases Transitioning from Here to There Skililsl & Competencies Business Processes I/T Measures & Rewards Mindsets & Behavior Business System Strategy Environment Current State Skills & Competencies Business Processes I/T Measures & Rewards Mindsets & Behavior Business System Strategy Environment Future Vision RELEASE 1 RELEASE 2 RELEASE 3 Skills & Competencies Business Processes Information Systems & Technology Measures & Rewards Mindsets & Behavior
- 6. 5 ©2016 FCB Partners. All rights reserved. Tracks Sequence of Activities and Dependencies for Release:_____________________ GoLive Managing the Transi-on: Key Milestones and Dependencies
- 7. 6 ©2016 FCB Partners. All rights reserved. • Resources: assess and meet minimal requirements • Skills: shore up key vulnerabili6es • Compe6ng priori6es: clarify who’s on first • Dependencies: iden6fy and monitor milestones • Risks: classify and manage accordingly (e.g., high risks = con6ngency plans) • Schedule: balance need for speed vs. need for success Plan for Implementa-on: “Manage Up” Concerns that You and Your Manager Share
- 8. 7 ©2016 FCB Partners. All rights reserved. How to “Manage Up” « Understand your Manager’s priori6es and preferences « Frame your needs (resources, informa6on, support, approval) in joint interests and link to organiza6onal goals « Be a partner, not a subordinate « An6cipate problems and iden6fy solu6ons « Avoid surprises, but always tell the truth « Take ini6a6ve and deliver on commitments Or How to Be a Great Direct Report
- 9. 8 ©2016 FCB Partners. All rights reserved. Some Comic Relief…
- 10. 9 ©2016 FCB Partners. All rights reserved. FCB 2016 Public Courses Event Dates and Loca-on Change Leaders and Catalysts Advanced Cer2fica2on Course Arlington, VA, April 4-‐5 **Implementa-on and Execu-on Advanced Cer2fica2on Course Arlington, VA, April 6-‐7 Process Redesign Hammer Cer2fica2on Course Arlington, VA, April 5-‐8 Power of Process Hammer Cer2fica2on Course New Orleans, LA, October 24-‐25 Leading Transforma-on Hammer Cer2fica2on Course New Orleans, LA, October 26-‐28 ** See next page for course overview and detail
- 11. 10 ©2016 FCB Partners. All rights reserved. Implementa.on and Execu.on A course on project implementa.on planning, execu.on, and see-‐through to results As projects move toward implementa6on, they need a plan: How they will test concepts, scope releases, run pilots, roll out, and integrate changes What we cover: How to deliver expected results of major change ini.a.ves • Intended outcomes – required changes, expected consequences, desired results • Implementa6on roadmap – releases, labs, pilots, early wins • Transi6on management – roles, responsibili6es, and dependencies • Reinforcing behavior – scorecards, huddles, and visual management Who should take this course: Implementa.on leaders, planners, and managers • Business Process Managers • IT project leaders • Lean Six Sigma black belts What you will learn • Define changes and stakeholder impacts • Plan the transi6on – 6meline, events, and dependencies • Establish performance measures • Accelerate adop6on through governance, organiza6on, and systems
- 12. 11 ©2016 FCB Partners. All rights reserved. For More Informa-on FCB Partners Lindsay Field, Program Director 617 245 0265 lfield@fcbpartners.com