This document discusses journey time reliability and planning for more resilient transport networks. It defines journey time reliability and explains why it is an important consideration. Non-recurrent events like crashes, breakdowns, and roadworks are major causes of unreliable journey times. A systems framework is proposed to manage reliability through improved monitoring, identification of issues, selection of operational responses, and information dissemination. Developing operational strategies involves assessing specific risks and their impacts, and utilizing tools like variable message signs, incident management, and work zone management. New technologies from connected vehicles and the internet of things may help improve reliability monitoring and strategies.