This document discusses the use of web services for automation through orchestration strategies. It notes that using web services will become necessary for leveraging software as a service solutions, big data solutions, and infrastructure as a service. The Automic web service agent allows orchestration through web services without scripting by supporting REST and SOAP calls and extracting values from responses. The document demonstrates requesting and ticketing through a JIRA API and provisioning servers on Amazon EC2 through web services calls. It provides details on defining web service connections, requests, and parsing responses.