Preparing a Client for Working with Agile - John Gordon, Director of Software Development at Portland Webworks
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Portland WebWorks is a software and web application development firm established in 1999 that specializes in fixed price projects, primarily serving public sector clients and non-profit institutions. The document emphasizes the importance of client education regarding project requirements, recognizing that changes are inevitable as projects progress. It also suggests using milestone payments to assess scope modifications and to ensure desired project outcomes are achieved.
Preparing a Client for Working with Agile - John Gordon, Director of Software Development at Portland Webworks
- 1. PORTLANDWEBWORKS.COMPORTLANDWEBWORKS.COM Fixed Price Projects in an Agile World — John Gordon Director of Software Development 01.11.2017 PRESENTED BYPRESENTED BY
- 2. PORTLANDWEBWORKS.COM PORTLAND WEBWORKS — Established software and web application development firm, founded in 1999. 33 Person team representing essential project disciplines - Project Management / Account Service - Business Analysis - User Experience / Design - Software Development - Quality Assurance Deep experience in representing public-sector clients in both public facing and internal web initiatives.
- 3. PORTLANDWEBWORKS.COM Who are our clients? — State & Federal government (Maine, Colorado, Idaho, EPA etc.) Non-profit institutions (Healthcare, Higher Education, Trade Associations) Private sector corporations (Olympia Sports, L.L. Bean, Sappi Paper, etc.)
- 5. PORTLANDWEBWORKS.COM Fixed Bids are a Fact of Life ●Clients feel the need to protect themselves when partnering with a new consultant ●Public sector projects are almost always fixed bid
- 6. PORTLANDWEBWORKS.COM Fixed Price Assumes Everything is fixed
- 7. PORTLANDWEBWORKS.COM Client Education is Key Clients need to understand we know the least about a project when that project is first started. ●priorities change ●new requirements are discovered ●Timelines change Attempting to follow a roadmap created when we know the least doesn’t do anyone any good.
- 9. PORTLANDWEBWORKS.COM Expressly State Things Will Change “I agree that this set of requirements represents our best understanding of the requirements for the next portion of this project and that the solution described will meet our needs as we understand them today. I agree to make future changes in this baseline through the project’s defined change process. I realize that changes might require us to renegotiate cost, resource, and schedule commitments.”
- 10. PORTLANDWEBWORKS.COM The goal of any project is to achieve a desired outcome. The output required to achieve the project outcome can take many shapes.
- 11. PORTLANDWEBWORKS.COM Use Milestone Payments To Decide What’s in Scope ●Approaching a milestone’s budgeted amount is the right time to discuss modifying scope. ●Give the client the opportunity to make a conscious decision about what kind of output is needed to deliver the desired outcome.