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Operations Management,
Avantages and Challenges
By: S.M. Al Shahriar
ID:120304790
Definition of Operation Management
 Set of activities that creates value in the form of goods
and services by transforming input into output.
 Set of activities are design, direction, and control of process
that transforming input(raw materials) into product(finished
goods)/service for external & internal customers
Operation Management as Process
 Operation Management deal with PROCESS that produce
“Goods” & “Service”
Operation Management as Process
 PROCESS should be design with according to customer
“Needs” and “Wants”
 Customer
Internal
External
Value Chain Management
 It is about management of “value added activities” in the whole
supply chain (supply chain management)
 Process must add value to their customers
 Activities that are necessary for adding values
Advantages of Operation Management
To assess possible outcomes for the company.
To contribute the success of an organization
To achieve unique competitive advantages
To increases productivity
To reduce cost of production
To develop product/service’s quality/
performance
Trends & Challenges in managing operation
Productivity
Global competition
Technologies changes
Environmental issues
Ethical
Diversity
Trends & Challenges in managing operation
“5 Competitive Forces that Shape Strategy”
Question…

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Presentation on Operations Management

  • 1. Operations Management, Avantages and Challenges By: S.M. Al Shahriar ID:120304790
  • 2. Definition of Operation Management  Set of activities that creates value in the form of goods and services by transforming input into output.  Set of activities are design, direction, and control of process that transforming input(raw materials) into product(finished goods)/service for external & internal customers
  • 3. Operation Management as Process  Operation Management deal with PROCESS that produce “Goods” & “Service”
  • 4. Operation Management as Process  PROCESS should be design with according to customer “Needs” and “Wants”  Customer Internal External
  • 5. Value Chain Management  It is about management of “value added activities” in the whole supply chain (supply chain management)  Process must add value to their customers  Activities that are necessary for adding values
  • 6. Advantages of Operation Management To assess possible outcomes for the company. To contribute the success of an organization To achieve unique competitive advantages To increases productivity To reduce cost of production To develop product/service’s quality/ performance
  • 7. Trends & Challenges in managing operation Productivity Global competition Technologies changes Environmental issues Ethical Diversity
  • 8. Trends & Challenges in managing operation “5 Competitive Forces that Shape Strategy”