PRESTO Continuous Improvement
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Presto is a modular digital enterprise solution designed to enhance business performance through improved governance, operational discipline, and continuous improvement methodologies. It comprises 19 core modules for strategy deployment, talent management, and process optimization, offering tools for effective decision-making and performance tracking. The platform aims to reduce administrative burdens, increase employee engagement, and provide comprehensive visibility into organizational processes and efficiencies.
PRESTO Continuous Improvement
- 1. Overview We the team at TOPP Tactical Intelligence are delighted to offer PRESTO Digital Enterprise, our integrated and aligned modular digital solution offering the top- down governance visibility needed to cultivate know-how, accelerated decision making, and harvest business improvement opportunity PRESTO Continuous Improvement introduction operational excellence performance enhancer Strategy deployment Process optimisation Talent enrichment Spring 2019
- 2. The PRESTO discipline sense of ownership 2 PRESTO is a business performance enhancement solution offering a fresh perspective on operational discipline to many aspects of business management that are often missed using traditional approaches sense of urgency sense of purpose PLAN DO CHECK ACT
- 3. Organise turn strategies into a concrete implementation roadmap 3 Engage and act with PRESTO Improve, innovate and manage drive core business processes on E2E basis Inspire Enable organisational resources to see the vision, actions and results Collaborate Foster accountability and unleash the human resource potential PRESTO enables effective and efficient Strategy Deployment, Process and Talent Management
- 4. Take your team to its next level of maturity Using a scientific ‘Lean-friendly’ approach to measure your maturity level, PRESTO offers the all the functionality you need to map your current state assessment, agree your target state design, and execute on the business process improvement opportunities which await cultivation Process Improvement Deviation Management Standard Process + - Change Management Deviation Management CONTINUOUS IMPROVEMENT PROCESS CONTROL Quality Improvement Efficiency Improvement Process Standardization Process Stability Process Capability ISSUE CHANGE PROACTIVE REACTIVE CONTROL 4
- 5. Strategy Design and Execution through integrated and aligned business management PRESTO modules 1. Hoshin planning / Balance scorecard 2. Key performance indicators (KPIs) 3. Change management Strategy deployment Process optimisation Talent enrichment 4. Organisational & functional touch point mapping 5. Paperless office (document management) 6. Operational readiness 7. Issues & change requests 8. Waste reduction 9. Continuous improvement 10. Ideation 11. Best practice management 12. Audit, quality and maturity assessment 13. Operational risk management 14. Process supply & demand analytics 15. IT application management 16. Process competency management 17. Skill endorsement 18. Productivity skill assessment 19. Roles, responsibilities, and workload profiling Develop and cascade the business strategy, track and manage performance levels through effective initiative management Capture and catalogue your taxonomy of business processes, eliminate wastes, continuously improve and innovate your operating model Unlock the potential through people capability assessment and recognition, while aligning to strategy and processes 1 1. PRESTO comprises 19 core modules which could be deployed individually or on consolidated basis in alignment with organizational context and aspirations
- 6. Copyright © 2019 by TOPP Tactical Intelligence Ltd. All rights reserved The PRESTO cockpit All know-how, information and insights needed One Single Golden Source Accelerate decisions, enable execution 6 Governance made easy ❑ Provides 360° visibility and zoom capabilities into ✓ Strategic, operational goals ✓ organisational and process landscape ✓ improvement opportunities ✓ implementation roadmap ✓ performance levels ❑ Facilitates effective people management through capture of ✓ roles and responsibilities ✓ skill sets, knowledge gaps ❑ Manage business processes efficiently and effectively, instil continuous improvement, and foster accelerated decision making
- 7. Business Operations, Risk, Audit & ComplianceLong term goals, objectives & core metrics Skill development strategy & roles & responsibilities Operational risk, waste and compliance strategy IT application management strategy YOUR STAFF reduce operational wastes & risks – cross train - communicate best practices & celebrate success Information Technology (IT) Executive Team (CEO) Human Resources, Learning & Development Middle Management Step 1. Plan Allocate prioritised next steps to business resources and agree commencement dates Team Leads Step 2. Do Implement prioritised opportunities Team Leads Step 3. Check Evaluate, measure, re-assess the business landscape and report results achieved How does PRESTO work? Prior to using PRESTO in the business-as-usual environment, your leadership team will have their say ensuring that the operating model architecture of your organisation is clearly (and digitally) defined PRESTO Continuous Improvement PDCA algorithm Step 4. Act Prioritise and approve portfolio of business improvement opportunities ERP, SAP, Oracle, etc. 7
- 8. Copyright © 2017 by TOPP Tactical Intelligence Ltd. All rights reserved PRESTO for your C-Suite Automate, foster loyalty and perform For the CHRO PRESTO is a performance-oriented, talent enrichment tool offering 360° visibility into the skill sets available to implement business opportunities and the knowledge gaps present which impede ongoing progress For the COO PRESTO is a Lean Six Sigma process improvement tool offering a means to capture and access all the key know-how of the process subject matter experts. Its algorithm installs the discipline of constant risk and waste reduction offering 360° cost/benefit visibility into the portfolio of process improvements available within the organisation to allow for accelerated tactical decision makingFor the CIO PRESTO is an IT management tool offering 360° visibility into the IT applications used by the organisation and the costs and benefits associated with bug resolution, implementing enhancements, decommissioning & consolidating best-of-breed tools, and the design & implementation of new application solutions into daily business operations For the CRO PRESTO is an operational risk management tool articulating and aligning with greater accuracy the corporate risk management strategy to the individual business processes supporting the customer value chain For the CFO PRESTO is an opportunity to reduce IT-related spending by investing in cloud computing to do things as efficient as possible so the business can do what the business needs to do: return shareholder equity For the CEO PRESTO is an organisational restructuring tool giving business leaders 360° visibility into the company’s growth strategy and its future challenges resulting from the daily friction present in the current state operating model and the best practices available to minimise variance and maximise efficiency 8
- 9. “PRESTO is a precursor to ANY Digital Transformation work so that the company first catalogues their processes, client journeys, employee journeys and then their IT systems in conjunction to the same AND then takes the time to scrub the processes first before starting to spend time in building a Digital frontier”. - Rumi Contractor, President & COO of Quinnox, Inc. Begin your digital journey with PRESTO Agile and Rapid transition to the “new” golden source of business management taxonomy of business processes Process ownership information (RACI) Value stream mapping & SIPOC KPI & performance analytics Support documentation (e.g. procedures, checklists) Project & change management PRESTO Organisational chart Use API feeds to migrate and integrate with PRESTO in 4-8 weeks
- 10. IMPACT through sustainable transformation ❑ Faster decision making ❑ greater visibility/transparency ❑ increased employee engagement ❑ increased data security and reliability ❑ less knowledge gaps / increased resiliency ❑ increased awareness into process competency & skills ❑ increased measurability PRESTO offers a company-wide sense of urgency, sense of ownership, and sense of purpose discipline 10
- 11. ROI on administrative activities monthly minutes dedicated to administrative activities for a team of 10 FTE minutes per month on non-value add administration 0 2000 4000 6000 8000 10000 12000 14000 16000 With spreadsheets With PRESTO with spreadsheets with PRESTO minutes per month on administrative reporting for a team of 10 FTE SAVE 75% on non-value-add administrative activities! It is estimated that an operations team can spend up to 16% of its time in non- value add administrative activities. With PRESTO you can reduce this to 4% (75% savings) Reporting Overall HC saving of 1,23 FTE (12%)
- 12. TOPP Tactical Intelligence, Ltd. 27 Old Gloucester Street, London WC1N 3AX +39 351 221 4087 www.toppti.com info@toppti.com About PRESTO PRESTO's original prototype was first launched as a stand-alone tool by a group of Italian business professionals in collaboration with a local university within a multinational financial organisation who had acquired the complete back-office depository bank servicing arm of an Italian industry leader. The opportunity to build PRESTO presented itself during the restructuring phase of the two organisations when the vast differences between their managerial cultures, operational know-how, language barriers and their business operating models indicated a strong need to implement Lean methodologies into the DNA of the new organisation. While using PRESTO, the integration team together with Human Resources, Risk and IT were able to successfully map customer and client journeys, catalogue, measure and benchmark business processes, standardise best practices and its terminology, become more transparent and communicate change more effectively to their supporting global shared service centres of excellence. Since its launch, PRESTO has been further developed to include additional idea cultivation features offered at a corporate-wide level and has become a true instrument of organic innovation