Ahmed Jassat is an experienced Oracle APPS DBA who has worked in various industries. He discusses issues with the current process of payroll users needing to email APPS DBAs to extract .MF files from Oracle Business R12. This poses problems like auditing risks, dependency on DBAs, and overtime costs. He then describes a new process that allows users to extract the files themselves in 6 steps, providing benefits like reduced resources and costs, improved auditing and customer satisfaction. The document requests feedback on the new process and provides Ahmed's contact information for further questions.