Project Tools and Techniques
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The document is a lecture on tools, techniques and methodologies used for managing projects. It discusses what tools and techniques are, why they are important, and provides examples of common tools like cost-benefit analysis, decision trees, Gantt charts, critical path analysis and approaches to quality management. The lecture also covers limitations of tools and techniques and includes exercises for students.
Project Tools and Techniques
- 1. London School of Business and Finance
- 2. Tools, techniques and methodologies are ways of getting work done within a project environment. This lecture explains what they are and why they are needed. It goes on to overview some of the most common tools. Learning Objectives In this lecture you will learn the principles behind tools, techniques and methodologies. You will explore popular project management and quality management approaches. Recommended Reading Core text (Shtub et al) Ch 5 pp 180-188 & 203-216 Core text (Shtub et al) Ch 8 pp 360-371 Core text (Shtub et al) Ch 9 pp 397-416
- 3. 1. Introduction 2. Designing the organisation 3. Project life cycle 4. Project tools and techniques 5. Resourcing and budgeting 6. Implementation 7. Communication and culture 8. Variance and change 9. Risk management and uncertainty 10. Project outcomes
- 4. 1. About this lecture 2. What are tools and techniques? 3. Why is this important? 4. Cost-benefit analysis 5. Decision tree 6. Gantt chart 7. Critical path analysis 8. Quality management 9. Limitations 10. Exercises
- 5. 1. About this lecture 2. What are tools and techniques? 3. Why is this important? 4. Cost-benefit analysis 5. Decision tree 6. Gantt chart 7. Critical path analysis 8. Quality management 9. Limitations 10. Exercises
- 6. 1. Tool: software, object or idea to help you to a limited task within a project. 2. Methodology or technique: unified set of principles, patterns, procedures, tools and examples for completing a complex job.
- 7. 1. About this lecture 2. What are tools and techniques? 3. Why is this important? 4. Cost-benefit analysis 5. Decision tree 6. Gantt chart 7. Critical path analysis 8. Quality management 9. Limitations 10. Exercises
- 8. 1. Work can be done better, faster or less expensively. 2. Standardised approach. 3. Uses the proven experience of experts and peer professionals. 4. Improve cooperation & coordination among team members and other stakeholders. 5. May be a customer requirement.
- 9. 1. About this lecture 2. What are tools and techniques? 3. Why is this important? 4. Cost-benefit analysis 5. Decision tree 6. Gantt chart 7. Critical path analysis 8. Quality management 9. Limitations 10. Exercises
- 11. 1. Identify the problem. 2. Define the objectives. 3. Generate viable alternatives. 4. Identify the environmental constraints (PESTEL). 5. Identify and list monetary costs and benefits of each alternative. 6. Calculate B/C ratios, payback, NPV, RoI etc for each alternative. 7. Prepare report with recommendation. Source: core text
- 12. 1. About this lecture 2. What are tools and techniques? 3. Why is this important? 4. Cost-benefit analysis 5. Decision tree 6. Gantt chart 7. Critical path analysis 8. Quality management 9. Limitations 10. Exercises
- 14. 1. About this lecture 2. What are tools and techniques? 3. Why is this important? 4. Cost-benefit analysis 5. Decision tree 6. Gantt chart 7. Critical path analysis 8. Quality management 9. Limitations 10. Exercises
- 16. 1. About this lecture 2. What are tools and techniques? 3. Why is this important? 4. Cost-benefit analysis 5. Decision tree 6. Gantt chart 7. Critical path analysis 8. Quality management 9. Limitations 10. Exercises
- 18. 1. About this lecture 2. What are tools and techniques? 3. Why is this important? 4. Cost-benefit analysis 5. Decision tree 6. Gantt chart 7. Critical path analysis 8. Quality management 9. Limitations 10. Exercises
- 19. 1. Garvin’s 8 dimensions ◦ Performance ◦ Features ◦ Reliability ◦ Conformance ◦ Durability ◦ Serviceability ◦ Aesthetics ◦ Perceived quality
- 20. 1. Quality Management is: ◦ Quality planning ◦ Quality assurance ◦ Quality control 2. Total Quality Management 3. ISO 9000
- 21. 1. About this lecture 2. What are tools and techniques? 3. Why is this important? 4. Cost-benefit analysis 5. Decision tree 6. Gantt chart 7. Critical path analysis 8. Quality management 9. Limitations 10. Exercises
- 22. 1. A tool is only as good as its user. 2. Training and knowledge maintenance. 3. Inconsistency between different tools and methodologies. 4. Standardised versus proprietary. 5. Over-reliance on tools & techniques. 6. Obsolescence.
- 23. 1. About this lecture 2. What are tools and techniques? 3. Why is this important? 4. Cost-benefit analysis 5. Decision tree 6. Gantt chart 7. Critical path analysis 8. Quality management 9. Limitations 10. Exercises
- 24. 1. Find an article that discusses quality management. Explain why quality management is necessary in projects? 2. What is a methodology? Identify a methodology used in project management, and describe its key features.
- 25. 1. Introduction 2. Designing the organisation 3. Project life cycle 4. Project tools and techniques 5. Resourcing and budgeting 6. Implementation 7. Communication and culture 8. Variance and change 9. Risk management and uncertainty 10. Project outcomes