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Provides IT services, consulting, and business solutions.pdf
AI for AI solutions engineering
Sankaranarayanan Viswanathan and
Suranjan Chatterjee
2
Digital transformation :
Advent of Generative
AI, scales the degree
of automation
Infuse RPA, traditional
AI &ML to drive
efficiencies and
consistencies
Digitize and
standardize what is
manual and slow
Assist humans through automation…
3
Digital transformation :
Advent of Generative
AI, scales the degree
of automation
Infuse RPA, traditional
AI &ML to drive
efficiencies and
consistencies
Digitize and
standardize what is
manual and slow
Engineered tech leveraging gen AI
to improve the quality and speed
of decisioning
Paradigm shift from automation to influencing
quality of outcomes
4
Core enterprise
IT and OT
Computing, network,
data storage, digital products and
platforms, and systems of record
Third-party and
partner-provided;
open-source
Existing enterprise
IT and OT
Multitiered
architecture of
future AI-first
businesses
Custom; AI
engineering and
systems
integration
Customers
Employees Reimagine Ways of Working (WoW) and
“jobs to be done” to drive new value
Key to market differentiation
Bringing it all together: TCS POV | AI-first business architectureTM
Approach to transforming knowledge work
Foundational
LLM, DWH, and
data lakes
Structured data stores,
unstructured data, external data
stores, analytics, and insights
Purposive and
contextual
task agents
Create and tune models;
set up guardrails; and
observe, learn, and adapt
AI-augmented
work systems
Intelligent orchestration of
purposive task agents;
human-in-the-loop
5
The new paradigm needs investments in three areas to unlock outcomes
6
New AI architecture that allows
enterprises to harness AI across
clouds, models, and providers
Foundational enterprise
AI fabric
New fabric for knowledge worker
transformation resulting in
transformed enterprise outcomes
Knowledge worker
augmentation
Transforming the knowledge
value chain to deliver the right
enterprise outcomes
Value chain
transformation
Assist
Augment
Transform
Thank you
Copyright © 2024 Tata Consultancy Services Limited
7
AI for Software engineering
Muthulakshmi Nellaiappan
8
Our focus lies in building
Building software is not just writing
code that most AI tools claim today …
Safe-to-use
Easy to maintain software
Enterprise ready
Fit-for-purpose
9
Building enterprise-ready software
10
AI brings a world of opportunities; we have the responsibility to do it right
Technical complexity
Integrations, framework
adherence, traceability, data
availability, COTS/legacy
dominance, technical debt risk
Security and compliance
Ethical use guidelines, IP rights of
code/ content, data privacy,
architecture standards, legal,
regulatory compliance
Governance
Transparency, explainability,
accountability, monitoring,
guardrails, avoidance of misuse
and over-reliance
Operating model
Training for prompt engineering,
process changes and conditioning
for auto-generated code/content,
refined roles and team structure
Our guiding principles
11
Keep the process and
artifacts in sync
Requirements to
design to code to test
Leverage LLMs for what
they are good at
Comprehend | Correlate | Code
Harness contextual
knowledge
Onboard | Consume
Value beyond
productivity savings
Speed of delivery |
Improved quality
Knowledge driven software engineering
12
Knowledge
onboarding
The
knowledge
core
Knowledge
powered
solutions
Infuses enterprise-awareness
Business processes, requirements/
user stories technology architecture,
standards, compliance performance, security
guidelines, operational data, procedure
manuals and more…
Harnesses contextual knowledge
Industry knowledge - domain, standards,
frameworks; TCS knowledge - learnings from
various engagements, best practices across
technologies and industries
Leverages AI and generative AI
UX design to front-end code generation,
solution/technical design to backend code
generation, functional test scenario test case
creation and more…
New mobile app channel for a leading bank ‘ABC’
13
Timeline
Scope
Technologies
Inputs
New channels and features, branding revamp
Flutter(mobile), angular(web), java
Business requirements, user stories,
visual design, coding standards
Rollout in <18 months
Reinventing SDLC in the age of AI
14
SDLC re-defined by leveraging contextual knowledge and orchestrating AI models responsibly along with humans
Addressing the knowledge gap
Closing skill gap
Knowledge-driven engineering
Onboard | orchestrate | consume
Business process, systems and data
Enterprise architecture principles and standards
AI/
gen AI
Define Design
Compose/
integrate
Validate Deploy Manage
Thank you
Copyright © 2024 Tata Consultancy Services Limited
AI for Technology Modernization
Ashvini Saxena
16
Technology Modernization Challenges
17
Modernization is not
a one-time activity
End up moving
from one legacy to
another legacy
Very time consuming
and high risk
Most programs
driven by Cost and
Technology Risk; Fewer
target Value generation
• Transform the existing applications to modern technologies faster & risk-free and future-proof by
staying modern continuously by combining the power of Automation with human Augmentation using
GenAI and a time-tested proven TCS’s application meta model
• AI Models pre-trained with TCS’s strong domain & technology knowledge, 40+ years of experience in
delivering large transformation programs and continuous learning of customer context
• Bring more than 40-70% efficiency, 2x speed in delivering the modernization program with 100%
accuracy on the outcomes
Old/Existing
Applications
Meta Model/
Knowledge Repository
Modern Applications
Our GenAI Driven Technology Modernization Strategy
18
GenAI GenAI
Old / Existing application Target application
List Employers List Employee
Calculate PF
List Employers List Employee
Calculate PF
Split Monolithic code to
smaller, manageable
services
Generate functional
specifications
Generate target code
components
DevSecOps
Deploy & Maintain
Meta Model /
Knowledge Repository
Technology Agents
Code Analyzers
(COBOL, Java, VB, ABAB)
Pseudocode Generator
(Business logic, rules, workflow)
Generation Agents
Spec Generator
(From doc, code, wireframe)
Code Generator
(Angular, Java, Python, .Net)
Process Agents
IPSafe/Guardrails
(OSS, security)
DevSecOps Insights
(Dashboards)
GenAI driven Technology Modernization – Demo
19
GenAI Assistant Agents
(Virtual SME, Developer Assistant)

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Provides IT services, consulting, and business solutions.pdf

  • 2. AI for AI solutions engineering Sankaranarayanan Viswanathan and Suranjan Chatterjee 2
  • 3. Digital transformation : Advent of Generative AI, scales the degree of automation Infuse RPA, traditional AI &ML to drive efficiencies and consistencies Digitize and standardize what is manual and slow Assist humans through automation… 3
  • 4. Digital transformation : Advent of Generative AI, scales the degree of automation Infuse RPA, traditional AI &ML to drive efficiencies and consistencies Digitize and standardize what is manual and slow Engineered tech leveraging gen AI to improve the quality and speed of decisioning Paradigm shift from automation to influencing quality of outcomes 4
  • 5. Core enterprise IT and OT Computing, network, data storage, digital products and platforms, and systems of record Third-party and partner-provided; open-source Existing enterprise IT and OT Multitiered architecture of future AI-first businesses Custom; AI engineering and systems integration Customers Employees Reimagine Ways of Working (WoW) and “jobs to be done” to drive new value Key to market differentiation Bringing it all together: TCS POV | AI-first business architectureTM Approach to transforming knowledge work Foundational LLM, DWH, and data lakes Structured data stores, unstructured data, external data stores, analytics, and insights Purposive and contextual task agents Create and tune models; set up guardrails; and observe, learn, and adapt AI-augmented work systems Intelligent orchestration of purposive task agents; human-in-the-loop 5
  • 6. The new paradigm needs investments in three areas to unlock outcomes 6 New AI architecture that allows enterprises to harness AI across clouds, models, and providers Foundational enterprise AI fabric New fabric for knowledge worker transformation resulting in transformed enterprise outcomes Knowledge worker augmentation Transforming the knowledge value chain to deliver the right enterprise outcomes Value chain transformation Assist Augment Transform
  • 7. Thank you Copyright © 2024 Tata Consultancy Services Limited 7
  • 8. AI for Software engineering Muthulakshmi Nellaiappan 8
  • 9. Our focus lies in building Building software is not just writing code that most AI tools claim today … Safe-to-use Easy to maintain software Enterprise ready Fit-for-purpose 9
  • 10. Building enterprise-ready software 10 AI brings a world of opportunities; we have the responsibility to do it right Technical complexity Integrations, framework adherence, traceability, data availability, COTS/legacy dominance, technical debt risk Security and compliance Ethical use guidelines, IP rights of code/ content, data privacy, architecture standards, legal, regulatory compliance Governance Transparency, explainability, accountability, monitoring, guardrails, avoidance of misuse and over-reliance Operating model Training for prompt engineering, process changes and conditioning for auto-generated code/content, refined roles and team structure
  • 11. Our guiding principles 11 Keep the process and artifacts in sync Requirements to design to code to test Leverage LLMs for what they are good at Comprehend | Correlate | Code Harness contextual knowledge Onboard | Consume Value beyond productivity savings Speed of delivery | Improved quality
  • 12. Knowledge driven software engineering 12 Knowledge onboarding The knowledge core Knowledge powered solutions Infuses enterprise-awareness Business processes, requirements/ user stories technology architecture, standards, compliance performance, security guidelines, operational data, procedure manuals and more… Harnesses contextual knowledge Industry knowledge - domain, standards, frameworks; TCS knowledge - learnings from various engagements, best practices across technologies and industries Leverages AI and generative AI UX design to front-end code generation, solution/technical design to backend code generation, functional test scenario test case creation and more…
  • 13. New mobile app channel for a leading bank ‘ABC’ 13 Timeline Scope Technologies Inputs New channels and features, branding revamp Flutter(mobile), angular(web), java Business requirements, user stories, visual design, coding standards Rollout in <18 months
  • 14. Reinventing SDLC in the age of AI 14 SDLC re-defined by leveraging contextual knowledge and orchestrating AI models responsibly along with humans Addressing the knowledge gap Closing skill gap Knowledge-driven engineering Onboard | orchestrate | consume Business process, systems and data Enterprise architecture principles and standards AI/ gen AI Define Design Compose/ integrate Validate Deploy Manage
  • 15. Thank you Copyright © 2024 Tata Consultancy Services Limited
  • 16. AI for Technology Modernization Ashvini Saxena 16
  • 17. Technology Modernization Challenges 17 Modernization is not a one-time activity End up moving from one legacy to another legacy Very time consuming and high risk Most programs driven by Cost and Technology Risk; Fewer target Value generation
  • 18. • Transform the existing applications to modern technologies faster & risk-free and future-proof by staying modern continuously by combining the power of Automation with human Augmentation using GenAI and a time-tested proven TCS’s application meta model • AI Models pre-trained with TCS’s strong domain & technology knowledge, 40+ years of experience in delivering large transformation programs and continuous learning of customer context • Bring more than 40-70% efficiency, 2x speed in delivering the modernization program with 100% accuracy on the outcomes Old/Existing Applications Meta Model/ Knowledge Repository Modern Applications Our GenAI Driven Technology Modernization Strategy 18 GenAI GenAI
  • 19. Old / Existing application Target application List Employers List Employee Calculate PF List Employers List Employee Calculate PF Split Monolithic code to smaller, manageable services Generate functional specifications Generate target code components DevSecOps Deploy & Maintain Meta Model / Knowledge Repository Technology Agents Code Analyzers (COBOL, Java, VB, ABAB) Pseudocode Generator (Business logic, rules, workflow) Generation Agents Spec Generator (From doc, code, wireframe) Code Generator (Angular, Java, Python, .Net) Process Agents IPSafe/Guardrails (OSS, security) DevSecOps Insights (Dashboards) GenAI driven Technology Modernization – Demo 19 GenAI Assistant Agents (Virtual SME, Developer Assistant)