Qualifying Questions
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The document contains questions about an organization's business objectives, challenges, initiatives, training budget, structure, vendors, expectations of vendors, decision making process, key performance indicators, and questions for assessing their current learning system and technology used for training. It seeks to understand their goals, pain points, processes, and needs to determine how a confidence-based learning solution could help.
Qualifying Questions
- 1. BUSINESS OBJECTIVES, CHALLENGES, INITIATIVES 1. What are the top three or four business initiatives of your organization for the next year to eighteen months? 2. What are your top three or four business challenges your organization is facing? 3. What is your annual training, corporate development budget? 4. How is your organization structured? a. Key Management/Decision Makers/Key Influencers/SME’s b. Key Business Consultants, Advisors, Vendors c. Number of total employees and number of locations d. Training coordinators, support staff, etc. 2. What training vendors and products have you had success with in the past? Why? 3. What are your expectations of your trusted vendors in training and learning? 4. What is the buying decision process and who will be involved in making the final decision? 5. What are the key training performance indicators you are measured against? 6. What success criteria will you use to measure the successful outcome of a Confidence Based Learning solution from Knowledge Factor? Learning System Assessment 1 10/11/2016
- 2. LEARNING SYSTEM QUESTIONS 1. What process do you use to develop your current training program? 2. What methodology/process do you use to evaluate the training outcomes of individuals? 3. Do you use any specific processes, such as Kirkpatrick’s model of training evaluation? 4. How do you currently go about doing training/continuing education/e-learning today? a. How is that working for you? If it's not working well, how do you plan on discovering what might work better? b. Are you seeing the results you expect from your current training programs? 2. How is your training currently being delivered? a. Instructor lead / Web-Based / CD/ROM / Conference type / On-line classroom? b. Any or all of the above? 3. Who is your training audience? a. Are the learners predominantly internal to our organization, external, or some combination of the two? 4. What types of reporting is provided to you from your current training/corporate development programs/systems? Is it what you want or do you want additional reporting capabilities? 5. There must be some history in how you ended up with your current training/learning system situation. What needs to happen with your decision team before they decide to do something different? Learning System Assessment 2 10/11/2016
- 3. LEARNING SYSTEM QUESTIONS (continued) 6. Who are you using today to provide training or continuing education programs to your company? 7. What exactly are you trying to solve or accomplish using Confidence Based Learning from Knowledge Factor that you are not receiving today with your current solution? 8. Since bringing Confidence Based Learning from Knowledge Factor into your organization would necessitate changes in your normal operating procedures, what would your decision team need to understand before they'd be willing to help with the success of the change process? Learning System Assessment 3 10/11/2016
- 4. TECHNOLOGY QUESTIONS 1. What type of training systems do you use today? a. LMS / LCMS / CMS? b. Human Resources System(s)? c. ERP? d. Manufacturing? e. Authoring Tools f. Web enabled tools g. Other 2. How is your technology-based training accessed? a. Intranet? b. Internet? c. Other? 3. Do you use any Web Services applications to access internal systems for content or reporting? a. Is courseware portability and interoperability important to your organization? If so, will AICC or SCORM compliance be required? 4. How do you manage learner access to your training? 5. What types of training content do you currently deliver? 6. Is the training Content internal or purchased from an outside resource? a. If Internal, how is it developed? Learning System Assessment 4 10/11/2016
- 5. TECHNOLOGY QUESTIONS (continued) 7. Do you have any Rich Media, simulations, scenarios, and audio in any of your training? 8. Do you do internal testing or assessment after training? Learning System Assessment 5 10/11/2016
- 6. TECHNOLOGY QUESTIONS (continued) 7. Do you have any Rich Media, simulations, scenarios, and audio in any of your training? 8. Do you do internal testing or assessment after training? Learning System Assessment 5 10/11/2016