Quality: From measure to mindset (workshop)
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The document discusses a workshop aimed at improving the quality of creative work within teams, addressing issues such as slow turnaround, high costs, and team turnover. It emphasizes the importance of committing to quality at every stage, engaging in active questioning throughout the process, and transforming client-vendor relationships into partnerships. The overarching message is that enjoyment in the work is essential for achieving better outcomes.
![slow turnaround
too expensive
frustrating process
constant turnover of team
members has been a challenge
inability to deliver
some initial creative […] left something to be desired
quality of work can be extremely high or surprisingly low
MANY rounds of revisions/time—
made us wonder about the
technical aspects of the work
“
often too complex to manage
Client Survey Pain Points
needs to better understand
our customer strategy and product
not as easy as other agencies to work with](https://image.slidesharecdn.com/qualityworkshopv5-180503180604/85/Quality-From-measure-to-mindset-workshop-2-320.jpg)
Quality: From measure to mindset (workshop)
- 1. QUALITY: FROM MEASURE TO MINDSET Hakarl Bee | Creative Director www.HakarlBee.com A workshop for creative teams
- 2. slow turnaround too expensive frustrating process constant turnover of team members has been a challenge inability to deliver some initial creative […] left something to be desired quality of work can be extremely high or surprisingly low MANY rounds of revisions/time— made us wonder about the technical aspects of the work “ often too complex to manage Client Survey Pain Points needs to better understand our customer strategy and product not as easy as other agencies to work with
- 3. The process for making quality work is mostly the same as for making mediocre work. The difference is that everyone is happier with the result.
- 4. Satisfaction Revenue Retention Workplace surveys list quality as the key reason for:
- 5. Let’s make quality a fight that everyone is fighting.
- 6. Workshop: How can we incorporate the following 5 actions into our process?
- 7. Monday, June 23, 14 1. Commit to quality every step along the way.
- 8. 2. Leave the autopilot at home.
- 9. 3. Ask yourself with every round: Does this still work?
- 10. Monday, June 23, 14 4. Raise your hand if something seems off balance. Q COST TIMELINESCOPE
- 11. 5. Don’t be a vendor, be a partner.
- 13. …if you’re not having fun, you’re not doing it right.
- 14. Questions?
- 15. EMBRACE QUALITY in everything you do
- 16. THANK YOU! Hakarl Bee | Creative Director www.hakarlbee.com Hakarlbee@gmail.com