Rajesh-Rathore
- 1. Rajesh Rathore Pharmacist Supervisor Fort Worth, TX 76131 rathorerajesh@hotmail.com - 817.905.3936 Authorized to work in the US for any employer WORK EXPERIENCE Pharmacist Supervisor EXPRESS SCRIPTS - Fort Worth, TX - 2012 to 2015 Supervised 42 staff pharmacists, ensuring compliance with prescription processing policies & procedures with focus on providing safe, efficient care for patients. Responsible for high volume pharmacy operations (Clinical and Front End) Created effective strategies to outperform other regions by understanding needs and goals and removing extra steps in operations, reducing costs and increasing efficiencies. Conducted quarterly staff evaluations and yearly reviews, upholding company values for improved business and associate performance. Resolved customer issues, complaints, and questions appropriately and efficiently, leading team to assume accountability for critical patient needs, improving service levels in multiple areas Learned new work areas and trained staff how to correctly use software and system changes during company downsizing, ensuring 100% compliance and appropriate usage while not compromising patient service or satisfaction. Maintained proper pharmacy and patient safety infrastructure to support accreditation standards (URAC) RESULT: FTW Front End Operations attained and retained highest level of Efficiency and Quality among all 10 Front End sites across the enterprise for 3 consecutive years. Lead Pharmacist / Staff Express Scripts Pharmacy - Fort Worth, TX - 2008 to 2012 Performed, mentored, and trained staff in drug utilization reviews, drug interventions, and therapy management for optimal patient care and safety in prescription dispensing. Conducted and Led enterprise wide DUR conferences to improve Drug Interaction processes by reducing doctor contacts and improving turnaround time Aided in introducing and developing lean methods for process improvement Record of rapid merger and integration while achieving demanding service and synergy targets (Smartscript integrated to Home Delivery System) Successfully established strategies to achieve growth & cost savings initiatives Initiated and Led Kaizen event to reduce contacts to MD by increasing Pharmacist awareness and implementing feedback loop RESULT: Significantly reduced unnecessary doctor contacts by 40% as well as decreased cost of processing prescriptions, saving the company estimated $85,000/year. FTW Drug Interaction team held #1 position soon after merging with Express Scripts. Staff Pharmacist CAREMARK / CVS - Fort Worth, TX - 2002 to 2007 Conducted drug utilization reviews, drug interventions, and therapy management. Verified, dispensed, and maintained accuracy and completeness on all written, oral, and
- 2. electronic prescriptions. Calculated, weighed, measured, and mixed ingredients with expert precision in compounding. Provided clinical information and advice to customers regarding possible drug interactions, side effects, dosage, and proper medication storage, ensuring appropriate usage for maximum results. Proficient in RX Claim/AS400 looking at formularies and other plan design and functionalities EDUCATION Bachelor of Science in Pharmacy Southwestern Oklahoma State University - Oklahoma City, OK Bachelor of Science in Biology University of Texas - Arlington, TX PCCA School of Compounding - Houston, TX SKILLS Pharmacology (10+ years), Leadership Skills (3 years), Six Sigma (3 years), Communication Skills (10+ years) CERTIFICATIONS Texas Pharmacist April 2017 Six Sigma Lean Professional & Change Management Certification October 2015 to Present Process Improvement Methodologies Analyze and solve quality problems GROUPS Texas Pharmacy Association January 2010 to Present ADDITIONAL INFORMATION Core Competencies Operations Management Leading Diverse Teams Clinical Outcome Management Budgeting & Forecasting Risk Management Metrics Analysis Resource Management Mergers & Migrations Client Relationships Conflict Resolution
- 3. Patient Counseling Bilingual: English and Hindi High Performance culture Lean/Six Sigma Methodologies