SlideShare a Scribd company logo
Responsive 
HTML Email 
https://flic.kr/p/idKefi
Benjy Stanton 
Freelance web designer
Responsive 
HTML Email
My Process 
https://flic.kr/p/idJmHY
1. Gather content 
2. List elements on paper 
3. Sketch wireframes 
4. Mock-up design 
5. Write the code 
6. Inline CSS 
7. Test in web browsers 
8. Test with ‘real’ email clients 
9. Test on virtual email clients 
10. Lift-off!
Design with data 
https://flic.kr/p/i3Hm7i
http://emailclientmarketshare.com/
Progressive 
enhancement
Start with plain text 
• Encourages a ‘Content First’ approach 
• Not having a plain text will anger the spam filters 
• Some older email clients can’t handle html 
• Some people prefer plain text and will set their 
email clients accordingly
Images off by default 
• Most email clients block images by default 
• Content should make sense with images off 
• Style ALT text so email looks good even 
without images
Link to web view 
• People may have images turned off 
• The html may not be rendering properly 
• It’s a handy way to share the email
Accessibility
“People spend a lot of time worrying about 
email clients with 1% usage; accessibility 
is a much bigger issue” 
– Mark, Rebelmail
https://www.campaignmonitor.com/guides/accessibility/
• Tables are optimised to preserve logical reading order 
• Heading elements used 
• Text colour contrast is sufficient 
• Subject line is concise and descriptive 
• Headings summarise content that follows 
• Link text is meaningful (not “read more” or “click here”)
http://colororacle.org/
Back to the 
design process
Client brief 
• main objective of the email 
• target audience 
• an early draft of the content 
• guidance on potential design style 
(including imagery and brand guidelines)
Start with 
real content 
https://flic.kr/p/ic3Hi9
• Logo 
• Main image 
• Heading 
• Paragraph (or two) 
• A main call to action 
• Contact details 
• Social media icons 
• Small print 
• Unsubscribe link 
• View in a browser link
Make a list 
• List the elements on some paper 
• Mark them up as h1, p, button etc. 
• develop a hierarchy and a source order 
(good for mobile first approach)
Responsive HTML Email
Responsive HTML Email
How big should an email be? 
• 600px wide for “desktop” email clients 
• I’ve already decided on the source order, so no 
real need to mock-up at narrower widths 
• Height and weight: smaller the better
Keep Things Simple 
• Use just 1 or 2 columns if you can 
• Be generous with spacing 
• Complicated designs take ages to test and debug
Consider how things 
will look in the inbox
Responsive HTML Email
Responsive HTML Email
Building
http://zurb.com/ink/
http://zurb.com/ink/inliner.php
Inline your CSS 
We need to do this because Gmail 
strips CSS from the <style> tag.
http://inliner.cm/
Use tables 
Use <table></table> because Outlook 
has poor support for CSS based layouts 
https://www.campaignmonitor.com/guides/coding/guidelines/
Attribute selectors 
Use attribute selectors for any styles 
contained in your media queries to make 
sure Yahoo! ignores them. 
https://www.campaignmonitor.com/guides/mobile/coding/
Use !important 
Use !important in your media queries to 
make sure the styles override any inline styles 
https://www.campaignmonitor.com/guides/mobile/coding/
Checklist 
• Proof read the copy 
• Check phone numbers and email addresses 
• Check you’ve included alt text and titles attributes 
• Remove unused CSS 
• Optimize images 
• Check email with images turned-off 
• Check images and links have absolute paths
http://emailchecklist.org/
Testing! 
https://flic.kr/p/hLD7cN
http://mailchimp.com/
Test on real devices 
• Gmail.com 
• Outlook.com 
• Yahoo.com 
• AOL.com 
• iPhone 5c 
• iPad 
• Mail (OSX) 
• Thunderbird (OSX) 
• Outlook (Windows) 
• Windows Live Mail
http://benjystanton.co.uk/email-test.pdf
Inspecting is tricky 
Test in old browsers like IE7 instead
Outlook for free 
Start a Office trial, then don’t renew 
it. You still get to use Outlook for 
testing. Shhhh, don’t tell anyone.
http://mailchimp.com/features/inbox-inspector/
Stuck? Check the interwebs 
• Campaign Monitor 
• Litmus 
• Email on Acid
Beating spam filters 
• Use test services provided by ESPs 
• Use www.mail-tester.com 
• Write good content
Nearly there… 
https://flic.kr/p/hVRbV8
Further Reading 
Making Responsive HTML Emails 
benjystanton.co.uk/blog/making-responsive-html-emails/ 
The Ultimate Guide to CSS 
campaignmonitor.com/css/ 
The Email Design Guide 
mailchimp.com/resources/email-design-guide 
Can Email Be Responsive? 
alistapart.com/article/can-email-be-responsive 
Five Ways to Test an Email 
litmus.com/blog/five-ways-to-test-an-email
Further Reading 
Email Design Review 
emaildesignreview.com 
Let’s fix email 
letsfixemail.com 
The design of government emails 
designnotes.blog.gov.uk/2014/09/04/the-design-of-government-emails 
Litmus Email Builder 
litmus.com/email-builder 
What you need to know about using fonts in email 
adestra.com/what-need-know-using-fonts-in-email
Further Reading 
6 Email Client Hacks You Need To Know 
freshinbox.com/blog/6-email-client-hacks-infographic 
Best Practices for Plain Text Emails 
litmus.com/blog/best-practices-for-plain-text-emails-a-look-at-why-theyre-important 
The Ultimate Guide to Styled ALT Text in Email 
litmus.com/blog/the-ultimate-guide-to-styled-alt-text-in-email 
Image Blocking in HTML Email 
campaignmonitor.com/resources/will-it-work/image-blocking/ 
Color blindness and email: Are you designing for accessibility? 
www.campaignmonitor.com/blog/post/4267/color-blindness-accessibility-and-the-vision- 
impaired-in-email-design
Thanks! 
benjystanton.co.uk 
@benjystanton 
https://flic.kr/p/hXzsG9

More Related Content

PPTX
Mobile Email Design, Strategies, Workflow and Best Practices
PDF
Common email display issues - a guide for email marketers
PPTX
Responsive Email Design
PDF
Hard-Won Lessons In Responsive Email Design - SmashingConf Oxford 2014
PPTX
Email + Mobile Webinar
PPTX
3sixty Live Boston: Designing for the Mobile Inbox
PPTX
Strategies, Tactics and Design Tips for Mobile Email Success
PDF
Wait. What just happened to my email?
Mobile Email Design, Strategies, Workflow and Best Practices
Common email display issues - a guide for email marketers
Responsive Email Design
Hard-Won Lessons In Responsive Email Design - SmashingConf Oxford 2014
Email + Mobile Webinar
3sixty Live Boston: Designing for the Mobile Inbox
Strategies, Tactics and Design Tips for Mobile Email Success
Wait. What just happened to my email?

What's hot (20)

PDF
Turn Concepts to Reality Using Prototyping and Feedback Loops
PPTX
Fundamentals of Mobile-Friendly Emails
PDF
Design better forms – Mobile UX London
PPT
Responsive Email: What It Is & Why You Need It
PPTX
Smartphones
PPT
Apps for publishers sept 2013
PDF
Thank God Its Responsive - The Top 10 Responsive Email Design Tips
PPTX
Effective use of technology in a job search by Greg David of Laka & Company G...
PPTX
Conversational apps UX best practices
PPT
Performance Optimisation For Web & Mobile
PDF
Responsive email design: 3 how-to steps
PPT
Dreamforce - mobility in the enterprise
PDF
Mobile Magazine Publishing
PDF
Mobile UX London (MUXL) Best Practice Forms by Chaymae Lougmani
PPTX
Readme box version 1.0
PPTX
App v. Web
DOC
Design.doc
PDF
#ProdTank - Mobile Conversion, June 2013
PDF
The Mobile Experience Through Email
PPTX
Email for Mobile Devices | Stream:20 Best Practice
Turn Concepts to Reality Using Prototyping and Feedback Loops
Fundamentals of Mobile-Friendly Emails
Design better forms – Mobile UX London
Responsive Email: What It Is & Why You Need It
Smartphones
Apps for publishers sept 2013
Thank God Its Responsive - The Top 10 Responsive Email Design Tips
Effective use of technology in a job search by Greg David of Laka & Company G...
Conversational apps UX best practices
Performance Optimisation For Web & Mobile
Responsive email design: 3 how-to steps
Dreamforce - mobility in the enterprise
Mobile Magazine Publishing
Mobile UX London (MUXL) Best Practice Forms by Chaymae Lougmani
Readme box version 1.0
App v. Web
Design.doc
#ProdTank - Mobile Conversion, June 2013
The Mobile Experience Through Email
Email for Mobile Devices | Stream:20 Best Practice
Ad

Viewers also liked (8)

PPTX
Responsive Email Design
PPTX
Coding for Responsive Email
PDF
Manual instrução elsys 2.0 e 2
PPTX
Monsters university
PPTX
Mobile Email: Why, What, How
PPTX
Responsive Email Design
PDF
Hard-Won Lessons in Responsive Email Design - ConvergeSE 2014
PPTX
Modular email templates
Responsive Email Design
Coding for Responsive Email
Manual instrução elsys 2.0 e 2
Monsters university
Mobile Email: Why, What, How
Responsive Email Design
Hard-Won Lessons in Responsive Email Design - ConvergeSE 2014
Modular email templates
Ad

Similar to Responsive HTML Email (20)

PPTX
HTML Email Best Practice
PPT
HTML email design and usability
PDF
Email in the Age of Touch
PDF
Email Design Workshop - Don't Let Bad Email Code Ruin Your Day or Your Results
PPT
HTML email best practices
PPT
HTML email best practices
PDF
Brunch & Learn: Email Design Best Practices for Desktop, Mobile, Tablet & Beyond
PDF
HTML Email: How not to feel 'boxed in'
PPTX
Mobile email: strategies and how-tos for the small screen
PDF
Responsive emails and ZURB Foundation for email
PPTX
(UK Version) Email Design Approaches That Work for All Devices
PDF
3 Strategies For Awesome Mobile-Optimized Emails
PPTX
Creative Guidelines
PDF
Email Marketing with Blackbaud NetCommunity- Boot Camp Series
PPT
Email Tips and Trends 2010
PDF
Samples - web design, blog posts, and infographics
PPTX
Tips & tricks to render your email correctly on all devices
PPT
Email for mobile webinar slideshare
PPT
Email for mobile webinar
HTML Email Best Practice
HTML email design and usability
Email in the Age of Touch
Email Design Workshop - Don't Let Bad Email Code Ruin Your Day or Your Results
HTML email best practices
HTML email best practices
Brunch & Learn: Email Design Best Practices for Desktop, Mobile, Tablet & Beyond
HTML Email: How not to feel 'boxed in'
Mobile email: strategies and how-tos for the small screen
Responsive emails and ZURB Foundation for email
(UK Version) Email Design Approaches That Work for All Devices
3 Strategies For Awesome Mobile-Optimized Emails
Creative Guidelines
Email Marketing with Blackbaud NetCommunity- Boot Camp Series
Email Tips and Trends 2010
Samples - web design, blog posts, and infographics
Tips & tricks to render your email correctly on all devices
Email for mobile webinar slideshare
Email for mobile webinar

Recently uploaded (20)

PDF
The Advantages of Working With a Design-Build Studio
PPT
EGWHermeneuticsffgggggggggggggggggggggggggggggggg.ppt
PDF
Interior Structure and Construction A1 NGYANQI
PPTX
Causes of Flooding by Slidesgo sdnl;asnjdl;asj.pptx
PDF
High-frequency high-voltage transformer outline drawing
PDF
Facade & Landscape Lighting Techniques and Trends.pptx.pdf
PPTX
Wisp Textiles: Where Comfort Meets Everyday Style
PPTX
mahatma gandhi bus terminal in india Case Study.pptx
DOCX
The story of the first moon landing.docx
PPT
UNIT I- Yarn, types, explanation, process
PDF
Integrated-2D-and-3D-Animation-Bridging-Dimensions-for-Impactful-Storytelling...
PPT
pump pump is a mechanism that is used to transfer a liquid from one place to ...
PDF
Quality Control Management for RMG, Level- 4, Certificate
PDF
Key Trends in Website Development 2025 | B3AITS - Bow & 3 Arrows IT Solutions
PDF
UNIT 1 Introduction fnfbbfhfhfbdhdbdto Java.pptx.pdf
PDF
Africa 2025 - Prospects and Challenges first edition.pdf
PDF
BRANDBOOK-Presidential Award Scheme-Kenya-2023
PDF
GREEN BUILDING MATERIALS FOR SUISTAINABLE ARCHITECTURE AND BUILDING STUDY
PDF
Phone away, tabs closed: No multitasking
PPTX
HPE Aruba-master-icon-library_052722.pptx
The Advantages of Working With a Design-Build Studio
EGWHermeneuticsffgggggggggggggggggggggggggggggggg.ppt
Interior Structure and Construction A1 NGYANQI
Causes of Flooding by Slidesgo sdnl;asnjdl;asj.pptx
High-frequency high-voltage transformer outline drawing
Facade & Landscape Lighting Techniques and Trends.pptx.pdf
Wisp Textiles: Where Comfort Meets Everyday Style
mahatma gandhi bus terminal in india Case Study.pptx
The story of the first moon landing.docx
UNIT I- Yarn, types, explanation, process
Integrated-2D-and-3D-Animation-Bridging-Dimensions-for-Impactful-Storytelling...
pump pump is a mechanism that is used to transfer a liquid from one place to ...
Quality Control Management for RMG, Level- 4, Certificate
Key Trends in Website Development 2025 | B3AITS - Bow & 3 Arrows IT Solutions
UNIT 1 Introduction fnfbbfhfhfbdhdbdto Java.pptx.pdf
Africa 2025 - Prospects and Challenges first edition.pdf
BRANDBOOK-Presidential Award Scheme-Kenya-2023
GREEN BUILDING MATERIALS FOR SUISTAINABLE ARCHITECTURE AND BUILDING STUDY
Phone away, tabs closed: No multitasking
HPE Aruba-master-icon-library_052722.pptx

Responsive HTML Email