Sagemcom D21V Digital Cordless Phone User Guide

- 2 -
2. Before you begin
Make sure your package includes the items:
1. Base unit,
2. Handset,
3. One battery compartment cover,
4. Handset battery,
5. Telephone line cord,
6. AC power supply.
In the case of purchasing a Duo pack or trio pack, you will find in addition for each additional handset:
1. A handset charger,
2. Handset battery,
3. One battery compartment cover.
2.1. Digital security system
Your cordless phone uses a security system to provide protection against false ringing, unauthorised
access and charges to your phone line.
When you place the handset in the base, the unit verifies its security code. After a power outage
or battery replacement, you should place the handset in the base for about 20 seconds to reset the
code.
2.2. Installing the phone
1. Remove the battery compartment door of handset.
2. Insert battery pack and connect the cord from left direction into the jack inside the handset.
3. Put the compartment door back on. «searching..» appears on the screen.
4. Plug the power supply cord into AC outlet and the other end into the power jack on the base
bottom.
5. A welcome message in all the languages supported by the telephone is displayed on the screen,
press *.
6. Select the country usingor keys, press *.
7. A screen asks you to confirm your choice. Press menu.
You will hear a confirmation tone.
8. The screen saver is displayed.

- 3 -
* : depending on country
D16V/D18V/D21V
default, your handset name and number are displayed on the idle screen. You can change this display.
For this purpose, press and hold down the key : The current time and date are
displayed on the screen.
To return to the previous display, press and hold down the key .
Place the handset in the base station to charge for 15 hours prior to first use. if you don’t properly
charge the phone, battery performance will be compromised.
9. Plug one end of the telephone line cord into the modular wall phone jack and the other end into
the jack on the base.
10. After charging, press key, you can hear dial tone.
Only use the supplied power adapter, connect it to the base socket according to the
installation instructions provided in this booklet and the indications on the identification
label affixed to it (voltage, current, electric network frequency). As a safety measure, you
can use the power adaptors to cut off the 230V current in case of danger. They must be
ted near to the device, and must be easily accessible.
** The voice mail number can be programmed. To change it, refer to « Assign a shortcut » page
9.

- 4 -
English
2.4. Base Station
1. Decrease the base loudspeaker volume.
2. Increase the base loudspeaker volume.
3. Delete a message:
Delete the current message: Short press in playback mode.
Delete all messages already played back: Press and hold outside playback mode.
4. Enable or disable the answering machine function.
5. Go back to the previous message (press twice).
Go back to the beginning of the message (short press).
6. Go to the next message.
7. Start playback of the messages / Stop playback (short press).
8. Paging / Pairing button:
Short press: find handsets (Paging). Press
and hold : pair handsets.
2.5. Quick guide to handset display icons
Signal strength icon (blinking when no signal or the signal strength is weak).
Call (icon is blinking when a new call is in the caller list).
Handset ringer muted.
Received call list (appears when a new call is in the caller list).
Answering machine activated.
Voicemail icon: indicates that new messages are present in your voicemail box.
Phonebook.
Charging status icon ( :Full; + flashing (charger not connected): Flat; blinking during
charging).

- 5 -
If you see the icon change into + flashing (charger not connected, that means your battery is
low, please put the handset in cradle of base to recharge your battery.
D16V/D18V/D21V
4. Calls
4.1. Cordless phone basics
4.1.1. Make a call
Ensure that the handset is switched on.
1. Press the Talk key , you will hear the dialling tone and the display will show you the phone icon
2. Enter the phone number. The number is dialled.
- OR -
.3 Menu structure
phonebook new entry
list
edit entry
delete
delete all
direct mem.
personal set handset name
handset tone
LANguage
auto hang-up
clock & alarm date / time
set format
alarm
alarm tone
answ machine play
delete all
answ. ON/OFF
record ogm
advanced set change pin
registration
unregister
country
reset
Auto prefix *
recall time
dial mode *
first ring
answer MODE
settings
ring delay
remote acc.
LANGUage
* Depends on country
.

- 6 -
1. Enter the phone number first and then press key. If you make a mistake, press
key to remove the last digit.
2. Ending a call press key or place the handset in the base station.
English
4.1.2. Handsfree (D21V only)
If you bought an D21V, you can enable the handsfree mode of the handset while having a
conversation with your contact.
1. Press to activate the handsfree mode of the handset.
2. To deactivate the handsfree mode, press again.
4.1.3. Auto talk off ( Refer to paragraph 7.4 page 12)
Placing the handset in the case cradle while the handset is off the hook (during a call) automatically
hangs up the handset.
4.1.4. Answering a call
1. When the phone rings, press the key to answer the call.
2. Ending a call press key or place the handset in the base station.
4.1.5. Handset volume
You can adjust the volume of what you hear through the handset at any time by pressing or key.
You will hear a beep with each key press. You will hear a double beep when you reach the highest
or lowest setting.
4.1.6. Caller timer
After you press Talk key on the handset, the built-in call timer shows in the display (after 10
seconds) and counts the length of time of the call on minutes and seconds.
4.1.7. Ending a call
To end a call press . The timer remains displayed on the screen for 10 seconds.
You can, however, return on the screen saver by pressing .
4.1.8. Redialling a call
The last five numbers you have dialled can be quickly redialled.
Redialling from Standby Mode:
1. Press key. The phone number that was last dialled appears on the display.
2. Press the or key to review redial telephone list. (You can select to redial your last five numbers
called).
3. Press key to dial out the number.
4.1.9. Microphone mute function
During a call you can switch OFF the microphone. The call is placed on hold.

- 7 -
- Enable MUTE function: Press the key during a call. The display shows "Mute on". Your
correspondent will not be able to hear you. - Disable MUTE function: Press the key to continue
the call.
4.1.10. Recall / Flash
Press the key to access line transfer offered by PABX or call waiting provided by telephone
Company.
D16V/D18V/D21V
4.1.11. Temporary tone
In pulse dialling, you can use temporary tone dialling to temporarily access touch-tone service offered
by banks.
1. Press the key after call is answered.
2. Press the number key and follow the voice instructions.
3. After you hang up, the phone automatically returns to dial pulse (rotary) service.
4.1.12. Paging the handset
To locate a misplaced handset registered on your D16V/D18V/D21V base:
Press the key at the base station, "paging" flashes on the screen of the handsets registered on
your D16V/D18V/D21V base station until you press a handset key or until you press on the
base station again.
4.2. Calling line identification presentation (CLIP)
This CLIP phone stores and displays CLIP information provided by your local telephone company.
You must subscribe to CLIP service in order to use this unit.
If you have not subscribed to CLIP service or if the caller number is suppressed, the display shows
unknown.
4.2.1. Caller list
CLIP of incoming Call are stored in the CALLER LIST menu.
When you enter the CALLER LIST menu, the display will show icon . Caller
List stores the last 20 incoming calls and call time.
4.2.2. Display of numbers not available
Unavailable: you are not in same area as your contact.
withHold id: your contact does not want his number to be displayed.
4.2.3. Accessing the caller list menu
1. Press the key to enter the Caller List menu. The display shows the recent caller phone number (up
to 12 digits).
2. Press the or key through the caller List.
4.2.4. Calling back a caller
1. Press the key to enter the caller list menu.
2. Press the or key to select a call record.
3. Press the key to dial the number.

- 8 -
4.2.5. Deleting caller list record
1. Press the key to enter the caller list menu.
2. Press the or key to select a call record.
3. Press key.
- Select "delete " to delete the current record.
- Select " delete all to delete the entire Caller list.
4. A confirmation screen appears:
English
- To delete the current record, press .
5. The record or the entire Caller list is deleted. You will hear a confirmation tone.
4.2.6. Storing memory from the caller list
1. Press the key. The caller list appears on the screen. Use or to select the desired caller number.
2. Press key, then select "save Number". press .
3. Enter the name of the entry. Press .
The entry is stored in the phonebook. You will hear a confirmation tone.
If the number is too long (more than 12 digits), the screen will not show the number in full.
Press key to go to last number page for CID length.
5. Phonebook
You can store 50 phonebook entries in your phonebook.
Each phonebook entry can contain the name of your contact which can be a maximum of 12
characters long (spaces included), your contact's telephone number up to 24 digits.
5.1. Dialling a memory number
1. press key.
2. Press the or key to view the phonebook locations.
3. Press key. The display number is dialled.
5.2. Storing a memory
1. Press , "phonebook " appears on the screen. Press .
2. "new entry" appears on the screen, press .
3. Enter the name of the entry. Press key to confirm the name.
- If you do not wish to delete the current record, press .

- 9 -
4. Enter the number of your entry using the keypad keys. . Press key. The entry is stored in the
phonebook. You will hear a confirmation tone.
5.3. Editing a memory
2. Using the or key, select "edit entry ". Press
The list of phonebook entries organised in alphabetical order appears. Select the entry you want
to edit using or .
5. The entry is then modified and you will hear a confirmation tone.
5.4. Deleting a memory / the whole phonebook
2. Using the or key, select "delete ". Press
The list of phonebook entries organised in alphabetical order appears. Select the entry you want
to delete using or .
3. A confirmation screen appears.
- If you do not wish to delete the entry, press .
- To delete the entry, press key.
The entry is deleted from the phonebook. You will hear a confirmation tone.
Note! If you enter the wrong digits press key to delete the incorrect digits.
To delete the entire phonebook list, select "delete all", press . A
confirmation screen appears:
Note! - If you do not wish to delete the entry, press .
- To delete the entry, press key. the entire phonebook are deleted. You will hear
a confirmation tone.
5.5. Assign a shortcut
This menu allows you to record two quick dial numbers assigned to the keys 1 and 2 on the keyboard.
Your voice mail number is not factory set and you can assign it to the key .
Note! Please Contact your telephony operator in order to obtain the appropriate voicemail
number.
.
D16V/D18V/D21V
You will then enter.3 the name input screen and the cursor will be at the end of the name:
- The information is accurate. Press key.
To correct the name, press- key to delete characters.
Enter the new name and press key.
You will then enter.4 the number screen and the cursor will be at the end of the number:
The information is accurate. Press- key.
To correct the number, press- key to delete the numbers.
Enter the new number and press key.
.

- 10 -
.
.
1. Press , "phonebook " appears on the screen. Press
2. Using the or key, select "direct mem.". Press
3. Using the or keys, select the key you want to assign a number (1 or 2) to and press , "no
number" is displayed on the screen. Press .
4. "edit " appears on the screen, Press .
5. You will then enter the name input screen. Enter the name of the entry and press to confirm.
English
confirm. You will hear a confirmation tone.
5.5.1. Calling an abbreviated number
To call the number you have assigned to one of the shortcut keys:
1. Hold down the key on which the number was programmed (1 or 2).
2. The number is displayed on the screen and is automatically dialled.
5.6. Inserting a pause
You can insert a pause in the dialling sequence. Wait for a dial tone before you press .
The pause time is fixed to 3 seconds.
Press and hold key during edit mode to inset the pause. The display shows an ’’P’’.
6. Using the Multi-Handset capabilities
These functions are used for handset management when two or more handsets are registered on the
same base.
6.1. Intercom Call/Intercom
1. Make sure your handset is on standby mode.
2. Press the key on the handset.
- If your installation has two handsets, the second handset is directly called, and "intercom"
followed by the handset number are displayed on the screen.
- The display shows the INT icon and the number of all registered handsets
- Enter the desired handset number or press the key if you want to call all handsets. All
registered handsets are ringing.
3. On the called handset, press the key to answer.
6.2. Answering an internal call
1. The ring melody from an internal call is different from an external call. "intercom " and the calling
handset number appear on the screen. " " is blinking.
2. Press the key to answer. The " " stop blinking.
3. Ending an internal call press the key.
6.3. Call management
6.3.1. An external and an internal call
6. You will then enter the number screen. Enter the number of the entry. press to

- 11 -
.
Transfering an external call to another handset registred on same base
1. During a call, press . The external user is put on hold.
2. Enter the internal call number. When the user answers, you can announce the call.
3. Press the key to transfer the call.
switch from one call to another, press and hold down the keyTo
until an aural
Note!
If the called handset does not answer, press to take back the call.
D16V/D18V/D21V
Making conference calls (3-way conversation)
You can connect one external call to two handsets registered at the base station. All users can talk
and listen simultaneously:
1. Press key. The external user is put on hold.
2. Enter the internal call number. Wait until the internal user answers.
3. Press and hold key, until an aural signal is heard to start a three-way conference.
"conference" is displayed on the handset screen.
6.3.2. Two outside calls
Taking a second call while you are already on line
During a call, a beep is emitted by your operator to inform you that a second call is on hold. A screen
displays the number of this second caller on hold.
Press then the key to take back this new call.
Your first contact is put on hold and you can talk with the second caller.
Making a second call while you are already on line
During a conversation, press then dial the number to be called.
The call in process is then put on hold and you can take the second call back.
Switching from one call to the other
To switch from one call to the other, press then the key .
The call in process is then put on hold and you can take the second call back.
Ending one of the two calls
To end one call and continue with the other, press then the key .
The call in process is then ended finally and you take the second call back.
To set up a 3-way conference (the 2 calls and yourself)
During a conversation, press then the key .
You can then talk with the 2 contacts at the same time.
To end the 3-way conference, press the red key
Note! signal is heard.

- 12 -
Note! This function of your telecorresponding service to its subscribers. phone is only functional if
your service provider offers the
7. Customising the handset
7.1. Handset naming
This function allows you to change the name of your handset.
1. Press , select "personal set" using the or key, Press .
2. "handset name " appears on the screen. Press .
- Use the keypad to enter the new name (up to 10 characters).
- Use key to delete wrong input if necessary.
3. Press key to confirm your selection. You will hear a confirmation tone.
English
7.2. Tone settings
7.2.1. Handset ringer level
You can choose from four ringer volumes.
2. Using the or key, select "handset tone" Press .
3. "ring volume " appears on the screen. Press
4. Use or to select the volume level.
5. Press key to confirm your selection.
7.2.2. Handset ringer melody
This function allows you to assign a ring tone for incoming calls.
2. Using the or key, select "handset tone" Press .
3. Using the or key, select "ring tones" Press
4. Use or to select the ring tone.
7.2.3. Key tone On/Off
This function allows you to activate or deactivate tones being heard when pressing the keypad.
1. Press , select "personal set" using the or key. Press .
2. Using the or key, select "handset tone". Press .
3. Using the or key, select "key beep". Press
4. Use or to select "ON" or "off" setting.
.
.
.

- 13 -
7.3. Modifying the language
2. Using the or key, select "language". Press .
3. Using the or key, select "key beep". Press
4. Use or to choose the desired language.
7.4. Auto talk ( Refer to § 4.1.3 “Answering a call” page 6)
When active, the auto hang up feature enables you to automatically hang up as soon as you put the
handset on the base.
1. Press , select "personal set" using the or key. Press .
2. Using the or key, select "auto hang-up". Press .
3. Use or to select "ON" or "off" setting.
D16V/D18V/D21V
7.5. Key lock
You can lock the keypad to prevent inadvertent activation.
1. Press and hold key for 1 second, when the keypad lock is switched ON, the display will
show "keys locked".
2. To recover to normal, press and hold key 1 sec or replace handset into the base cradle.
8. Phone setting
8.1. Time and date
1. Press , select "clock&alarm" using the or key, Press .
2. Using the or key, select "date/time". Press . The date is displayed.
- To keep the date, press .
- To change it, enter the new date in YYYY/MM/DD format.
- To go back to change the entry, press .
3. Press . The date is displayed.
- To keep the time, press .
- To change it, enter the new time in the HH: MM format.
(If, after entering the time, the time format is 12H, use the key to set aM and the key to set
pM).
- To go back to change the entry, press .
4. Press . You will hear a confirmation tone.
.

- 14 -
8.2. Date format / Hour format
8.2.1. Hour format
2. Using the or key, select "set format". Press .
3. Using the or key, select "time format". Press .
4. Use or to select format.
8.2.2. Date format
This function allows you to define the date format (DD/MM ou MM/DD).
2. Using the or key, select "set format". Press
3. Using the or key, select "date format". Press .
4. Use or to select format.
English
8.3. Alarm clock
To set the date and time:
2. Using the or key, select "alarm". Press .
3. To activate the alarm once, select "on once ".
4. To repeat the alarm each day at the programmed time, select "on daily ".
5. To deactivate the alarm, select "off ".
6. Select your choice then press :
Use the touch tone pad to enter the current alarm time. Enter minutes first (format is
HH:MM).
(If, after entering the time, the time format is 12H, use the key to set aM and the key to set
pM).
8.4. Modifying alarm tone
2. Using the or key, select "alarm tone". Press .
3 melodies are available: "melody 1", "melody 2" and " melody 3".
3. Select the desired melody.
.

- 15 -
9. Advanced settings
9.1. Base master PIN code
Your base station code (default setting 0000) is required to access certain security functions. This
code can include 8 digits.
1. Press .Select "advanced set" using the or key, press .
2. "change pin " appears on the screen. Press .
The base station code entry screen is displayed.
3. Enter your old code first. Each time a digit is entered the «_» is replaced by a «*».
Press to confirm.
4. Enter your new PIN code. Each time a digit is entered the «_» is replaced by a «*».
Note! Carefully note your base station code. You will need it to change certain settings.
9.2. Association handset & base
This function allows you to register a new handset on your base.
1. Press . Select "advanced set" using the or key, press .
D16V/D18V/D21V
3. Enter the 4 digit base master PIN code (default 0000). Each time a digit is entered the «_» is
replaced by a «*».
4. Press and hold key for 5 seconds (after 1 minute if no Handset has started association process
the base goes back to standby).
5. Press key to confirm. The display shall show "WAITING" to indicate the waiting state.
6. Once the handset is registered, you will hear a confirmation tone. The handset automatically exits
the registering mode.
7. The handset number assigned automatically by the base appears on the screen.
9.3. Disassociation of a handset
This function allows you to de-register a handset from your base.
2. Using the or key, select "unregister". Press .
3. Enter the 4 digit base master PIN code (default 0000). Each time a digit is entered the «_» is
replaced by a «*». Press key to confirm.
4. Select the handset you want to delete (at standby state, "pls reg h/s" is displayed on the screen).
You will hear a long beep confirmation tone.
2. Using the or key, select "registration ". Press .

- 16 -
9.4. Modifying the country
2. Using the or key, select "country". Press .
3. Enter the base master PIN code (default 0000). Each time a digit is entered the «_» is replaced by
a «*». Press key to confirm.
4. Using the or key, select the country where you will use the telephone. Press .
5. A confirmation screen appears, press .
The message "wait.." appears on the screen. You will hear a confirmation tone.
9.5. Restoring the Handset / Base Default Settings
To restore the factory settings for your Handset or your Base:
2. Using the or key, select "reset". Press .
3. A confirmation screen appears, press - If you want to confirm the reset, press -
To cancel the reset, press .
English
4. You will hear a confirmation tone: the settings of your phone are restored to their initial values.
9.6. Prefix ( Depending on Country)
If a PABX is used in a private network, you can program the outside call prefix.
This function sets:
- the PABX prefix number: this number will be added at the beginning of the number you
dialled.
- the number to be detected: if the number you dialled starts with the recorded sequence,
this sequence will be automatically deleted.
These two settings are not applied if number you dialled starts with "#" or "*".
2. Using the or key, select "auto prefix". Press .
3. Select "detect digit" to define the number giving you access to the outside line.
4. Select "prefix" to specify the «digits before prefix».
9.7. Flash timing
If you connect your telephone to a private automatic branch exchange or use it in a foreign country,
you may need to modify the flash duration in order to use your telephone correctly with regard to
the following functionalities: outgoing 2nd call, incoming 2nd call, conference call.
Contact your administrator, who will supply the appropriate time period, and proceed to the new
settings.
.
.

- 17 -
2. Using the or key, select "recall time". Press .
3. Three choices are available: " short ", " medium " and " long ".
4. Select the appropriate time period.
9.8. Modifying the dialing mode (Depending on Country)
Most telephone systems use the tone dialling mode. You can, however, use the pulse dialling mode.
To select a dialling mode, follow this procedure:
2. Using the or key, select "dial mode". Press . Two modes are available: "tone" et "pulse".
Press key to confirm your selection. You will hear a confirmation tone 9.9.
First ring
Activating this function is only useful if your line does not have the CLIP service.
This menu allows you to arrange your telephone to ring when a call is received even if it is connected
on the same line with another device (a fax, a cord telephone, etc.).
This function is activated by default. It will be automatically deactivated when a CLIP call is received
(the number of which will be displayed on the handset screen).
D16V/D18V/D21V
- Select "ON" using the or key to activate the first ring.
- Select "OFF" using the or key to deactivate the first ring.
10. Call log
10.1.Received call log
If you have subscribed to a "Caller display" service, the received call log presents the calls you
received. (max. 5 last calls). To consult the list:
1. Press briefly ҏkey. 
2. The most recent name or call number is displayed according to whether your contact's number
is included in your phonebook or not.
- If it is a private number, the screen displays "withhold id".
- If you are not in same area as your contact, the screen displays "unavailable".
3. Press to display the date and the time of the call.
10.2.Diallled call log
The dialled call log presents the calls you made (max. 5 last calls).
To consult the list:
. Press1 . Select "advanced set" using the or key, press .
Using the2. or key, select "first ring ". Press .

- 18 -
1. Press briefly .
2. The last dialled number is displayed.
3. To recall this number, press key.
11. Answering machine
Your telephone features an answering machine with pre-recorded announcements and the possibility
of remote access.
The answering machine function of your telephone has two operating modes:
- Basic answering machine: an announcement indicates that you are not available. Your
correspondent cannot leave any messages.
- Recording answering machine: an announcement tells your correspondents that they can
leave you a message, which they can record after a beep.
Control panel
English
Description:
Key Functions
Start playback of the messages. Stop
playback of the messages.
Go to the next message.
Short press: go back to the beginning of the
message.
Press twice: go back to the previous message.
Delete the current message (Short press in
playback mode).
Delete all messages already played back
(Press and hold outside playback mode)
Increase the base loudspeaker volume.
Decrease the base loudspeaker volume.
Enable or disable the answering machine
function.
11.1. Enabling / disabling the answering machine

- 19 -
11.1.1. From the base
- To deactivate your answering machine, press the key on the base. The indicator
light of the key goes off.
- To activate your answering machine, press again the key on the base. The
indicator light of the key turns on blue and the announcement that will be used is broadcast.
Note! Each time you power on your base, the answering machine goes to its previous state
(activated or deactivated).
11.1.2. From the handset
1. Press . Select "answ machine" using the or key, press .
2. Select "answ. ON/OFF" using the or key, press .
3. Select "ON" or "off" using the or key to activate or deactivate your answering machine, press .
11.2. Modify the answering machine mode
1. Press . Select "answ machine" using the or key, press
2. Select "answer mode" using the or key, press .
3. Select "answ. &record" or "answer only" using the or key, press
.
You will hear a confirmation tone.
D16V/D18V/D21V
11.3. Modifying the outgoing message (OGM)
11.3.1. Recording a personal outgoing message
1. Press . Select "ANSw machine " using the or key, press
2. Select "record ogm" using the or key, press .
3. Select "answ. & record" or "answer only" using the or key, press .
4. Select "record ogm" using the or , press .
5. Clear state your announcement close to the base.
6. At the end of your announcement, press . A confirmation beep is issued.
If you make a mistake while recording the announcement, repeat the operations described above
until you are satisfied with your announcement. The maximum recording duration for an
announcement is 120 seconds.
Note!
The recording start and end beeps are not part of your announcement.
.
.

- 20 -
.
.
.
Note! The recording of a new announcement will automatically replace the previous
announcement.
11.3.2. Playing outgoing message
1. Press . Select "answ machine " using the or key, press
2. Select "record ogm" using the or key, press .
3. Select "answ. &record." or "answer only" using the or key, press
.
4. Select "play" using the or key, press The announcement that will be used is
broadcast.
After broadcasting the announcement, your answering machine will return to standby mode.
Note! If no announcement is recorded, you will hear a beep.
11.3.3. Delete your personal outgoing message
If you have not saved a personal announcement, the answering machine will
Note!
automatically use one of the pre-recorded announcements.
1. Press . Select "answ machine "using the or , press .
2. Select "record ogm" using the or key, press
3. Select "Answ. &record" or "answer only" using the or key, press .
4. Select "delete" using the or key, press
The anonymous announcement corresponding to the current answering machine mode
(simple/recorder) is automatically played.
At the end of the playback, the announcement is deleted and you are back to the previous menu.
English
11.4. Adjusting the volume of the base speaker
To adjust the listening level, press the key or the key on the base.
The new volume is changed directly on the speaker.
Press successively the key or the key on the base until you obtain a satisfactory level.
11.5. Playing messages using the base
If you have received new messages, the indicator light of the key flashes blue and the
icon flashes on the handset screen.
Press the key to listen to your messages:
- If you have new messages, only the latter will be played, from the most recent one to the oldest
one.
- If you have no new messages, all the older messages will be played, from the most recent to the
oldest one.
.

- 21 -
A beep is issued after each message is broadcast and the next message is broadcast automatically.
Note! For the key to operate correctly,
Use it only after 2 seconds as from the start of message playback.
When a message is being left by a correspondent, you can open the line (by
Note!
pressing the key) to answer at any time.
11.5.1. Listen again to the current message
Press the key during the playback of the message.
11.5.2. Listen again to the previous message
Press the key twice to hear the previous message again.
11.5.3. Go to the next message
During playback of the message, press the key to skip to the next message.
11.5.4. Stop the playback of the messages
Press the key to stop the playback of the messages.
Press the key a second time in order to play again the current message.
11.6. Playing messages using the handset
If you have received new messages, the indicator light of the key flashes blue and the
icon flashes on the handset.
1. Press . Select "answ machine "using the or key, press .
2. Select "Play" using the or key, press .
D16V/D18V/D21V
11.7. Deleting messages
11.7.1. Deleting the current message
During the playback of the message, press the key.
The message in progress is deleted:
- If you have other messages, the next message is broadcast.
- Otherwise, the answering machine returns to standby mode.
11.7.2. Deleting all messages already played back
1. In standby mode, hold down the key until you hear a beep.
This beep informs you that all your messages already played back have been deleted.
- OR -
1. Press . Select "answ machine "using the or key, press .

- 22 -
2. Select "delete all" using the or key, press .
3. Press to confirm deletion.
A beep indicates that all messages already played back have been deleted.
12. Answering machine setup
12.1. Number of rings
This parameter enables you to set the number of times your telephone rings before the
answering machine answers a call. The number of rings can be set between 2 and 7. You can
also select the "ECONOMY"mode. The "ECONOMy" mode automatically determines the number of
rings: If there are no new messages on the answering machine, the number of rings will be 4,
otherwise the number of rings will be 2.
1. Press . Select "answ machine " using the or key, press .
2. Select "settings" using the or key, press
3. Select "ring delay" using the or key, press .
4. In the list, select the desired number of rings (between 2 and 7) using the or keyor the
"ECONOMy" mode, Press .
12.2. Remote access to answering machine
Your answering machine can be interrogated remotely. This function lets you play back your
messages and set up your answering machine from another telephone located outside your home.
12.2.1. Activate/deactivate remote access
1. Press . Select "answ machine " using the or key, press .
2. Select "settings" using the or key, press
3. Select "remote acc." using the or key, press .
4. Use or to select "activate" or " deactivate " setting.
5. Press key to confirm your selection. You will hear a confirmation tone
English
12.2.2. Remote access control
To remotely access your answering machine: Dial your telephone number and wait for the answering
machine to come on.
When your outgoing message is played, press # and enter your remote access code (0000 by default).
The code for remote access to the answering machine corresponds in fact to the
Note! PIN Code of your Base. This code is 0000 by default, and it can be modified from the
"ADVANCED SET / CHANGE PIN" menu (refer to the paragraph “Base master PIN code”
page 14).
A beep will indicate access to the answering machine. You can carry out the following operations:
1: Previous message.
2: Listen to your messages.
3: Next message.
.
.

- 23 -
6: Delete the current message.
8: Stop the playback of the message.
9: Switch OFF the answering machine.
12.3. Selecting the answering machine language
You can choose the language of your answering machine. The messages will be played back in the
language you select.
1. Press . Select "answ machine " using the or , press .
2. Select "settings" using the or key, press .
3. Select "language" using the or key, press .
4. In the list, choose the desired language using the or key.
12.4. Memory status
Your answering machine has a capacity of 15 minutes (2 minutes for the OGM and 13 minutes
for the messages) or 59 messages.
When your answering machine reaches its maximum recording capacity, you can no longer receive
new messages.
13. Changing the battery
Make sure the telephone is OFF before you replace battery.
1. Remove the battery compartment door.
2. Disconnect the jack attached to the battery pack then remove the battery pack from the handset.
3. Insert the new battery pack and connect the cord into the jack inside the handset.
4. Put the battery compartment door back on.
5. Place handset in the base to charge. Allow the handset battery to properly charge (for 12 hours)
prior to first use or when you install a new battery pack. If you do not properly charge the phone,
battery performance will be compromised.
D16V/D18V/D21V
Danger of explosion if battery is incorrectly replaced. Replace only with 2,4V 550mAh
type or equivalent rechargeable battery pack. Do not dispose of the battery in a fire. The
cell may explode. Check with local code for possible special disposal instructions.
13.1.Battery safety precautions
- Do not burn, disassemble, mutilate or puncture. Like other batteries of this type, toxic materials
could be released which can cause injury.
- To reduce the risk of fire or personal injury, use only the battery listed in the user’s guide. -
Keep batteries out of the reach of children.
- Remove batteries if storing over 30 days.
14. General product care
To keep your telephone working and looking good, follow these guidelines:
- Avoid putting the phone near heating appliances and devices that generate electrical noise (for
example, motors or fluorescent lamps).
- DO NOT expose to direct sunlight or moisture.
- Avoid dropping and other rough treatment to the phone.
- Clean with a soft cloth.

- 24 -
- Never use a strong cleaning agent or abrasive powder because this will damage the finish.
- Retain the original packaging in case you need to ship the phone at a later date.
15. Troubleshooting
15.1.Causes of poor reception
x Aluminium siding. x Foil backing on insulation. x Heating ducts and other
metal construction can shield radio signals. x You are too close to appliances
such as microwaves, stoves, computers, etc. x Atmospheric conditions, such as
strong storms. x Base installed in the basement or lower floor of the house. x
Base is plugged into an AC outlet with other electronic devices.
x Baby monitor is using the same frequency.
x Handset battery is low.
x You are out of range of the base.
15.2.Troubleshooting tips
15.2.1. Caller id
Problem
Solution
No display x Is battery fully charged? Try replacing the
battery. Make sure the battery is properly
installed and connected.
x If you are using AC power, make sure that the
unit is connected to a non-switched electrical
outlet. Disconnect the unit from the plug and
plug it in again.
x Did you order Caller ID service from your local
telephone company?

- 25
D16V/D18V/D21V English
11.7.15.2.2. Telephone Deleting messages
11.7.1. Deleting the current message
Problem Solution
During the pNo dial tone layback of the message, press the x Check installation: key.
The message in progress is deleted: - Is the base power cord connected to a
- If you have other messages, the next message working outlet? is broadcast.
- Otherwise, the answering machine returns to standby mode. - Is the telephone line cord
connected to the base unit and the wall jack?
11.7.2. Deleting all messages already played back
x Disconnect the base from the wall jack and
connect another phone to the same jack. If 1. In standby mode, hold down the key until you
hear a beep.
there is no dial tone in the second phone, the
This beep informs you that all your messages already played back have been deleted.
problem might be your wiring or local service.
- OR - x Is the handset out of range of the base?
answ machine "using thex Make sure the batt or key, press ery is pr. operly charged
1. Press . Select "
(12 hours).
2. Select "delete all" using the or key, press x Is the battery pack installed correctly? . x
Did the IN USE indicator come on?
3. Press to confirm deletion.
A beep indicates that all messages already played The battery may need to be charged. back
have been deleted.
Dial tone is OK, but can’t dial out x Make sure the tone/pulse setting is correct.
12. Handset does not ring Answering machine setup x Make sure the
RINGER setting on the
12.1. Number of rings handset is programmed to ON.
This parameter enables you to set the numberx of times your teYou may have too malephone rings
before the ny extension phones on your line. Try unplugging some phones. answering machine
answers a call. The number of rings can be set between 2 and 7.
You can also select the "ECONOMY"mode. The "ECONOMy
x See solutions for
" mode
automatically
«NO dial tone».
determines the
number of rings: If there are You experience static, noise no new messages on the or fading in
x Is handset out of range? answering machine, the number of rings will be 4, otherwise the
number of rings will be 2. Move closer to the base. and out x Does the base need to be
relocated?
1. Press . Select "answ machine " using the
x Charge battery.
or key, press .
x Make sure base is not plugged into an outlet
2. Select "settings" using the or key, press with another household appliance. .
3. Select "ring delay" using the or key, press .

- 26 -
15.3.4. Unit beeps In the list, select the desired number of rings (between 2 and 7) using the
or keyor
the- Place handset in "ECONOMy" mode, Press base for 20 seconds . to reset the security
code. If that doesn’t work, charge battery for 15 hours.
12.2.- Remote access to answering machine Clean charging contacts on handset and
base with a soft cloth.
- See solutions for «No dial tone».
Your answering machine - Replace battery. can be interrogated remotely. This function lets you
play back your messages and set up your answering machine from another telephone located
outside your home.
15.4.Memory dialling
12.2.1- Did you program the memor. Activate/deactivate remote access y location keys
correctly?
- Did you follow proper dialling sequence?
1. -Press Make sure the tone/pulse setting is correct. . Select "answ machine " using the or
key, press .
- Did you reprogram numbers into memory after power outage or battery replacement.
2. Select "settings" using the or key, press .
3. Select "remote acc." using the or key, press .
4. Use or to select "activate" or " deactivate " setting.
5. Press key to confirm your selection. You will hear a confirmation tone
1
D16V/D18V/D21V
16. Guarantee
16.1.Terms and Conditions for United Kingdom & Ireland only
In order to apply the guarantee, you should contact the Sagem Communications Helpdesk or the
retailer where you purchased the equipment. Proof of purchase will be required in either case.
Please make sure that you use your equipment only for the purpose for which it was designed and
under normal usage conditions.
Sagem Communications do not accept any liability for the equipment if used outside the frame of
its original designed purpose or any consequence that may arise from this usage.
Should any malfunction arise, the Sagem Communications Helpdesk or your retailer will advise you
how to proceed.
A) General Guarantee conditions
Sagem Communications undertakes to remedy by repair or exchange at its own convenience, free
of charge for labour and replacement parts, any defects in the equipment during the guarantee
period of 12 (twelve) months or 3 (three) months for accessories, from the date of original invoice
of the Equipment, where those defects are a result of faulty workmanship.
Unless the customer has concluded with Sagem Communications a maintenance contract in
respect of the equipment which specifically provides for repairs to be carried out at the customer's
premises, the repairs will not be carried out on the equipment at the customer premises.
The customer must however return the defective equipment at his/her own expense, to the address
supplied by the Sagem Communications Helpdesk or by the retailer.
In the case that a product needs to be sent in for a repair, it must always be accompanied by a
proof of purchase (which is not altered, written on or in any way made illegible) showing that the
product is still under guarantee. In the case that no proof of purchase is enclosed, the Sagem

- 27 -
Communications repair centre will use the production date as its reference for establishing the
guarantee status of the product.
Apart from all legal obligatory rules, Sagem Communications, do not give any Guarantee, either
implicit or explicit which is not set force in the present section, and can not be held responsible for
any direct or indirect, material or immaterial damage, either in or out of the frame of the present
guarantee.
If any provision of this guarantee shall be held to be in whole or in part invalid or illegal due to an
obligatory rule applicable to consumers pursuant to their national legislation, such invalidity or
illegality shall not impair or affect the remaining provisions or parts of this guarantee.
This guarantee does not affect the Customer statutory rights.
B) Exclusions From Guarantee
Sagem Communications shall have no liability under the guarantee in respect of: x
Damage, defects, breakdown or malfunction due to one or more of the following:
o Failure to properly follow the installation process and instructions for use o An external
cause to the equipment (including but not limited to: lightening, fire, shock, vandalism,
inappropriate conditions of electrical network or water damage of any nature)
o Modifications made without the written approval of Sagem Communications o Unsuitable
operating conditions, particularly of temperature and humidity
o Repair or maintenance of the equipment by persons not authorised by Sagem
Communications x Wear and tear from normal daily use of the equipment
and its accessories
x Damage due to insufficient or bad packaging of equipment when returned to Sagem
Communications x Usage of new versions of software without the previous approval of
Sagem Communications
English
x Work on any equipment or software modified or added without the prior written consent of
Sagem Communications x Malfunctions not resulting from the Equipment or from software
installed in user workstations for the purpose of use of the equipment.
Communication problems related to an unsuitable environment including:
o Problems related to access and/or connection to the Internet such as interruptions by access
networks or malfunction of the line used by the subscriber or his correspondent
o Transmission faults (for example poor geographical coverage by radio and TV transmitters,
interference or poor line quality)
o Local network faults (wiring, servers, workstations) or the failure of the transmission network
(such as but not limited to interferences, fault or poor quality of the network)
o Modification of the parameters of the cellular or broadcast network carried out after the sale
of the Product
x Normal servicing (as defined in the user guide supplied with the equipment) as well as
malfunctioning due to servicing not being carried out. Servicing costs are in any event always
borne by the customer.
x Malfunctions resulting from the usage of products, consumables or accessories not compatible
with the equipment.
C) Out of Guarantee Repairs
In the cases set forth in B) as well as after expiry of the guarantee period, the customer must ask
the Authorised Sagem Communications Repair Centre for a cost estimation prior to work being
carried out.
In such cases, the repair and delivery costs will be invoiced to the customer.
The foregoing shall apply unless otherwise agreed in writing with the customer and only for the
United Kingdom and Ireland.

- 28 -
Sagem Communications Helpdesk (from UK) : 08 71 075 07 12
Sagem Communications Helpdesk (from Ireland) : 01 60 583 84
Sagem Communications Helpdesk Email : dti.faxservice-uk@sagemcom.com
16.2.Terms and Conditions for other countries
If, despite our best efforts, your product presents any defects, you should refer to your retailer and
present the proof of purchase that they gave you on the day of purchase.
Should any malfunctioning arise, the retailer will advise you what to do.
For the warranty to apply, you should ensure that the product was used in accordance with the
instructions for use and the purpose for use, and that you have at your disposal the sales invoice
or receipt stating the date of purchase, the name of the retailer, the reference and the serial number
of the product.
No coverage shall be given under this warranty if the following conditions are applicable:
x The required documents have been modified or altered in order to take advantage of the
warranty.
x The manufacturing numbers, product brands or labels have been altered or made illegible. x
Interventions on the product have been made by an unauthorized person.
x The product has been subjected to abnormal or improper use.
x The product has been damaged by external factors such as lightning, over-voltage, moisture,
accidental damage, improper care as well as all Acts of God.
This present warranty does not affect the consumer rights that you may have under the laws in
effect in your country.
Important:
Should you return the product to the after-sales department, please ensure that you return as well
all the elements and accessories originally supplied with the product.
D16V/D18V/D21V
17. Environment
Preservation of the environment is an essential concern of Sagem Communications. The desire of
Sagem Communications is to operate systems observing the environment and consequently it has
decided to integrate environmental performances in the life cycle of its products, from
manufacturing to commissioning, use and elimination.
17.1.Packaging
The presence of the logo (green dot) means that a contribution is paid to an approved
national organisation to improve packaging recovery and recycling infrastructures.
To facilitate recycling, please respect the sorting rules set up locally for this kind of waste.
17.2.Batteries
If your product contains batteries, they must be disposed of at appropriate collection
points.
17.3.The product
The crossed-out waste bin stuck on the product or its accessories means that the
product belongs to the family of electrical and electronic equipments.

- 29 -
In this respect, the European regulations ask you to dispose of it selectively: x
At sales points in the event of the purchase of similar equipment.
x At the collection points made available to you locally (drop-off centre,
selective collection, etc.).
In this way you can participate in the re-use and upgrading of Electrical and Electronic Equipment
Waste, which can have an effect on the environment and human health.

Sagemcom D21V Digital Cordless Phone User Guide

Sagemcom D21V Digital Cordless Phone User Guide

More Related Content

What's hot (20)

Similar to Sagemcom D21V Digital Cordless Phone User Guide (20)

More from Telephones Online (20)

Recently uploaded (20)

Sagemcom D21V Digital Cordless Phone User Guide