Salesforce service sheet
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Grazitti Interactive provides robust Salesforce customization and consulting services. They have expertise in implementing, integrating, migrating to, and supporting Salesforce. Their capabilities include customizing Salesforce, developing applications on the Force.com platform, and integrating Salesforce with external systems and applications. Grazitti follows a process of reviewing business requirements, planning, designing, executing, and delivering Salesforce projects in an iterative manner with testing.
Salesforce service sheet
- 1. Service Overview Salesforce Consulting. Robust, On Demand Salesforce Customization Services From Grazitti Interactive.
- 2. Salesforce Service Sheet Salesforce is the preferred CRM solution worldwide. It allows your sales team to be more involved at every step of the sale like never before. What’s more! The force.com platform is highly customizable and provides rich devel- opment and deployment capabilities, which are leveraged by our team of salesforce experts to help you build salesforce functionality that serves you “Working with Grazitti and brings higher and faster return on investment. Interactive has been At Grazitti Interactive, we have the expertise and process driven approach to cater to the entire range of saleforce.com requirements from implementation incredible. I have worked to integration, migration, and support. Our forte is to build powerful applica- with many Apex develop- tionson top of force.com platform. Our team of salesforce experts works as ers in the past and a good an extension of your dev team to deliver the desired goals, while providing complete transparency. one is extremely hard to find. They always come in on budget and on time, Customization and they are an absolute Functional Technical pleasure to work with.” Development Heather Watkins, Sr. Manager Customer Communities & Programs, Marketo Inc. Extending Salesforce CRM, Developing other Cloud Apps using force.com, Apex, Visualforce, etc Migration Quick Books, Microsoft Integration Dynamics CRM, NetSuite, GoldMine, Sage SalesLogix, Bespoke Systems, and On-Premise Apps: Excel Spreadsheets. ERP,Databases,Legacy Systems, Websites, Accounting, Inventory, Order Management, Data Warehouse, Flat files, Xml files, etc. External Cloud Services: Amazon Web Services,Google AppEngine, etc. Other Services Consulting Services End-user Training Adminstration Fig.1: Grazitti Interactive Salesforce.com Capabilities Copyright © Grazitti Interactive. All rights reserved. 2
- 3. Our Capabilities Include Customization: Web-to-Lead forms Customize object-level, field-level, and page-level security Configure Roles and Sharing rules SFDC Customer Portal and SFDC Content Implement Validation rules, custom formula fields, and complex reports Implement advanced Workflows and Approval processes SFDC Partner Relationship Management (PRM) Development: Both CRM and non-CRM (Platform edition) apps Custom Visualforce pages and controller extensions Apex triggers and classes Apex test classes with at least 90% code coverage Force.com apps on .NET, PHP, and Java Expose custom Visualforce components via SFDC Customer Portal Custom pages leveraging Salesforce Sites Develop Custom apps on AppExchange Generate different kinds of reports and dashboards according to your needs. Integration: Leverage Force.com API to insert/update records from external systems to SFDC Integrate composite applications with Salesforce.com Leverage Apex Web services API to invoke external Web services and render external data on SFDC UI Integrate with AppExchange apps such as Coda2Go, Vertical Response, and EchoSign A leading marketing automation software provider leverages Force.com extensively to provide more functionality and insight in its lead generation program. Our Team has been involved with them to provide varied functionalities including: Project Name: Salesforce Site/Customer Portal setup Objective: Site to share Clinet’s knowledgebase, ideas, and answers objects with customers. Technologies used: Visualforce, Apex, Triggers, Public Knowledge-base, HTML5, CSS, JQuery Project Name: Similar Site API integration: Objective: Apex Integration with showsimilarsitesapi to generate reports with competitors on accounts and contacts. Technologies used: Remote site calls, Custom reports, Apex Project Name: Account-scoring application Objective: To score various accounts in database based upon the value of their different attributes. Technologies used: Triggers, Data-loader, Batch-processing, Schedulers Another leading marketing automation software provider wanted Salesforce.com JIRA integration.Our team of salesforce experts made a smooth integration Project Name:Salesforce-JIRA integration:. Objective: Integration of Client’s JIRA with Salesforce account to sync cases information to JIRA issues and other information Technologies used: Confluence connector setup and configuration. Copyright © Grazitti Interactive. All rights reserved. 3
- 4. Our Process About Us At Grazitti Interactive we combine skill, experience, and out of the box think- Our Salesforce CRM so that it’s fully ing to create a process tailor-made for your organization. We believe that as functional, up and running in the no two organizations are the same, their salesforce implementation cannot be shortest time possible. We under- the same either. We therefore follow a holistic process, which helps us identify these needs of each organization before we do the actual development. Our stand both the Salesforce platform process includes: and requirements of best in class BusinessProcess Review CRM Solution, which helps us cus- Review & document business requirements tomize your Salesforce platform so Map business requirements to Salesforce.com functionality that you get a higher return on your Planning investment, faster. Process roadmap POC – plan for phase I We implement your Salesforce CRM POC – plan for phase II so that it’s fully functional, up and running in the shortest time possible. Design & Execution Detailed Technical design We understand both the Salesforce Mock screenshots with buttons platform and requirements of best in UI workflows, fields, and buttons class CRM Solution, which helps us Integration points customize your Salesforce platform Validation rules so that you get a higher return on SFDC Profiles your investment, faster. Delivery For more information, please visit, Iterative Development and Unit testing http://www.grazitti.com/salesforce QA or Phase I (POC) delivery Call us at Next iteration US: +1 650 641 1754 Phase II delivery India: +91 172 5048500 Why Grazitti Interactive Expert Team Our experienced team of salesforce professionals has the unique combination of salesforce expertise, business acumen, and technology consulting to en- sure you maximize on your salesforce investment. Affordable Our expertise, experience, and offshore model ensure that you get the atten- tion you deserve and the quality you desire, at a significantly lower cost. Flexible We offer engagement models that give you the flexibility to choosethe service, which will add most value to their CRM implementation and integration process. Our transparent list of service packages helps make informed decisions. Copyright © Grazitti Interactive. All rights reserved. 4