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Accelerate Salesforce Integration with Informatica Cloud and Mansa Systems Twitter:  @infacloud
How Many Systems Are You Integrating Today? Nothing Yet… www.InformaticaCloud.com 1-3 Databases 1 ERP Multiple Systems/ MDM
Goals of Today ’s Presentation Gain insight into the benefits of data integration to Salesforce success Learn from a cloud integration case study Get an overview of Informatica Cloud Get started with a Quick Start Package
Fact: The need to integrate on and off premise will continue to increase “ By 2016,  half  of all CIO’s expect to operate the  majority  of their applications and infrastructure through  cloud  technologies ”  Jeff Shulman — Group VP and Team Manager, Gartner Source: Gartner Looks to the Cloud with Application Architecture Summit, Nov.  2011
Fact: Decision makers see integration as a key challenge with Cloud
Four Primary Cloud Integration Use Cases Data Migration App Synchronization Data  Validation Data  Replication Load data into cloud applications.  Migrate off of a legacy application to a cloud application Ensure data in cloud apps is in sync with the rest of the enterprise.  Front-office (CRM) to back-office (ERP) sync (customer, product master data between 2 systems). Ensure data in cloud apps  is of high quality.  Validate and cleanse address, email and phone information. Move cloud application data to  a local database  for reporting and compliance purposes. … without data integration, cloud-based systems won’t provide the value you’re seeking, indeed  they may not be cost effective at all .
Simplicity Purpose-built integration apps Self-service user interface Cloud and on-prem connectivity Rapid Deployment True multitenant SaaS solution Implement quickly Automatic upgrades Unified Platform Market-leading Platform Performance & scalability Interoperability for Hybrid IT  Informatica Cloud  is an integration as a service that delivers: Simplicity Rapid Deployment Unified Platform Informatica Cloud www.InformaticaCloud.com
Continuing to Innovate in the Cloud Industry ’s first true cloud-based integration service Industry ’s first usage-based integration service Industry ’s first mobile cloud integration service www.InformaticaCloud.com
Mansa Systems Overview Madison Cloutier Mansa Systems Sr Sales & Biz Dev www.InformaticaCloud.com
Mansa Systems Introduction Who We Are?   Certified Salesforce.com Consulting Partner and AppExchange Partner Founded 2006 - 40+ Employees Globally, 12 Salesforce Certifications  HQ in San Francisco & Development centers in India, China, Costa Rica & Columbia  What We Do?   Services - Salesforce Implementation ( Sales & Service Cloud ), Customization, Integration, Specialized Development for Force.com, Portals & AppExchange Apps, Training, Consulting  AppExchange Apps  How We Deliver?   Delivery Models – Project Based, On-Demand (T&M) and Staffing Services Global Delivery using Agile methodology with combination of On-shore, Near-shore and Off-shore teams  www.mansasys.com
Mansa Systems Customers Financial Services Health Care High Tech Manufacturing  Energy & Solar Entertainment Education Non-Profits …  others…
Salesforce CRM and Force.com Services Implementation Custom Development Integration Best Practices User & Admin Training Complete Salesforce.com  Implementation in 1-2 weeks Application Setup  to support your critical business processes Data Migration  from Legacy Systems On Demand  requests for administration tasks, maintenance, mini-projects, training & best practices 24 hr response time  – premier pkgs available On-shore, off-shore, global support teams Salesforce Staffing Augmentation Services – Contract & Permanent Placement Fast Track Implementation Remote Admin & Support Services
Key Benefits Salesforce Integration Complete View of Customers and Prospects Increase Salesforce User Adoption Rapid Integration   Cloud Based Integration Service   Easy to use Visual Modeling & Mapping Integration Flexibility
Customer Success Story Travis Grimm Mansa Systems Sr Consultant www.InformaticaCloud.com
Salesforce & Advent Integration using Informatica Cloud   Challenge Solution Benefits ? Firm was adding and updating thousands of client entries manually to Advent APX. Needed a secure interface between any systems and Advent APX. Without centralized automated processing, data maintenance and data quality between Salesforce and Advent APX was a pain. All Incoming and outgoing data about clients, accounts, and positions was synchronized, with the help of Informatica Cloud Sync service An interface was created in Salesforce which does automated export of client and account data and import of account, position, and security data from Advent APX. SFTP server was also setup for secure data exchange Company:  a Silicon Valley Wealth Management Company Opportunity:  Salesforce Integration Vertical:  Wealth Management Firm had its entire process automated ,without any manual effort involved in sharing, hence saving man hours Now firm can easily manage the investments & relationships with the help of Salesforce Firm can now countercheck and store client portfolios easily .
Advent & Salesforce Data Flow  Diagram ? .
Benefits Replaced manual data entry and data import with automated data synchronization, saving hundreds of man-hours per year. Synchronized view of clients across enterprise applications, so everyone is looking at the same data, no matter what application they use. Able to focus on client-centric service and sales activities rather than data maintenance.
Lessons Learned & Considerations Do make sure there is an integration super-user assigned within the organization that will be involved in the project and can take the reins once the project is completed. Do take the time to think about the best place for data to originate and what is critical data to synchronize across applications. Do involve all stakeholders in the organization that have data needs across all the applications that will share/synchronize data. Don't try to fully replicate data from all systems across the organization - try to think critically about what data needs to be used in multiple places and is most meaningful for the users on each application.
Informatica Cloud Demonstration Mark Murray Informatica Cloud Specialist www.InformaticaCloud.com
True SaaS Integration Multitenant Cloud-based Service… Your Company 2 1
True SaaS Integration Multitenant Cloud-based Service… Your Company Secure Agent 2 1 3
Fast Track Integration Package Designed for Small and Medium size projects Removes the complexity involved in integrating Salesforce and other applications Deliver Integration solutions in 8-10 days Includes 3 to 4 Integration processes Application Synchronization of key data – accounts, contacts, products, pricing, etc Complete view of Customer Sales & Fulfillment Customer Service … and more… Business Problems Solved Business Processes Supported
http://www.mansasys.com/salesforce-integration Get On the Integration Fast Track!
Don ’t Wait to Integrate! www.InformaticaCloud.com
Contacts Darren Cunningham, Informatica Cloud [email_address] Madison Cloutier, Mansa Systems [email_address]   Travis Grimm, Mansa Systems [email_address]   Mark Murray, Informatica Cloud [email_address] Twitter: @infacloud www.InformaticaCloud.com

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Accelerate #Salesforce Integration with Informatica Cloud and Mansa Systems

  • 1. Accelerate Salesforce Integration with Informatica Cloud and Mansa Systems Twitter: @infacloud
  • 2. How Many Systems Are You Integrating Today? Nothing Yet… www.InformaticaCloud.com 1-3 Databases 1 ERP Multiple Systems/ MDM
  • 3. Goals of Today ’s Presentation Gain insight into the benefits of data integration to Salesforce success Learn from a cloud integration case study Get an overview of Informatica Cloud Get started with a Quick Start Package
  • 4. Fact: The need to integrate on and off premise will continue to increase “ By 2016, half of all CIO’s expect to operate the majority of their applications and infrastructure through cloud technologies ” Jeff Shulman — Group VP and Team Manager, Gartner Source: Gartner Looks to the Cloud with Application Architecture Summit, Nov. 2011
  • 5. Fact: Decision makers see integration as a key challenge with Cloud
  • 6. Four Primary Cloud Integration Use Cases Data Migration App Synchronization Data Validation Data Replication Load data into cloud applications. Migrate off of a legacy application to a cloud application Ensure data in cloud apps is in sync with the rest of the enterprise. Front-office (CRM) to back-office (ERP) sync (customer, product master data between 2 systems). Ensure data in cloud apps is of high quality. Validate and cleanse address, email and phone information. Move cloud application data to a local database for reporting and compliance purposes. … without data integration, cloud-based systems won’t provide the value you’re seeking, indeed they may not be cost effective at all .
  • 7. Simplicity Purpose-built integration apps Self-service user interface Cloud and on-prem connectivity Rapid Deployment True multitenant SaaS solution Implement quickly Automatic upgrades Unified Platform Market-leading Platform Performance & scalability Interoperability for Hybrid IT Informatica Cloud is an integration as a service that delivers: Simplicity Rapid Deployment Unified Platform Informatica Cloud www.InformaticaCloud.com
  • 8. Continuing to Innovate in the Cloud Industry ’s first true cloud-based integration service Industry ’s first usage-based integration service Industry ’s first mobile cloud integration service www.InformaticaCloud.com
  • 9. Mansa Systems Overview Madison Cloutier Mansa Systems Sr Sales & Biz Dev www.InformaticaCloud.com
  • 10. Mansa Systems Introduction Who We Are? Certified Salesforce.com Consulting Partner and AppExchange Partner Founded 2006 - 40+ Employees Globally, 12 Salesforce Certifications HQ in San Francisco & Development centers in India, China, Costa Rica & Columbia What We Do? Services - Salesforce Implementation ( Sales & Service Cloud ), Customization, Integration, Specialized Development for Force.com, Portals & AppExchange Apps, Training, Consulting AppExchange Apps How We Deliver? Delivery Models – Project Based, On-Demand (T&M) and Staffing Services Global Delivery using Agile methodology with combination of On-shore, Near-shore and Off-shore teams www.mansasys.com
  • 11. Mansa Systems Customers Financial Services Health Care High Tech Manufacturing Energy & Solar Entertainment Education Non-Profits … others…
  • 12. Salesforce CRM and Force.com Services Implementation Custom Development Integration Best Practices User & Admin Training Complete Salesforce.com Implementation in 1-2 weeks Application Setup to support your critical business processes Data Migration from Legacy Systems On Demand requests for administration tasks, maintenance, mini-projects, training & best practices 24 hr response time – premier pkgs available On-shore, off-shore, global support teams Salesforce Staffing Augmentation Services – Contract & Permanent Placement Fast Track Implementation Remote Admin & Support Services
  • 13. Key Benefits Salesforce Integration Complete View of Customers and Prospects Increase Salesforce User Adoption Rapid Integration Cloud Based Integration Service Easy to use Visual Modeling & Mapping Integration Flexibility
  • 14. Customer Success Story Travis Grimm Mansa Systems Sr Consultant www.InformaticaCloud.com
  • 15. Salesforce & Advent Integration using Informatica Cloud Challenge Solution Benefits ? Firm was adding and updating thousands of client entries manually to Advent APX. Needed a secure interface between any systems and Advent APX. Without centralized automated processing, data maintenance and data quality between Salesforce and Advent APX was a pain. All Incoming and outgoing data about clients, accounts, and positions was synchronized, with the help of Informatica Cloud Sync service An interface was created in Salesforce which does automated export of client and account data and import of account, position, and security data from Advent APX. SFTP server was also setup for secure data exchange Company: a Silicon Valley Wealth Management Company Opportunity: Salesforce Integration Vertical: Wealth Management Firm had its entire process automated ,without any manual effort involved in sharing, hence saving man hours Now firm can easily manage the investments & relationships with the help of Salesforce Firm can now countercheck and store client portfolios easily .
  • 16. Advent & Salesforce Data Flow Diagram ? .
  • 17. Benefits Replaced manual data entry and data import with automated data synchronization, saving hundreds of man-hours per year. Synchronized view of clients across enterprise applications, so everyone is looking at the same data, no matter what application they use. Able to focus on client-centric service and sales activities rather than data maintenance.
  • 18. Lessons Learned & Considerations Do make sure there is an integration super-user assigned within the organization that will be involved in the project and can take the reins once the project is completed. Do take the time to think about the best place for data to originate and what is critical data to synchronize across applications. Do involve all stakeholders in the organization that have data needs across all the applications that will share/synchronize data. Don't try to fully replicate data from all systems across the organization - try to think critically about what data needs to be used in multiple places and is most meaningful for the users on each application.
  • 19. Informatica Cloud Demonstration Mark Murray Informatica Cloud Specialist www.InformaticaCloud.com
  • 20. True SaaS Integration Multitenant Cloud-based Service… Your Company 2 1
  • 21. True SaaS Integration Multitenant Cloud-based Service… Your Company Secure Agent 2 1 3
  • 22. Fast Track Integration Package Designed for Small and Medium size projects Removes the complexity involved in integrating Salesforce and other applications Deliver Integration solutions in 8-10 days Includes 3 to 4 Integration processes Application Synchronization of key data – accounts, contacts, products, pricing, etc Complete view of Customer Sales & Fulfillment Customer Service … and more… Business Problems Solved Business Processes Supported
  • 24. Don ’t Wait to Integrate! www.InformaticaCloud.com
  • 25. Contacts Darren Cunningham, Informatica Cloud [email_address] Madison Cloutier, Mansa Systems [email_address] Travis Grimm, Mansa Systems [email_address] Mark Murray, Informatica Cloud [email_address] Twitter: @infacloud www.InformaticaCloud.com

Editor's Notes

  • #2: http://info.informaticacloud.com/forms/Webinar_Oracle-Rae10082011
  • #7: Now before we start, it is important to have a common understanding of what Informatica Cloud is and what it is now. It is not simply PowerCenter running on Amazon. While it shares the same underlying engine as PowerCenter (via the Secure Agent), Informatica Cloud is a completely different user interface delivered on a multi-tenant metadata reposistory.
  • #14: 360 Degree View of Customers and Prospects – see accurate data from multiple systems Increase Salesforce User Adoption – make critical data easily available Rapid Integration – typcially in 2 weeks Cloud Based Integration Service – no HW or SW installation Easy to use Visual Modeling & Mapping – the IC UI is visual and easy to use – ongoing maintenance is easy Integration Flexibility – schedule and monitor SF integration processes
  • #21: Here’s how it works. You go to informaticacloud.com and sign up for an account. You’ll be promoted to download the Secure Agent, which will sit behind your firewall.
  • #22: Once the Agent is in place you create, configure, manage, and administer integration tasks from any web browser. A secure connection is established directly between the source and the target and the processing occurs in your environment. Take a minute to highlight the lines and emphasize that data is not staged.
  • #23: And more --- quoting, ordering, scheduling, project management, financial control