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AN ANALYSIS OF THE AIRLINE
INDUSTRY
STRATEGIC MANAGEMENT AND INFORMATION
TECHNOLOGY
Claudia Meirelles . Leonardo Bastos . Leonardo Sertã . Mariana David . Vinicius Pereira
1  THE
           2  THE
                       3
                       SCENARIOS
INDUSTRY   ECOSYSTEM
1  THE
           2  THE
                       3
                       SCENARIOS
INDUSTRY   ECOSYSTEM
1           2           3
THE AIRLINE INDUSTRY                  THE
                                   INDUSTRY
                                                 THE
                                              ECOSYSTEM
                                                          SCENARIOS


SOME KEY FACTS

• AFTER SECOND WORLD WAR: COMMERCIAL AVIATION BY
  MILITARY TECHNOLOGY


• LOW COST/LOW FARE MODEL SUCCEEDS (SOUTHWEST
  AIRLINES)


• GROWTH OF REGIONAL FLIGHTS IN BRICS
1  THE
           2  THE
                       3
                       SCENARIOS
INDUSTRY   ECOSYSTEM
THE AIRLINE INDUSTRY   1  THE
                                  2  THE
                                              3
                                              SCENARIOS
                       INDUSTRY   ECOSYSTEM
CONNECTIONS
THE ECOSYSTEM   1  THE
                           2  THE
                                       3
                                       SCENARIOS
                INDUSTRY   ECOSYSTEM
1  THE
           2  THE
                       3
                       SCENARIOS
INDUSTRY   ECOSYSTEM
TRENDS                              1  THE
                                               2  THE
                                                           3
                                                           SCENARIOS
                                    INDUSTRY   ECOSYSTEM

2050


• POPULATION IS GROWING AND AGING

• “COCOONING” EFFECT

• ENVIRONMENTAL CONCERN ABOUT THE INDUSTRY

• INCREASING IN OIL PRICES

• INCREASED OFFER: APPLICATIONS AND INFORMATION ON THE
  NETWORK
TRENDS                                       1   THE
                                                         2  THE
                                                                     3
                                                                     SCENARIOS
                                              INDUSTRY   ECOSYSTEM

POPULATION IS GROWING AND AGING


  2050 = 8,9 billion people and GDP of U$ 170 trillion (IATA 2011)




             2010                                 2050
TRENDS                              1  THE
                                               2  THE
                                                           3
                                                           SCENARIOS
                                    INDUSTRY   ECOSYSTEM

“COCOONING” EFFECT


• Willingness of people to direct their lifestyle
  to more focused activities in the home environment
• Leisure activities and work tend to
  focus gradually within the physical geographic
  limits
• security issues and could be in the process
  of change with the growth of social networking and
  mobility enhanced by the expansion of transport
  networks andcommunications equipment
TRENDS                                                                 1   THE
                                                                                      2 THE
                                                                                                    3
                                                                                                    SCENARIOS
                                                                        INDUSTRY     ECOSYSTEM

ENVIRONMENTAL CONCERN ABOUT
THE INDUSTRY



         % GLOBAL EMISSIONS
                                                            Pressure from society
                                                            representatives (NGOs)
                                                            and politicians on
          1,60%
                                             25%

                                                            corporate responsibility in
                                                            environmental issues and
                                                            climate change is growing
        2011                         2050                   and waving


Source: Guardian (2011) http://www.guardian.co.uk/environment/2009/sep/21/airlines-carbon-emissions-cut
TRENDS                             1   THE
                                               2  THE
                                                           3
                                                           SCENARIOS
                                    INDUSTRY   ECOSYSTEM

INCREASING IN OIL PRICES


• Oil represents 25% of industry costs (15% in 2001)
TRENDS                                                               1  THE
                                                                                 2  THE
                                                                                             3
                                                                                             SCENARIOS
                                                                      INDUSTRY   ECOSYSTEM

 INCREASED OFFER: APPLICATIONS AND
 INFORMATION ON THE NETWORK

  IN A TYPICAL WEEK, HOW MANY HOURS…?




SOURCE: North American Technographics Benchmark Surveys (2005-2010)
UNCERTAINTIES                                    1   THE
                                                             2  THE
                                                                         3
                                                                         SCENARIOS
                                                  INDUSTRY   ECOSYSTEM

KEY FOCAL ISSUES - 2050


• Can the development and expansion of virtual services on the
  platform of the Internet replace the corporate travel and holiday travel?
• Are there other modal that may compete with aviation? (long distance)
• What will be the level of urgency and pressure of society
  on environmental issues and climate change?
• Which alternatives energies will be available for the aviation industry?
• There will be significant increase in the level of security at airports?
• How will be the regulation of the sector?
• Any relevant political affairs?
TECHNOLOGY FOR MOBILITY
LOW RESTRICTIONS IN MIGRATION                             HIGH RESTRICTIONS IN MIGRATION




                                TECHNOLOGY FOR IMERSION
TECHNOLOGY FOR MOBILITY
JETSONS                         2                              STAR TREK                  1

LOW RESTRICTIONS IN MIGRATION                                       HIGH RESTRICTIONS IN MIGRATION




TITANIC                         3   TECHNOLOGY FOR IMMERSION
                                                               AVATAR                      4
TECHNOLOGY FOR MOBILITY
 JETSONS                                                           STAR TREK
EVERYONE TRAVELS (BY PLANE, BY TRAIN,                              RESTRICTIONS DUE TO
BY ...)                                                            REGULAMENTATION, DISEASES, WARS OR
                                                                   CLIMATE CHANGES
HIGH DEMAND FOR TRAVELLING
SERVICES                                                           ADOPTION OF TECHNOLOGIES FOR
                                                                   PHISICAL MOBILITY: MORE EFFICIENCY,
RIVALRY: A LOT OF COMPETITORS                                      LESS TIME, MORE CONFORT
NEED FOR DIFFERENCIATION!                                          LET’S GO TO SPACE!

LOW RESTRICTIONS IN MIGRATION                                                    HIGH RESTRICTIONS IN MIGRATION




 TITANIC                                TECHNOLOGY FOR IMMERSION
                                                                   AVATAR
IMMERSION AND CONNECTION TO DAILY                                  RESTRICTIONS DUE TO
ACTIVITIES                                                         REGULAMENTATION, DISEASES, WARS OR
                                                                   CLIMATE CHANGES
RESTRICTION OF AIRLINES COMPANIES:
MORE RARE, MORE VALUE                                              VIRTUAL CONTACT: SEEMS LIKE REAL
                                                                   NEW CHANNELS FOR SOCIALIZATION
TRAVELLING IS A SPECIAL EVENT!
                                                                   CONSUMERS IN FIELDS: OPPORTUNITY TO
                                                                   TRANSPORTATION OF GOODS!
...

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Scenarios for Airline Industry

  • 1. AN ANALYSIS OF THE AIRLINE INDUSTRY STRATEGIC MANAGEMENT AND INFORMATION TECHNOLOGY Claudia Meirelles . Leonardo Bastos . Leonardo Sertã . Mariana David . Vinicius Pereira
  • 2. 1 THE 2 THE 3 SCENARIOS INDUSTRY ECOSYSTEM
  • 3. 1 THE 2 THE 3 SCENARIOS INDUSTRY ECOSYSTEM
  • 4. 1 2 3 THE AIRLINE INDUSTRY THE INDUSTRY THE ECOSYSTEM SCENARIOS SOME KEY FACTS • AFTER SECOND WORLD WAR: COMMERCIAL AVIATION BY MILITARY TECHNOLOGY • LOW COST/LOW FARE MODEL SUCCEEDS (SOUTHWEST AIRLINES) • GROWTH OF REGIONAL FLIGHTS IN BRICS
  • 5. 1 THE 2 THE 3 SCENARIOS INDUSTRY ECOSYSTEM
  • 6. THE AIRLINE INDUSTRY 1 THE 2 THE 3 SCENARIOS INDUSTRY ECOSYSTEM CONNECTIONS
  • 7. THE ECOSYSTEM 1 THE 2 THE 3 SCENARIOS INDUSTRY ECOSYSTEM
  • 8. 1 THE 2 THE 3 SCENARIOS INDUSTRY ECOSYSTEM
  • 9. TRENDS 1 THE 2 THE 3 SCENARIOS INDUSTRY ECOSYSTEM 2050 • POPULATION IS GROWING AND AGING • “COCOONING” EFFECT • ENVIRONMENTAL CONCERN ABOUT THE INDUSTRY • INCREASING IN OIL PRICES • INCREASED OFFER: APPLICATIONS AND INFORMATION ON THE NETWORK
  • 10. TRENDS 1 THE 2 THE 3 SCENARIOS INDUSTRY ECOSYSTEM POPULATION IS GROWING AND AGING 2050 = 8,9 billion people and GDP of U$ 170 trillion (IATA 2011) 2010 2050
  • 11. TRENDS 1 THE 2 THE 3 SCENARIOS INDUSTRY ECOSYSTEM “COCOONING” EFFECT • Willingness of people to direct their lifestyle to more focused activities in the home environment • Leisure activities and work tend to focus gradually within the physical geographic limits • security issues and could be in the process of change with the growth of social networking and mobility enhanced by the expansion of transport networks andcommunications equipment
  • 12. TRENDS 1 THE 2 THE 3 SCENARIOS INDUSTRY ECOSYSTEM ENVIRONMENTAL CONCERN ABOUT THE INDUSTRY % GLOBAL EMISSIONS Pressure from society representatives (NGOs) and politicians on 1,60% 25% corporate responsibility in environmental issues and climate change is growing 2011 2050 and waving Source: Guardian (2011) http://www.guardian.co.uk/environment/2009/sep/21/airlines-carbon-emissions-cut
  • 13. TRENDS 1 THE 2 THE 3 SCENARIOS INDUSTRY ECOSYSTEM INCREASING IN OIL PRICES • Oil represents 25% of industry costs (15% in 2001)
  • 14. TRENDS 1 THE 2 THE 3 SCENARIOS INDUSTRY ECOSYSTEM INCREASED OFFER: APPLICATIONS AND INFORMATION ON THE NETWORK IN A TYPICAL WEEK, HOW MANY HOURS…? SOURCE: North American Technographics Benchmark Surveys (2005-2010)
  • 15. UNCERTAINTIES 1 THE 2 THE 3 SCENARIOS INDUSTRY ECOSYSTEM KEY FOCAL ISSUES - 2050 • Can the development and expansion of virtual services on the platform of the Internet replace the corporate travel and holiday travel? • Are there other modal that may compete with aviation? (long distance) • What will be the level of urgency and pressure of society on environmental issues and climate change? • Which alternatives energies will be available for the aviation industry? • There will be significant increase in the level of security at airports? • How will be the regulation of the sector? • Any relevant political affairs?
  • 16. TECHNOLOGY FOR MOBILITY LOW RESTRICTIONS IN MIGRATION HIGH RESTRICTIONS IN MIGRATION TECHNOLOGY FOR IMERSION
  • 17. TECHNOLOGY FOR MOBILITY JETSONS 2 STAR TREK 1 LOW RESTRICTIONS IN MIGRATION HIGH RESTRICTIONS IN MIGRATION TITANIC 3 TECHNOLOGY FOR IMMERSION AVATAR 4
  • 18. TECHNOLOGY FOR MOBILITY JETSONS STAR TREK EVERYONE TRAVELS (BY PLANE, BY TRAIN, RESTRICTIONS DUE TO BY ...) REGULAMENTATION, DISEASES, WARS OR CLIMATE CHANGES HIGH DEMAND FOR TRAVELLING SERVICES ADOPTION OF TECHNOLOGIES FOR PHISICAL MOBILITY: MORE EFFICIENCY, RIVALRY: A LOT OF COMPETITORS LESS TIME, MORE CONFORT NEED FOR DIFFERENCIATION! LET’S GO TO SPACE! LOW RESTRICTIONS IN MIGRATION HIGH RESTRICTIONS IN MIGRATION TITANIC TECHNOLOGY FOR IMMERSION AVATAR IMMERSION AND CONNECTION TO DAILY RESTRICTIONS DUE TO ACTIVITIES REGULAMENTATION, DISEASES, WARS OR CLIMATE CHANGES RESTRICTION OF AIRLINES COMPANIES: MORE RARE, MORE VALUE VIRTUAL CONTACT: SEEMS LIKE REAL NEW CHANNELS FOR SOCIALIZATION TRAVELLING IS A SPECIAL EVENT! CONSUMERS IN FIELDS: OPPORTUNITY TO TRANSPORTATION OF GOODS!
  • 19. ...