Searching for a Usable and Effective Intranet

Kristian Norling, an ICT strategist at Region Västra Götaland, outlines the development and evolution of intranet systems from 1996 to 2009, including significant milestones such as the implementation of a new CMS and portal framework projects. The document emphasizes the importance of effective management, interaction design, and enterprise search strategies in creating a user-friendly intranet. Various phases and technologies introduced over the years demonstrate a focus on enhancing communication and information access within the organization.