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PDA Dyslexia – Session 13
Hearing and Listening
‘Hearing – is the physiological processes by which
the auditory sensations are received by the ears
and transmitted to the brain.
Listening – is the complex psychological procedure
involving interpreting and understanding the
significance of the sensory experience.
In other words we can hear what someone says
without listening to them.’
        The Awesome Power of the Listening Ear, John Drakeford
Group Exercise
• How can you tell
  when someone is
  listening to you?

• How can you tell
  when they are not?
Body Language

• Awareness of the other
  person
Body Language

• Awareness of the other
  person
• Appropriate movements
Body Language

• Awareness of the other
  person
• Appropriate movements
• Eye contact
Body Language

• Awareness of the other
  person
• Appropriate movements
• Eye contact
• Environmental Factors
Active Listening

• Invitations
Active Listening

• Invitations
• Encouragement
Active Listening

• Invitations
• Encouragement
• ‘Useful’ questions
Active Listening

•   Invitations
•   Encouragement
•   ‘Useful’ questions
•   Silence
Feedback

• Paraphrasing
Feedback

• Paraphrasing
• Reflecting feelings
Feedback

• Paraphrasing
• Reflecting feelings
• Reflecting meanings
Feedback

•   Paraphrasing
•   Reflecting feelings
•   Reflecting meanings
•   Summarising
Paired Activity
• Think of an event or situation that you are
  willing to discuss with your partner.
• Take it in turns to be the speaker and the
  listener.
• As the listener, actively try to use some of the
  techniques that have been outlined
• The speaker should then give feedback, trying
  to identify which techniques were used
Putting it into Practice
• Over the next week, try and consciously
  implement some of the skills and techniques
  that we have discussed.
• Try to be aware of examples of others, and
  how they help or impede the discussions you
  have with them.
Using these skills
• Developing a rapport
• Building a trusting relationship
• Staged and progressive process

• Gathering information to build a helpful
  profile
• Remember that the impact of dyslexia may
  well impact in an individual’s wider life too
Building a Case History / Profile
• Working as a group, identify the range of
  areas and potential impact that you may need
  to consider when developing a case history.

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Session 13 slides slideshare