Setting Priorities: How to Balance Planned vs. Unplanned Work
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The document discusses balancing planned and unplanned work for product teams, emphasizing best practices and techniques to enhance operational efficiency. It highlights a framework focusing on prioritizing product outcomes and the challenges of communicating impacts to stakeholders. The content includes a panel discussion and audience participation through polls to engage the participants.
Setting Priorities: How to Balance Planned vs. Unplanned Work
- 1. Setting Priorities: How to Balance Planned vs. Unplanned Work
- 2. Brought to you by The Product Stack, a group of like-minded organizations that offer practical solutions for modern product teams. Our quest is to shine a light on the challenges everyday product teams face and offer up real advice and solutions that address these challenges head on. Join the conversation at www.TheProductStack.com.
- 3. Jim Semick Co-Founder, ProductPlan Today’s Panel Teresa Torres Product Coach, Founder, Product Talk Submit questions at anytime during the webinar! Kevin Steigerwald VP Products and UX, Jama Software Aloka Penmetcha Director of Product Management, Pivotal Labs
- 4. Poll: How many years have you been involved in the product planning process?
- 5. Agenda 1. Best practices on defining planned work 2. Techniques to handle unplanned work 3. Live QA Submit questions at any time during the webinar!
- 10. Proactive work ● Product outcomes ● Iterating on existing features ● Operational efficiency - Tech debt, reducing customer support tickets Reactive work ● Support escalations, emergency outages ● Feature requests coming in sideways
- 12. The framework ● Prioritize Product outcomes for the next quarter ● Reflect on operational efficiency - engineering and team efficiency ● Build roadmap
- 17. ● Impacts our ability to deliver on the roadmap ● It’s difficult to communicate impact to stakeholders. ● It’s unpredictable and can lead to unsustainable work
- 24. Poll: How do you currently handle unplanned work that pops up?
- 30. Squeeze it Backlog it Carry it Swap it Buffer it
- 31. ● Improve your prioritization process ● Improve the quality of application ● Free up capacity by removing dependencies ● Team structure
- 32. Poll: How frequently do you communicate your roadmap with other parts of your company?
- 33. How do we communicate changes?
- 34. Live Q & A Continue the conversation at www.TheProductStack.com Find us at: www.producttalk.org www.productplan.com www.pivotaltracker.com www.jamasoftware.com
- 35. Thank You. Continue the conversation at www.TheProductStack.com Find us at: www.producttalk.org www.productplan.com www.pivotaltracker.com www.jamasoftware.com