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Settlers of DevOps
Down with the Tyranny of Architecture
Governance
Rob Cummings
Solution Principal, Slalom
@opsrob
Why are we here?
I want to deliver customer
value faster and more
humanely.
Bi-Modal IT
Governed by Enterprise Architecture
May not have line of site to customer
Mode 1
Systems of
Record
Mode 2
Systems of
Innovation
All the cool things, maybe
“A system is more than the sum of its
parts. It may exhibit adaptive,
dynamic, goal-seeking, self-
preserving, and sometimes
evolutionary behavior.”
-- Donella H. Meadows. “Thinking in Systems.”
Bi-Modal IT
Mode 1
Systems of
Record
Mode 2
Systems of
Innovation
No flow
Bi-Modal is an overly
simplistic way to organize.
What actually works?
An acknowledgement that
innovation and change is
required throughout the org.
A system that takes into
account transition states
and feedback loops.
Enter Pioneers, Settlers, and
Town Planners.
Thank you Simon Wardley!
@swardley
http://blog.gardeviance.org/
Pioneers
Traits of Pioneers
- Live outside of “standards” and ITIL
- Fail, lots
- What they build usually isn’t trusted
- (nor should it be)
- Comfortable going with gut-feel
Settlers
Traits of Settlers
- Make prototypes real
- Build trust throughout the org
- They adopt each other's ideas, with customization
- (beginning of an ecosystem)
- Continuous improvement
Town Planners
Traits of Town Planners
- Focus on what is common and well defined
- Industrialize, scale
- Operational efficiency
- Build the services Pioneers rely on for future
experimentation
- Metric driven
A few things about this
model…
This is a theft based
pull model.
Pioneers, Settlers, Town Planners
Pioneers Settlers
Town
Planners
Theft Theft
Re-use
Everyone has line of site to customer
Mode 1
Systems of
Record
Mode 2
Systems of
Innovation
Bi-Modal IT
Pioneers, Settlers, and
Town Planners are all roles
requiring excellent people.
Pioneers, Settlers, and
Town Planners can (and
should) exist within a team.
Take care to foster the
feedback loops and
maintain the pull nature.
Let’s make it real.
Continuous Delivery
Adoption
- Small group of pioneers
- Sponsorship and common vision from the top
- Got to near MVP state
- Ultimately not adopted
Continuous Delivery Pilot
- Adopted much of the ideas and code
- Shipped into production, made it their own
- Followed by a number of other teams that adopted
and some customized
- Now we have a proliferation “problem”
App Team - Settlers
- Built a commodity pipeline and platform for the org to
adopt
- Intent is to allow pioneers and settlers to innovate on
the next thing.
Enter the Town Planners
To recap…
One team trying a thing…
Lots of teams, several tools
Now a Commodity
Anti-Patterns
Common anti-patterns
Lack of shared vision and
common outcomes.
Jumping into a new
model all at once.
Common anti-patterns
Using Enterprise
Architecture to prevent
waste and force adoption.
Common anti-patterns
Relying on Innovation Labs
or Centers of Excellence
for your pioneers.
Common anti-patterns
Forgetting your
organization requires a
systems thinking approach.
Common anti-patterns
Key Takeaways:
Create flows, not barriers
or mandates.
Each role is filled with
excellent people.
This is evolving, we are not finished.
Where will you take us?
rob.cummings@slalom.com
Thank you!!
@opsrob
https://speakerdeck.com/opsrob/settlers-of-
devops-boston-2017

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Settlers of DevOps - DevOpsDays Boston 2017