Sharepoint application development Chempoint -ilink systems
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Ilink Systems is a global software solutions provider specializing in the integration of software systems and custom applications, particularly within the chemical distribution industry. Their collaboration with Chempoint has led to the development of 'i-boards'—integrated dashboard solutions that enhance user experience by presenting critical information in real-time, significantly improving order process efficiency. This has resulted in performance enhancement, cost reduction, and greater operational effectiveness, demonstrated by a 25% reduction in order process time.
Sharepoint application development Chempoint -ilink systems
- 1. Key Contact | Suresh Nadgonde | Sr. Dir. Business Development | suresh@ilink-systems.com | 678-528-3287 | www.ilink-systems.com iLink Systems Thinking Beyond ChemPoint.com is the leading e-distributor of specialty and fine chemicals throughout North America, Europe, the Middle East, Africa, Asia, and Latin America. Founded in 1999, their global business combines leading-edge technology and the most efficient business processes with personal service and technical support-all grounded in a deep knowledge of the chemical industry. ChemPoint is a fully owned company of Univar NV - a global leader in chemical distribution. Company profile Situation ChemPoint was built utilizing i-BON technology (integrated – Best Of Need) utilizing Microsoft BizTalk server coupled to stand alone products for CRM, e-commerce, warehousing, content management and Microsoft Dynamics GP for (transaction and finance). For data collection and reporting, a data warehouse was built utilizing Microsoft SQL 2000. When the initial product was delivered, it presented a couple of obvious opportunities. First, was the issue of a user being required to go to multiple applications to perform their role. Second was the challenge of keeping contextually oriented on where you were in the process of executing your role. The strategic vision was to develop a unique i-board (integrated- board) for each business role within the organization. Each i-board is required to provide the necessary information and intuitive process flow to give the user at least 5 years of comparative experience on initial use. The comparison is based on the years of experience an individual would otherwise need to acquire to understand the multiple system interactions and where data is located and how to retrieve it. iBoard projects “ChemPoint drives technical innovation to performance”. ‘iLink enables ChemPoint’s innovation using best of need technology”. Technical situation Utilizing the latest technologies both in software and hardware, ChemPoint is unique in its speed to market with use of innovative products. ChemPoint’s technical philosophy has and continues to be one of investing maintenance dollars in the future, not the past. The latest rendition of their server farm hosts multiple HP DL 380 g6 servers running Intel’s Nehalem multi core/multi thread processors on Microsoft’s newest server 2008 r2 platforms. These unique processors coupled with Microsoft’s Hyper-v solution provide an infrastructure that is virtualized and optimized for both performance and value. By layering on top of a high performance infrastructure, software that is built to take advantage of multi core and multi thread processors, ChemPoint stays in a state of readiness to develop and deploy the latest software innovations. Critical to the success of this feature is the availability of talented, motivated developers interested in refining their skill sets while learning the advantages of new software. iLink provides this team for many of their opportunities. ChemPoint understands the risk of developing on products in their earliest release cycles, but considers any setbacks as merely a learning opportunity that ultimately leads the team to a stronger position upon delivery.
- 2. Key Contact | Suresh Nadgonde | Sr. Dir. Business Development | suresh@ilink-systems.com | 678-528-3287 | www.ilink-systems.com iLink Systems Thinking Beyond Solution With the advent of SharePoint 2007 and more recently the release of Silverlight 3, iLink’s development team in collaboration with ChemPoint’s business team was able to provide a solution that brings all of the relevant information to the end user in a set of presentation screens (i-boards) and portrays the necessary data in a logical consistent real time format. Implementation is based on a series of iterations in an agile format lasting 4-8 weeks from start to finish: • Strategic vision is to generate unique i-boards for each business role within the organization • Business teams are provided a framework to develop a conceptual i-board • The i-board is reviewed and once agreed upon, technology adds developers to the team • The i-board is coded over a 4-6 week period with weekly live presentations to the business • Upon completion the business provides the acceptance testing and approval to go into production This process makes sure the business is on track to have delivered what they expect with little opportunity for misunderstanding. iLink was able to use the technical and process best practices gained by participating in Microsoft’s Searvices Ready Program, to ramp up resources, so that the ChemPoint’s vision and innovation can be brought to life. Benefits The development of i-boards has had the profound effect that was initially desired. ChemPoint was able to provide a virtual environment that gives a resource new to a job the equivalence of someone with years of experience. The reuse of parts of i-boards has allowed for shorter cycles of i-board construction, reduced cost and coherent branding. This is translated into performance improvements, reduction in human error, process adherence, and end user satisfaction from a smarter work interface. Customer service i-board has cut ChemPoint’s order process time by over 25% which led to a redeployment of 25% of their resources as well opened the opportunity to outsource the nonverbal order segment. This has had the added benefit of providing business continuity during weather related events in our local area. iLink Systems Founded in 2002, iLink Systems, Inc. is an ISO and CMMI certified global software solutions provider, Microsoft Gold Level Partner and winner of the 2011 Mobility partner of the year award. iLink integrates software systems and develops custom applications, components, and frameworks on the Microsoft platform for IT departments, application services provides and independent software vendors. iLink solutions are used in a broad range of industries and functions, including healthcare, telecom, government, education, and life sciences. iLink's expertise also includes mobile and embedded systems, business intelligence, portals and collaboration, and user experience design. Headquartered in Bellevue, Washington, iLink has offices in Fairfax, VA; Houston, TX; Atlanta, GA; CA-Bay Area and Chennai, India, Trichy - India. To learn more, please visit http://www.ilink-systems.com . • Silverlight 3.0 • SharePoint 2007 • SQL Server 2008 • Microsoft Exchange • Microsoft Visual Studio 2008 • Microsoft Office 2007 Products and services ChemPoint used