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SharePoint Program Management
From P to shining P
Kevin Zollinger
Please join us for
SharePint!
SharePint will be held at
Red Rock Brewing, 254
South 200 West, Salt Lake
City, following the prize
raffle
Usergroup contacts:
• @SharePointUtah
• www.fb.com/UtahSharePointUsersGroup
• www.UTSharePoint.com
Who am I not?
I am not speaking in an capacity for Nu Skin.
This is all me and nothing but me.
Who am I?
• Director of Business Integration at Nu Skin.
• Former code-monkey.
• Have successfully installed Visual Studio, once.
• Fat bike racer.
• Not an author, blogger or frequent speaker.
• Former (and current?) opponent of SharePoint.
• Married, 4 children, 4.5 grandchildren.
• Really hoping Utah beats Arizona today!
• Talking about great stuff done by other people
Where am I?
• kevin@zollinger.org
• http://zollinger.org/contact
• http://facebook.com/zollinger
• https://twitter.com/kevinzollinger
• http://linkedin.com/in/zollinger
• https://connect.garmin.com/profile/FatManRacer
• https://www.strava.com/athletes/269410
• slides: http://sl.zollinger.org/sps
What are we going to cover?
• No code! Lots of pretty pictures!
• The Nu Skin story
• 3 obvious things
• 4 not-so obvious, perhaps clever things
• 3 things we are still working on
• Q & A
Where else should you be?
• Eric Overfield - Practical Strategies for
SharePoint and Responsive Web Design
• Brent Tenney - inspiration hour (for new
site owners)
• Christian Buckley - Managing SharePoint
On Prem vs Online: Compare and
Contrast
• Keith Rimmington - My browser is my
IDE? Developing Enterprise applications
with AngularJS and SharePoint REST
services.
How to give a presentation
Obvious 1 - Know your strategy
• Big Bang!
• Organic Growth
Obvious 2 – Do It Right
• Information Architecture
• Make it work every where and always
• Make it fast
• All browsers, all the time
• Mobile (Responsive)
• Invest time & money!
Once all that is in place….
The only thing that mattes is
Obvious 3 – Make it sexy
• It can’t look like SharePoint!
• Intuitive
• Simple beats comprehensive
• Find your “Wow!”
• You are competing with FaceBook
Clever 1 - Frictionless feedback
Clever 2 – Small apps can be huge
Clever 3 – Use a lever, Archimedes
• You can’t use only your development
team
• SharePoint Community site & meeting
• Super Users
• Outsource / Apps
• Network! (Steal liberally!)
Clever 4 – Begin with the end in mind
• Governance!
• Build your brand!
• Support?
• Slow your flow
Still to do: Document Management
• OneDrive for Business isn’t DropBox
• SharePoint isn’t the same as a fully baked
CMS.
Still to do: Social
• Yammer? Discussion Board? Community?
• Information that decreases in value over
time
• People still prefer email…
Still to do: measurement
• Hard to justify additional spend without
proof the first investment worked!
Questions?

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August Patch Tuesday

SharePoint Saturday - From P to Shining P

  • 1. SharePoint Program Management From P to shining P Kevin Zollinger
  • 2. Please join us for SharePint! SharePint will be held at Red Rock Brewing, 254 South 200 West, Salt Lake City, following the prize raffle
  • 3. Usergroup contacts: • @SharePointUtah • www.fb.com/UtahSharePointUsersGroup • www.UTSharePoint.com
  • 4. Who am I not? I am not speaking in an capacity for Nu Skin. This is all me and nothing but me.
  • 5. Who am I? • Director of Business Integration at Nu Skin. • Former code-monkey. • Have successfully installed Visual Studio, once. • Fat bike racer. • Not an author, blogger or frequent speaker. • Former (and current?) opponent of SharePoint. • Married, 4 children, 4.5 grandchildren. • Really hoping Utah beats Arizona today! • Talking about great stuff done by other people
  • 6. Where am I? • kevin@zollinger.org • http://zollinger.org/contact • http://facebook.com/zollinger • https://twitter.com/kevinzollinger • http://linkedin.com/in/zollinger • https://connect.garmin.com/profile/FatManRacer • https://www.strava.com/athletes/269410 • slides: http://sl.zollinger.org/sps
  • 7. What are we going to cover? • No code! Lots of pretty pictures! • The Nu Skin story • 3 obvious things • 4 not-so obvious, perhaps clever things • 3 things we are still working on • Q & A
  • 8. Where else should you be? • Eric Overfield - Practical Strategies for SharePoint and Responsive Web Design • Brent Tenney - inspiration hour (for new site owners) • Christian Buckley - Managing SharePoint On Prem vs Online: Compare and Contrast • Keith Rimmington - My browser is my IDE? Developing Enterprise applications with AngularJS and SharePoint REST services.
  • 9. How to give a presentation
  • 10. Obvious 1 - Know your strategy • Big Bang! • Organic Growth
  • 11. Obvious 2 – Do It Right • Information Architecture • Make it work every where and always • Make it fast • All browsers, all the time • Mobile (Responsive) • Invest time & money! Once all that is in place…. The only thing that mattes is
  • 12. Obvious 3 – Make it sexy • It can’t look like SharePoint! • Intuitive • Simple beats comprehensive • Find your “Wow!” • You are competing with FaceBook
  • 13. Clever 1 - Frictionless feedback
  • 14. Clever 2 – Small apps can be huge
  • 15. Clever 3 – Use a lever, Archimedes • You can’t use only your development team • SharePoint Community site & meeting • Super Users • Outsource / Apps • Network! (Steal liberally!)
  • 16. Clever 4 – Begin with the end in mind • Governance! • Build your brand! • Support? • Slow your flow
  • 17. Still to do: Document Management • OneDrive for Business isn’t DropBox • SharePoint isn’t the same as a fully baked CMS.
  • 18. Still to do: Social • Yammer? Discussion Board? Community? • Information that decreases in value over time • People still prefer email…
  • 19. Still to do: measurement • Hard to justify additional spend without proof the first investment worked!

Editor's Notes

  • #8: P to Shining P == Pariah to Possible to Premium - A journey that each team takes, one user at a time
  • #10: SDL Innovate 2013 - Keynote: The Art of Enchantment with Guy Kawasaki - My counter starts now, we have 10 slides before the last one, and only 20 total.
  • #11: History of SharePoint / Portal at Nu Skin Microsoft Office Shared Server -> SharePoint 2007 -> Wordpress -> 0SharePoint 2010 – Insite SharePoint 2010 – Insider (Hired first full time developer) -> SharePoint 2013 Portal was big bang, everything else has been Organic If you do Big Bang the support should be in place Organic can be hard to sustain Either way, launching your solution is only the beginnning
  • #12: Information Architecture People will only come to the portal to get something they want, but you don’t always have control over what goes there Whistle blower / Stocks What we should have Weather / Traffic / Personal Documents What other people have done Time off / Payroll Work every where No VPN – must be available any where Search has *got* to work – talk about broken search / people search Fast means lightweight pages and optimized code, that takes time and work We support IE, Firefox, Chrome and Safari for end users with some exceptions. Most don’t run into the exceptions. We’ve had responsive from the launch of iNSider, every new app gets tested on phones Content is hard, must be fresh, relevant and local. (Market rollout)
  • #13: http://www.topsharepoint.com/ But SharePoint is ugly, we want it to look like that….. Spend on design, but your users won’t always use it -> QMS SOP site You can’t hide *all* the SharePoint so be prepared to deal with disappointment…..
  • #14: Stolen from Susan Hanley Search feedback leads to a chance to add to sponsored search and identifies missing content. Feedback does much the same and also helps identify incorrect information We don’t get a ton of either, but every report we get is responded to from the team, generally within 30 minutes or less.
  • #15: Travel App – Charlie story Mobile Phone Request process – huge time savings do to workflow. Huge cost savings because process was followed Demo?
  • #16: Super Users – David & his Distributor Support site / J.R. and his training stuff Security – called to complain the site was gone during weekend roll, we didn’t know they were that involved Outsource – Microsoft’s numbers say $6 to $9 spent “customizing” for every $1 spent on licensing. I say that SharePoint comes out of the box about %70 finished leaving the other %30 up to you. Remember that SharePoint is an Application Development Platform and not a finished product. 3rd party apps frequently get right what Microsoft fumbles
  • #17: Governance! User generated sites should be deleted automatically Security settings – what is sensitive information? Build your brand! Support? Build your brand! Slow your flow Build your brand – elevator ads / bathroom doors? / system wide email Essentials email retirement not well received, still!
  • #18: We have lots of sites setup as document libraries, but no real overriding “umbrella.” No Records Information Manager No “Defensible Deletion” policy / Document retention schedule Most users still use local storage or file shares (or DropBox)
  • #19: Nationwide Insurance famously makes Yammer work – we haven’t figured it out yet Social doesn’t seem to be baked yet, other than Yammer and its hard to differentiate Yammer and Lync in a lot of ways. Discussion Boards very weak